Zenoti
Nearby Availability

Keep Every Guest, Even When You're Booked Solid

Missed appointments don’t have to mean lost revenue. With Zenoti’s Nearby Availability, guests automatically discover open slots at nearby locations when their preferred center is fully booked. Keep bookings, retain revenue, and build loyalty effortlessly.

Keep Every Guest, Even When You're Booked Solid

Built to Retain, Designed to Scale

Zenoti’s Nearby Availability intelligently offers alternate slots at nearby locations when a guest's first choice isn’t available. This automated, AI-driven solution seamlessly keeps your guests within your brand’s ecosystem, enhancing retention and scaling growth effortlessly.

Retain Your Guests

Retain Your Guests

Keep the booking, even when the spot isn’t available.

Keep Revenue In-House

Keep Revenue In-House

Maintain bookings and revenue within your brand’s network.

Reduce Churn

Reduce Churn

Automated rebooking provides flexibility that reduces guest churn.

Retain Your Guests

Insights & Analytics

Track retained bookings and revenue with clear, insightful metrics.

How Nearby Availability Works

A guest attempts to book at their regular location but finds it fully booked.

Step 1: Initial Booking Attempt

Zenoti immediately offers available slots at nearby locations, matched by service type and timing.

Step 1: Initial Booking Attempt

Guests book at a nearby location effortlessly, maintaining a consistent and high-quality experience.

Step 1: Initial Booking Attempt

Advanced Features for Effortless Guest Retention

Smart Location Routing

Automatically suggests nearby available locations based on configurable distance and guest convenience.

Precise Time-Slot Matching

Zenoti precisely filters recommendations based on the same time and service, ensuring a frictionless guest experience.

Seamless Brand Experience

Guests always remain within your branded ecosystem, ensuring trust and consistency throughout their journey.

Retention-Focused Analytics

Gain insights into rescued appointments, retained revenue, and performance across locations—optimizing operations and staffing.

Customizable Settings

Fully control service types, locations, and times included in alternative booking suggestions with flexible configuration options.

Chelsea Hadden

Zenoti is one of the most powerful assets for a multi-centered salon model out there. It combines the power of data analytics with a friendly client facing UI and streamlined back-of-house operating system.

Chelsea Hadden

President, Birds Barbershop

Stop Losing Potential Guests to Full Schedules

FAQ

Zenoti uses a customizable geo-radius (typically 1–5 miles) and filters results based on service availability and proximity.

Yes, guests see clear indications of alternate locations during booking, maintaining brand continuity and trust.

Absolutely. Nearby Availability can be customized or disabled per service, location, and booking type based on your preferences.

Yes, all bookings appear transparently in your centralized Zenoti appointment management system, clearly marked for easy identification.

Yes, comprehensive reports detail bookings captured and revenue retained, empowering informed decision-making.