AI Workforce
One platform. Every center. The whole network.
You built a brand worth franchising. But every new unit adds another booking tool, another POS, another report that won't roll up. Zenoti runs your whole network on one system — so brand standards hold, the numbers agree, and corporate sees every center at a glance.
Trusted by the fastest-growing salons in the world
Why franchisors standardize on Zenoti
Enforce your brand across every unit
Set the catalog, promos, pricing, and configuration once — with franchisor-level authority over what each unit can change. New units open on the standard instead of drifting from it, and bulk operations push freezes, catalog changes, and campaigns across the network at once.
GA capabilities: organization/center hierarchy · centralized configuration + role-based permissions · franchise-grade authority over unit-level changes · bulk operations · organization-level marketing campaign governance.
See the whole network
Corporate sees every center; each unit sees its own. Consolidated and per-center reporting roll up the way your development story needs — same-unit growth, cross-unit benchmarking, network membership penetration — so you compare on one set of numbers instead of chasing exports.
GA capabilities: cross-center guest record · consolidated + per-center reporting · V2 reports with S3 / Redshift analytics exports for corporate BI · ezPulse dashboard.
Build for the network you're becoming
Most software works at one center and buckles at ten. Zenoti's single-org, multi-center architecture is built for the network before you have one — so development, roll-ups, and acquisitions integrate onto the platform you already run. Memberships, packages, gift cards, and loyalty are native objects, with billing, freeze, proration, and liability reporting built in — so recurring revenue holds its shape across every center.
GA capabilities: single-org multi-center architecture · repeatable go-live for new units · native memberships (enrollment, recurring collections, freeze, proration) · gift card + membership liability reporting · public APIs + integrations framework.
Built on live data — so each addition compounds
Zenoti's AI reads the same live guest, appointment, and history data as the core platform — not a copy in a separate tool. So everything you standardize on today makes the next capability stronger instead of adding another silo. High-adoption centers generate approximately $9,900 in incremental revenue per center per month.
Numbers franchisors can plan around
The compounding advantage of running the whole network on one system — measured across Zenoti's franchise customers.
The features that run a franchise network
Built for the franchisor-franchisee model — the money flow, the boundaries, and the visibility a single-location tool never accounts for.
Royalty management
Automated franchisor royalties: percentage or fixed-fee rules by center group, calculated on actual revenue, approved, and transferred.
Cross-center settlements
Tracks payables and receivables automatically when a guest buys at one center and redeems at another.
Cross-center loyalty
Points earned at one center redeem at another, with clean franchise settlement.
Multi-account access
Owners and regional managers switch between centers and brands from one profile.
Inventory across boundaries
Transfer orders within company-owned centers; purchase orders across franchise lines.
Hierarchy-governed guest engagement
Route conversations by franchise or call-center model, configured org → zone → center.
Integrated payroll
Each franchisee runs payroll under its own FEIN, with network roll-ups.
Centralized reporting & configuration
Consolidated reporting, S3 / Redshift exports, and API depth for corporate BI at scale.
Real results from real networks
Trusted by more than 30,000 businesses worldwide.
“It supports our franchisees, especially our multi-units — they can go in and at a glance see how their business is being run by the robust reports Zenoti has.”
Hand & Stone Massage and Facial Spa
Franchise Network · 500+ locations
FAQs
Yes. When a membership permits cross-center access, a guest can be served at any allowed center, and the visit records against that center per the home-center rules. Restricted memberships block redemption at non-home centers.
Campaigns created at the organization level are governed there — the org-level Marketing Manager edits them, and a campaign must be available in at least one center to save. That's how corporate keeps promos on-brand.
Yes. Zenoti provides consolidated analytics tables — pre-joined fact and dimension data — for simpler queries that don't need JOINs, alongside your S3 / Redshift exports.
Non-Recurring (one-time) or Recurring, with Monthly, Quarterly, Weekly, Bi-weekly, and One-time (Installments) frequencies. Setup and annual fees are separate fee types. Freeze limits apply on a rolling 12-month window.
Yes. Membership transfer is center-to-center, supporting network reorganizations. (There is no guest-to-guest transfer.)
Pricing is scoped to your network and center count. Book a demo and we'll build a quote around your footprint.
Run your network on one. Not between many.
One platform your franchisees can actually run — with the centralized control, consolidated reporting, and network-level visibility your growth depends on.