Zenoti
Preferred Provider Availability

Give Guests Their Favorite Provider, Every Time

Preferred Provider Availability intelligently reshuffles appointments so your guests always see their preferred provider. By intelligently reassigning "no preference" bookings, your calendar remains full, your guests stay happy, and your operations run smoothly without manual effort.

Give Guests Their Favorite Provider, Every Time

Delight Your Guests and Optimize Your Schedule

With Preferred Provider Availability, provider-specific requests are automatically prioritized, filling your calendar efficiently and keeping guests loyal. The system reallocates guests without preferences to accommodate specific provider requests seamlessly. Real results include over 86.4K appointment slots unlocked and $4.71M in additional revenue earned by Zenoti customers.

Retain Your Guests

Prioritize Guest Preferences

Delight customers by consistently honoring their preferred provider requests.

Keep Revenue In-House

Maximize Bookings

Capture more appointments effortlessly by optimizing schedule gaps.

Reduce Churn

Balanced Team Schedules

Automatically maintain even and optimized workloads.

Retain Your Guests

Automatic Simplicity

Zero manual adjustments needed; everything runs seamlessly.

How Preferred Provider Availability Works

Guest A books an appointment without a specific provider preference.

01. Initial Booking

Guest B books the same time slot, specifically requesting Guest A’s assigned provider.

01. Initial Booking

Preferred Provider Availability instantly assigns Guest A to another available provider, freeing up Guest B’s preferred provider without altering appointment times.

01. Initial Booking

Both guests keep their appointment times. Guest B sees their favorite provider; Guest A receives excellent service from another skilled provider. No manual rescheduling is required.

01. Initial Booking

Powerful Features for Effortless Scheduling

Provider Preference Priority

Automatically prioritize guest provider preferences, reinforcing the valuable client-provider relationship and enhancing guest satisfaction.

Instant Appointment Adjustments

Automatically reassign non-specific bookings to open up slots for guests who request particular providers—no intervention required.

Optimal Schedule Utilization

Preferred Provider Availability efficiently fills idle appointment gaps, unlocking new revenue opportunities. In 2024, Zenoti clients opened 86,400 extra slots through this feature.

Increased Revenue

Zenoti clients see tangible revenue increases—over $4.2 million generated by utilizing Preferred Provider Availability, averaging $515 additional income per location each month.

Fully Integrated & Scalable

Preferred Provider Availability operates seamlessly across web, mobile apps, and front desk bookings, suitable for single locations or multi-center brands. No additional integration or hardware required.

Kailen Echeverry

“We needed more to grow—Zenoti delivered with AI scheduling, smart messaging, and inventory. It keeps us efficient and connected, with reliable support.”

Kailen Echeverry

Founder, The Blowout Bar

Integration

Seamless Integration for Maximum Efficiency

Preferred Provider Availability integrates effortlessly with Zenoti’s scheduling, POS, and CRM systems, providing comprehensive operational efficiency across all booking channels and provider types.

Effortlessly Integrated for Maximum Impact

Start Prioritizing Your Best Guests and Stop Losing Bookings to Scheduling Conflicts Today

FAQ

If one guest doesn\'t specify a provide, Preferred Provider Availability automatically reallocates that appointment, ensuring the requested provider is matched with the guest who specified them.

No noticeable disruption occurs. Preferred Provider Availability operates silently in the background, enhancing guest satisfaction without staff intervention.

No. Once activated, Preferred Provider Availability automatically operates across all bookings without manual setup.

Yes, Preferred Provider Availability is part of Zenoti’s comprehensive scheduling toolkit and can be enabled with a simple setting toggle.

Preferred Provider Booking | Zenoti