How does your business compare to similar brands in the industry? Find out in The 2023 Beauty and Wellness Benchmark Report.

Medical spa software for what matters most

Simplify your operations – and grow your business – with the all-in-one medical spa software. Easy online booking, digital forms, EMR charting, marketing, analytics, and more. Everything you need, unified across all locations.

The complete end-to-end solution for 25,000+ businesses across 50 countries

Go paperless, stay secure

Patients set expectations long before they come through your door. That includes booking with ease and having access to paperwork before their visit – so they can relax and focus on their care.

Zenoti medical spa software makes paperwork painless by removing the paper. Patients receive online forms before their appointment, by text, email, or your branded mobile app. It’s fast, convenient, and HIPAA-compliant.

Going digital also means physicians and aestheticians can easily access treatment notes, track service types, add before-and-after images, and devote more time to patient care.

Grow revenue with smarter marketing and more

If your medical spa has a growth strategy, our medical spa software has what you need, getting rid of slow days and boosting your revenue.

Zenoti intelligent software fills your appointment book by identifying open slots, and sending clients texts and emails that encourage last-minute bookings – and higher spends.

That’s just one way we help medical spas grow:

  • Personalized marketing campaigns target the right patients, drive appointments and spending
  • Product sales via your webstore – plus integrations for one-click purchases during booking
  • Abandoned cart notifications encourage purchase completion
  • Add-on and product recommendations during online booking, in-person service, and check-out
  • ROI tracking reveals which strategies work and which don’t
  • Detailed reporting helps you fine-tune campaigns for maximum impact
  • Automated database management saves you time and cost

revenue growth with one centralized platform

US | 16 locations


of appointments booked and forms completed in advance

MENA | 10 locations


paper forms replaced with cost-effective digital forms

US | 20 locations


reduction in costs with low-maintenance software

US | 23 locations

Communicate quickly and efficiently

Your medspa is only as successful as your patient communications. That’s why Zenoti offers automated appointment reminders, two-way texting, and a virtual receptionist to take calls after hours or when the front desk is with clients.

Want to simplify check-in? Let Zenoti check patients in as they arrive. Need to share pre- or post-surgical reminders? Send them digitally – and automatically – via your branded patient app.

Automatically confirm appointments, send reminders, deliver notes for pre-/post-care, answer questions, and communicate with patients in a way that suits them. Anytime, anywhere.

Streamline POS payment processing

Your POS system shouldn’t be complicated or inconsistent. Zenoti removes the “process” from your payment process. We make POS fast, effortless, and virtually invisible to patients.

  • Stored credit cards, accessible from any location
  • Self-pay and auto-pay options for guests upon check-out
  • Integrated reports to forecast future deposits
  • Memberships and packages that process automatically
  • A simple fixed-rate pricing structure

Business intelligence for the win

If you struggle to find critical business data – or spend hours compiling it – you’re not alone. Zenoti gives you a full view of your business performance: Instant access to KPIs, trends, inventory management, and industry benchmarking you won’t find anywhere else.

Get a snapshot of your KPIs, see patient ratings and reviews, check staff utilization and clinician performance, and gain insights into your booking trends.

Want to engage lost clients? Use patient and visit data to promote services and products that bring them back. Need to build new business? Integration with Google Tag Manager and Facebook Pixel help your marketing efforts while automated feedback requests boost your online reputation.

Frequently Asked Questions

What is medical spa software?

In the beauty and wellness industry, medical spa software generally refers to any complete software platform that helps medspa owners manage important business operations like appointment booking, POS and payments, inventory, overall patient experience, and employee engagement. Most medspa solutions are multichannel, which means staff and patients can access all features online, by phone, or via a branded mobile app.

Is medical spa software the same as EMR?

If the software is branded as medical spa software, it should include basic EMR functionality so that physicians and staff members can record important patient, doctor, and services data while tracking the details via SOAP notes. Before purchasing a new software product, consult with your medspa staff to learn what EMR features matter most to them. Then, speak with a representative to see if those features are included in your preferred solution.

What is the best EMR for a medical spa?

According to physicians and healthcare professionals, most electronic medical records (EMR) are challenging and time consuming to use. In a competitive landscape, the best EMR for a medical spa should be user friendly and simple to operate. Ideally, medspa staff should have quick and easy access to relevant medical history, services, number of treatments, and so on. Aside from ease of use, look for a generous digital-forms library and user-friendly tools like textboxes, dropdowns, date fields, checkboxes, radio groups, a signature pad, logo options, an annotation pad, photo-capture tools, tabs, and collapsible panels that make it easy to customize your forms and SOAP notes. These features can improve efficiency and staff morale, not to mention saving time and money.

Does medspa booking software do more than schedule appointments?

Yes, most medspa booking software includes additional functionality beyond appointment booking. Before setting up a product demo, list the additional things you want the software to do for your business. Obviously, a medspa with one location will have different needs than a multi-location medical spa franchise. You know your business needs best, so be clear with your preferred vendor about nice-to-have versus must-have functionality.

How much does medical spa management software cost?

The answer varies by vendor, number of preferred features, and licenses. A large medspa franchise will pay more for licenses alone than a single-location medspa. Most medical spa management software vendors will price their product by budget, business size, and number of premium features. Remember: the base price alone may not give you a full picture. Choose a vendor with insider knowledge of the beauty and wellness industry, preferably one that understands the subtleties of the medical spa environment. They will know how to help you use the software to grow revenue, retain top talent, market to patients, and achieve a full ROI. They will also be up front about any ‘hidden’ costs.

Is my system compatible with Zenoti medspa software?

Zenoti Mobile applications will run on Apple devices (iPhone 7 and later, iPod Touch 7th generation, iPad Air 2 and later, iPad 5th generation and later, iPad Mini 4 and later, iPad Pro 2nd generation and later, with iOS 13 and later) and Android 10 and later devices (all smartphones and tablets of 8 inches and above and a 4GB RAM + 32 GB ROM and above). We recommend Samsung Galaxy Tab S7+, Samsung Galaxy Tab A8, Samsung Galaxy Tab S8, and Samsung Galaxy Tab S8+. Please note that Amazon Fire tablets are not currently supported.

In terms of browser compatibility, Zenoti currently supports Google Chrome (version 92 or later), Mozilla Firefox (version 90 or later), Safari for Mac (version 13 or later), and Microsoft Edge (version 95 or later). If you set up credit card processing integrations with any provider other than Zenoti Payments, we recommend disabling any auto-update features for that browser and any dependent technology (like Java). We do not recommend using either Internet Explorer or Opera.

Please use Windows 10 (or above) operating systems with the latest Windows updates. For Mac systems, please use Mac 0S 10.6 or later.

Zenoti will work optimally with Windows machines using Intel i3, i5, and i7 processors. If your center deals with 100+ appointments a day, we recommend an i3 machine or higher for smooth operations.

For optimal performance, we recommend a system with the following memory:

6 GB RAM for centers that manage 100+ appointments per day
8 - 16 GB RAM for centers that manage 200+ appointments a day.