Recent in Employee Management

The conversation after the conversation: What call transcripts reveal about your salon or medspa
Beauty and Wellness8 min read

The conversation after the conversation: What call transcripts reveal about your salon or medspa

57% of guests book by phone, but most owners have no idea what's being said. Here's what call transcripts reveal.

Cheryl ColeCheryl Cole

Are AI receptionists the future for beauty and wellness businesses?
11 min read

Are AI receptionists the future for beauty and wellness businesses?

As salons, spas, and gyms face growing demand for always-on service, could AI receptionists be the answer? Explore the future of client care.

Rosie GreavesRosie Greaves

The future of all-in-one software for massage therapy: How tech is transforming client experience and business growth
16 min read

The future of all-in-one software for massage therapy: How tech is transforming client experience and business growth

Boost bookings, streamline operations, and grow client loyalty with all-in-one solutions. Explore must-have features of the best massage therapy software.

Grace TrumpfellerGrace Trumpfeller

Quick guide: 2025 U.S. tax changes for beauty and wellness businesses
2 min read

Quick guide: 2025 U.S. tax changes for beauty and wellness businesses

Explore what you can expect from new tax laws at a glance.

Emily HolzerEmily Holzer

9 ways to reduce staff turnover in salons and spas in 2026
10 min read

9 ways to reduce staff turnover in salons and spas in 2026

Is staff turnover costing you? Use these retention strategies to keep your best providers and build a thriving team.

Cheryl ColeCheryl Cole

From facials to tech-driven skincare: The esthetician’s role is evolving — are you ready?
10 min read

From facials to tech-driven skincare: The esthetician’s role is evolving — are you ready?

Learn how estheticians blend hands-on care with AI-powered personalization and upsells — perfect for clients and future-ready spa pros.

Cheryl ColeCheryl Cole

Hiring and keeping top barbers: What sets high-performing shops apart
13 min read

Hiring and keeping top barbers: What sets high-performing shops apart

Wondering how to hire barbers who actually stick around? Discover real strategies to attract, onboard, and retain top talent in today's competitive market.

Grace TrumpfellerGrace Trumpfeller

How to prevent employee burnout in fitness studios
9 min read

How to prevent employee burnout in fitness studios

Discover how to reduce burnout in fitness instructors and create a stronger, more supportive studio environment where your team can thrive.

Rosie GreavesRosie Greaves

5 strategies for transforming talent acquisition in the beauty and wellness industry – from the experts
8 min read

5 strategies for transforming talent acquisition in the beauty and wellness industry – from the experts

From hiring for character to building strong cultures, learn how to attract and retain top talent from industry leaders of The W Nail Bar and Hammer & Nails.

Cheryl ColeCheryl Cole