HyperConnect – AI Concierge
Stop Missing Revenue. Start Building Loyalty.
Zenoti’s AI Concierge empowers brands to capture lost revenue, personalize guest experiences, and build lasting loyalty through AI-powered call analysis, smart automation, and streamlined communication.
Think of it as your very own AI agent, taking care of your business – seamlessly.
Uncover Hidden Revenue Opportunities
Transform everyday interactions into high-impact revenue drivers. By connecting your phone system, POS, guest history, and appointments in real time, Zenoti’s AI Concierge uncovers missed opportunities, recommends upsells, and delivers intelligent prompts—so your team always knows what to say, when it matters most.
Recover Lost Revenue
Turn unanswered calls into confirmed bookings and never miss a chance to offer the perfect add-on at checkout or booking.
Drive Guest Loyalty
Automatically prompt staff to acknowledge birthdays, referrals, and reviews—delivering memorable, high-touch experiences.
Coach smarter with AI-driven insights
Monitor call sentiment, identify missed opportunities, and improve front desk performance with real-time dashboards and coaching cues.
Automate Follow-Ups
Missed a call? HyperConnect’s SmartBot texts back instantly to secure the booking, answer questions, or continue the conversation—without missing a beat.
Elevate Team Performance
Monitor call sentiment, identify missed opportunities, and improve front desk performance with real-time dashboards and coaching cues.
Unify guest interactions across channels
Connect phone, SMS, and web chats with guest profiles to ensure every conversation is consistent, personalized, and actionable.
How HyperConnect AI Concierge Works
AI-Powered Call Analysis
02. Smart Booking
03. Personalized Guest Experiences
04. AI Insights and Coaching
Powerful Features for Maximum Engagement
“Everyone should use HyperConnect. It boosts team accountability, lets managers review calls, and supports coaching our spa coordinators—delivering the service our clients deserve.”
FAQ
Does HyperConnect replace our current phone system?
Yes, HyperConnect fully replaces and enhances your existing phone setup. It supports softphones, cordless phones, and desktop devices seamlessly.
Is the HyperConnect AI Concierge suitable for multiple locations?
Absolutely. HyperConnect is engineered to effectively support both single-center and multi-center call models.
What happens when we miss a call?
SmartBot automatically engages the guest via SMS, assisting with bookings, rescheduling, and answering frequently asked questions instantly.
We use a single phone number for multiple locations—can HyperConnect manage this?
Yes. HyperConnect for call centers efficiently handles scenarios where one central number directs calls across multiple locations, managing bookings and appointments according to guest preferences.
