Spa software built for mindful business growth

Name: Spa Management Software
Brand: Zenoti
Rating: 4.4 (1010 reviews)

Spa software built to help you grow and thrive. With multi-location integrated membership programs, a branded mobile app, convenient 24/7 online booking, insightful analytics and more - Zenoti puts the zen back into your day to day.

‍With Zenoti, the average ticket price increases 33% with online bookings. Spa software that allows you to seamlessly scale your business all while maintaining your inner peace.

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BEAUTY & WELLNESS GROWTH SOFTWARE TRUSTED BY 25,000+ BUSINESSES ACROSS 50 COUNTRIES

Exceed guest’s expectations with a mobile first experience

Convenience converges with a tranquil spa experience when guests have the flexibility to book services on their own terms. On average Zenoti customers see that 50-80% of their appointments are self-service bookings.

Guests can enjoy a mobile-first experience with Zenoti, creating a digital journey that mirrors the luxury of the spa.

Offer 24/7 booking online, in your custom branded app and easily via social media
Seamlessly provide bookings for individuals, couples, or groups
Offer mobile check in, check out, virtual payments, including gratuity
After an exceptional treatment, guests can easily rebook or offer a 5-star review

The highest rated spa software in the industry

Zenoti stands as a beacon of excellence in the spa industry, holding the title of the highest-rated spa software on G2. We are proud to serve the needs of leading spa brands globally, providing unparalleled support to spa owners, franchisees, providers, and guests alike.

For more than a decade, Zenoti has been the software of choice for top-tier spa, beauty and wellness establishments. We offer the most comprehensive, award-winning software available, ensuring that your business is backed by excellence, so you can flourish.

Technology that drives revenue

Open appointments costing you revenue? Unlock additional income by enabling our nearby location suggestions, providing guests with more options, and filling multiple appointment books simultaneously. With Zenoti, you leave no dollar unearned.

Achieve optimal earnings by automating waitlist management and exploring dynamic or provider-specific pricing for tangible results. Embrace MyZen to gain full guest insights, exercise control, and seize profit opportunities.

Our AI-powered scheduling efficiently analyzes availability, fills cancellations, and optimizes appointment slots to ensure peak utilization and revenue per hour. Zenoti focuses on your needs to impact your bottom-line.

A zen-like experience for your guests

Experience an enjoyable booking journey with Zenoti that begins with online browsing and continues through rebooking. Let's make a memorable first impression together.

Enable easy bookings via your branded app, online, or on social media
Connect with personalized segmented and hyper-targeted marketing campaigns
Provide gift cards and memberships tailored to your guests' preferences
Design promotional packages and display loyalty points in guest profiles effortlessly
Streamline check-in, therapist choice, wait times, and product suggestions intuitively

Our customers saw an increase of 55% in recurring monthly memberships and a 34% increase in membership sales as a result of adopting Zenoti's membership model.

Helping you grow and succeed

Business efficiencies built with your spa’s growth at the forefront. Seamlessly manage your business needs across all locations with ease.

Automatically track inventory needs, inclusive of Shopify integration
Accessible reports and dashboards – from guests to employees, all in one place
Manage payroll, commissions, schedules, ADP integrations and more

Everything you need from KPIs, data driven analytics and robust reports to guest specifications and employee focused experience, easily managed in one convenient platform. Built to help you scale and succeed.

Working with Zenoti has been a game changer for us.

"Guests are booking online more and more. With Zenoti, our front desk is spending less time on the phone and can spend more time helping customers who are right there in the spa."

Joe Brauer

CTO | Hand & Stone Massage and Facial Spa

See their success story

The spa software partner you have been looking for

Elevate your spa to new heights with a partner you can trust.

Our platform is built to grow with you and help you scale
We offer 24/7 support
Create a personalized experience your guests deserve

Frequently Asked Questions

What is spa management software?

Spa software is any software solution that allows you to manage the daily logistics of running your spa. Some of these solutions manage only specific tasks (such as spa scheduling software, or payroll software), while some, like Zenoti, offer management for every aspect of your business. We believe that software for spa owners should make life easier, which is why we designed our platform to do it all.

What is the best spa management software?

The best software for spas is user-friendly and allows you to handle all of your management tasks in the same place, without switching logins or systems. It should offer the conveniences modern consumers demand, such as online booking, automated appointment reminders, and touchless payment. It should help you proactively grow your clientele and market your services, while also handling the everyday responsibilities of inventory and payroll. A good spa management software solution should provide strong reporting features to help you make smarter business decisions. Finally, no management software is complete without a reliable support team. Company representatives should come alongside you as you implement their product and should address questions and problems right away.

What features are important in spa booking software?

Clients want the option to book online outside of office hours, so any management software for spa scheduling should include digital booking options. Online booking must include a secure feature for capturing payment information, and the appointments calendar should be easy to navigate for providers and front desk staff.To get the most out of your workday and maximize revenue potential, look for a product with scheduling features that help fill cancellations and empty appointment times.

What’s the difference between spa scheduling software and a spa management system?

Scheduling software runs your appointment calendar. Spa management systems, on the other hand, manages multiple aspects of running your business, such as payroll, inventory, marketing, redeeming gift cards, tracking metrics, etc.

Can spa management software help me increase revenue?

Absolutely! Zenoti’s powerful spa management tools can help you improve your bottom line in several ways:

Helps streamline appointment scheduling and reduces no-shows, maximizing time slots in your schedule and increasing overall bookings.
Helps enable efficient inventory management, preventing stockouts and reducing inventory holding costs.
Includes built-in marketing tools to target promotions to specific customer segments, boosting customer retention and attracting new clients.
Offers loyalty programs that incentivize repeat visits, leading to increased customer loyalty and higher lifetime value.
Reporting and analytics capabilities provide valuable insights, allowing you to identify trends and opportunities for revenue growth.

How much does spa management software cost?

Spa software pricing varies by functionality and the number of licenses you purchase. Most vendors use a tiered pricing model that accommodates a wide range of needs. For instance, a single-center salon may not need the depth and breadth of features that a large spa franchise requires.

Choose a vendor with insider experience in the beauty and wellness industry; they will know how to help you use your software to generate more revenue, automate most of the tasks you do by hand, and simplify your employee and guest experience. During the software demo is a great time to ask for detailed information on pricing, including any additional costs beyond the base software price.

Is my system compatible with the Zenoti spa software platform?

Zenoti Mobile applications will run on Apple devices (iPhone 7 and later, iPod Touch 7^th generation, iPad Air 2 and later, iPad 5^th generation and later, iPad Mini 4 and later, iPad Pro 2^nd generation and later, with iOS 13 and later) and Android 10 and later devices (all smartphones and tablets of 8 inches and above and a 4GB RAM + 32 GB ROM and above). We recommend Samsung Galaxy Tab S7+, Samsung Galaxy Tab A8, Samsung Galaxy Tab S8, and Samsung Galaxy Tab S8+. Please note that Amazon Fire tablets are not currently supported.

In terms of browser compatibility, Zenoti currently supports Google Chrome (version 92 or later), Mozilla Firefox (version 90 or later), Safari for Mac (version 13 or later), and Microsoft Edge (version 95 or later). If you set up credit card processing integrations with any provider other than Zenoti Payments, we recommend disabling any auto-update features for that browser and any dependent technology (like Java). We do not recommend using either Internet Explorer or Opera.

Please use Windows 10 (or above) operating systems with the latest Windows updates. For Mac systems, please use Mac 0S 10.6 or later.
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Zenoti will work optimally with Windows machines using Intel i3, i5, and i7 processors. If your center deals with 100+ appointments a day, we recommend an i3 machine or higher for smooth operations.
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For optimal performance, we recommend a system with the following memory:

6 GB RAM for centers that manage 100+ appointments per day
8 - 16 GB RAM for centers that manage 200+ appointments a day.‍