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Get Product DemoPreferred Provider Availability intelligently reshuffles appointments so your guests always see their preferred provider. By intelligently reassigning "no preference" bookings, your calendar remains full, your guests stay happy, and your operations run smoothly without manual effort.

With Preferred Provider Availability, provider-specific requests are automatically prioritized, filling your calendar efficiently and keeping guests loyal. The system reallocates guests without preferences to accommodate specific provider requests seamlessly. Real results include over 86.4K appointment slots unlocked and $4.71M in additional revenue earned by Zenoti customers.
Delight customers by consistently honoring their preferred provider requests.
Capture more appointments effortlessly by optimizing schedule gaps.
Automatically maintain even and optimized workloads.
Zero manual adjustments needed; everything runs seamlessly.
Guest A books an appointment without a specific provider preference.

Guest B books the same time slot, specifically requesting Guest A’s assigned provider.

Preferred Provider Availability instantly assigns Guest A to another available provider, freeing up Guest B’s preferred provider without altering appointment times.

Both guests keep their appointment times. Guest B sees their favorite provider; Guest A receives excellent service from another skilled provider. No manual rescheduling is required.


Automatically prioritize guest provider preferences, reinforcing the valuable client-provider relationship and enhancing guest satisfaction.
Automatically reassign non-specific bookings to open up slots for guests who request particular providers—no intervention required.
Preferred Provider Availability efficiently fills idle appointment gaps, unlocking new revenue opportunities. In 2024, Zenoti clients opened 86,400 extra slots through this feature.
Zenoti clients see tangible revenue increases—over $4.2 million generated by utilizing Preferred Provider Availability, averaging $515 additional income per location each month.
Preferred Provider Availability operates seamlessly across web, mobile apps, and front desk bookings, suitable for single locations or multi-center brands. No additional integration or hardware required.

Kailen Echeverry
Founder, The Blowout Bar
Preferred Provider Availability integrates effortlessly with Zenoti’s scheduling, POS, and CRM systems, providing comprehensive operational efficiency across all booking channels and provider types.

If one guest doesn\'t specify a provide, Preferred Provider Availability automatically reallocates that appointment, ensuring the requested provider is matched with the guest who specified them.
No noticeable disruption occurs. Preferred Provider Availability operates silently in the background, enhancing guest satisfaction without staff intervention.
No. Once activated, Preferred Provider Availability automatically operates across all bookings without manual setup.
Yes, Preferred Provider Availability is part of Zenoti’s comprehensive scheduling toolkit and can be enabled with a simple setting toggle.