AI - Your Competitive Advantage
The Zenoti Difference - Built for You.
Support You Can Count On.
Why Switch? Real Results, Real Impact.
Get Product DemoAI - Your Competitive Advantage
The Zenoti Difference - Built for You.
Support You Can Count On.
Why Switch? Real Results, Real Impact.
Get Product DemoZenoti’s AI Receptionist is your always-on, AI-powered call answering service. It handles every guest call—booking appointments, answering questions, rescheduling visits, and more—so your team can stay focused on in-center experiences.
Missed calls are missed revenue. Front desks can only handle so much, especially during peak hours or after hours. Most AI tools stop at basic routing or voicemail. Guests want real answers, fast. We've fixed all of these problems.
Answers instantly with a warm, brand-aligned greeting
Handles appointments live—booking, rescheduling, and cancellations based on real-time availability
Follows your exact business rules around memberships, provider preferences, policies, and pricing
Knows each guest by name and uses their visit history, loyalty status, and service preferences to personalize every conversation
Transfers calls when needed without losing context, so your team always picks up right where the AI left off
Every call your guests receive shows your business name and logo — no more “unknown numbers.”
Every guest call is picked up right away using your brand name and voice - no wait. Only Zenoti's AI Receptionist can handle 25 calls at the same time!
The AI matches the phone number to a guest profile in Zenoti, pulling up history, preferences, and membership details.
Branded calls ensure your number shows your business name and logo, so customers know it’s you even before the conversation begins.
Whether it’s a new booking, a cancellation, or a service inquiry, the AI handles it live on the call based on real-time availability and makes automatic updates to the Appointment Book.
AI answer questions based on your business rules around memberships, provider preferences, policies, and pricing.
If the request requires a human touch, the AI passes the call to your team—seamlessly, along with full conversation context so your team picks up right where the AI left off.
AI uses visit history, loyalty status, and service preferences to personalize every conversation, As soon as an appointment is booked, Zenoti auto-sends tailored intake, consent, or treatment forms directly to guests or patients.
Prevent revenue loss from missed or abandoned calls
Always upsells the right add-ons
Delight guests with fast, informed, personalized service
Ensure your phone is always answered—even during busy hours, holidays, or off-hours
Increase rebooking and guest satisfaction through always-on availability
Improve business outcomes with branded calling
Natively connected to your Zenoti appointment book, POS, guest CRM, and policies
Pulls guest history, preferences, and service details to personalize every call
Conversational AI creates a natural guest experience
Supports multiple languages to serve diverse clientele
Build credibility and boost answer rates by showing your brand name and logo on every call
Learns from every interaction and delivers performance insights
Macee Martinez
Operations Systems Specialist, Skin Laundry
AI Receptionist recalls past services, confirms preferences, and seals the booking.
Checks provider availability and handles changes in seconds.
Suggests the right treatments when guests aren’t sure what they want.
Transfers calls to human agents for refunds or sensitive issues.
AI Receptionist is built directly into Zenoti. It works seamlessly with your guest records, appointment book, membership settings, POS, and communication tools. No third-party tools. No extra setup. Just turn it on and start converting more calls.
It answers guest calls, manages bookings, reschedules, and answers questions in real time—with your brand voice.
Yes. No changes needed. Guests call as they always have.
Yes. Multilingual support is built in.
It automatically transfers the call to your staff with all relevant context.
Zenoti configures it for you—applying your rules, tone, and services.
