Zenoti
AI Reputation Management

Capture More Bookings with Smarter Review Management

HyperConnect’s AI-Powered Reputation Management consolidates your Google, Facebook, and Zenoti feedback into one intuitive dashboard—enabling faster responses, improved ratings, and stronger customer trust through AI-driven insights.

Capture More Bookings with Smarter Review Management

Centralize Reviews, Maximize Visibility

Managing reviews across multiple platforms can be challenging. HyperConnect centralizes your review management, leveraging AI to help your team respond swiftly, intelligently, and personally—boosting your visibility and enhancing guest loyalty.

Retain Your Guests

Higher Search Rankings

Respond quickly to reviews and boost your visibility across Google and Facebook.

Keep Revenue In-House

Centralized Dashboard

Manage all reviews from one place—no tab-switching, no missed feedback.

Reduce Churn

Personalized Follow-Ups

Link guest profiles to deliver tailored responses and elevate every interaction.

Retain Your Guests

AI-Powered Insights

Spot guest sentiment and trending topics instantly with smart review summaries and keyword clouds.

How AI-Powered Reputation Management Works

Zenoti transforms documentation into an effortless, streamlined workflow:

Link your Google, Facebook, and Zenoti feedback. All reviews synchronize automatically, ensuring nothing slips through the cracks.

Step 1: Connect Your Review Sources

View, manage, and respond to reviews from a unified, intuitive interface, streamlining the entire process.

Step 1: Connect Your Review Sources

Harness AI to draft personalized, unique replies to every review instantly, which you can review, edit, and approve before posting.

Step 1: Connect Your Review Sources

Directly connect reviews to guest records in Zenoti, enriching future interactions with personalized context.

Step 1: Connect Your Review Sources

Use AI-driven summaries and visual keyword clouds to quickly spot trends in guest feedback, guiding strategic business decisions.

Step 1: Connect Your Review Sources

Keep your Google Business Profile information updated across all locations—accurately and effortlessly—with automated sync.

Step 1: Connect Your Review Sources

Comprehensive Features to Boost Your Reputation

Unified Reviews Dashboard

Easily manage all your feedback from Google, Facebook, and Zenoti in one real-time dashboard. Search, filter, and sort efficiently to never miss another review.

AI-Driven Response Generation

Zeenie drafts thoughtful, brand-aligned AI-powered replies instantly, providing editable drafts for approval—ensuring consistent yet personalized responses.

Guest Sentiment & Trend Analysis

AI analyzes review content to surface key themes like "friendly," "clean," or "expensive," categorizing them into positive or negative sentiments. Quickly understand guest opinions and take confident actions to enhance experiences.

Link Guest Profiles

Directly connect reviews to guest profiles, empowering your staff with full context to provide personalized interactions and proactive service recovery.

Real-Time Alerts & Role-Based Access

Receive immediate notifications for new reviews. Assign access based on team roles or locations to ensure timely, relevant responses.

Integration

HyperConnect seamlessly integrates with:

Google My Business: Manage reviews and sync your business information.
Facebook: Respond directly from the HyperConnect dashboard.
Zenoti Feedback: Centralize both private and public feedback for comprehensive reputation management.

Effortlessly Integrated for Maximum Impact

Boost Your Online Reputation with AI-powered Review Management—Respond Faster and Smarter Today.

FAQ

HyperConnect currently supports Google, Facebook, and Zenoti Feedback, with more platforms planned.

Yes, you retain full editorial control over all AI-generated drafts before posting.

Absolutely. Replies appear publicly, just as if posted directly on Google or Facebook.

Linking reviews to guest profiles provides valuable context for personalized interactions and timely follow-ups.

Yes. HyperConnect provides a centralized view across all locations or filtered by individual centers, with configurable role-based access.