Zenoti success stories, straight from the source
Award-winning platform powering 25,000+ businesses
Beauty and wellness businesses love Zenoti. 1,000+ reviews and counting.
"Massage heights anticipates doubling our size in the next several years and it's really important for us to have a software platform that is scalable. Zenoti offers the most robust software to meet our growth needs. That's why we chose Zenoti over other vendors and we've achieved a 58% growth in online bookings over a period of six months."
Founder & President, Massage Heights
"Zenoti was a clear winner from a technology perspective. Previously, we had to do everything manually from a booking standpoint, and of course, it directly impacted our ability to fill those books and be efficient in the number of appointments that we could take in a given day. And now, just like that, the software can figure that out for us."
CIO, European Wax Center
"Boardroom is growing. Meeting inevitable growth challenges in today’s world means an advanced technological solution capable of simplifying the complex. Zenoti does just that. It’s designed for enterprise-level salons like ours, so we know we’ve found the technology partner we need as we continue to grow."
CEO, Boardroom Salon for Men
"After trying many softwares, we finally chose Zenoti. Zenoti helped us quantify every aspect of our business. Having strong technology as the backbone helps us focus on the customer. Being able to manage the business through mobile devices is amazing. Being able to give answers and help managers to see the business in that perspective has impacted a lot the numbers for Silkor positively."
"What we see as the future with Zenoti is a scalable platform. This thing is perfect for multi-location, so if we want to implement a new center it is very easy for us to do that. The future of Bombshell is bright and Zenoti will help us grow faster and increase our bottom line. We have also seen increased online bookings and partnering with Zenoti is going to make it even easier."
Scott Black & Melissa Black
Owners, Bombshell Brazilian Waxing & Beauty Lounge
"I want to let everyone know that is looking to grow their business and stay in touch with there customers this is the perfect format. Zenoti is by far the best in helping build your business and so much more. Takes the worry out of keeping your reporting and makes it easy to be completely in control of your business. 100% percent recommend!"
Owner, Smooth Skin Waxing
"Enabling our guests to manage their own appointment from start to finish has been a huge benefit for us. We’ve improved their experience by eliminating front desk lines and the phone doesn’t ring as much, so our team can focus 100% on taking care of customers in the chair."
Owner, Birds Barbershop
"Kingsmen Hair is growing. We need solutions that help us scale. Zenoti provides us those solutions with seamless technology that helps us improve our overall operations, and our customer experiences. With Zenoti, we’re offering unprecedented ease and convenience to both our employees and customers – that’s more important than ever in creating the kind of experiences expected in a post-COVID world."
Owner, Kingsman Hair
"Zenoti fundamentally transformed both our customer experience and the way we do business. Operations are smooth and safe, with 100% of all service forms completed digitally ahead of the appointment, and 80% of post-treatment forms online as well. With customers booking online earlier, we have greater visibility into staﬃng needs. Technology keeps things touchless and eﬃcient, giving customers the safe, fast services they expect in today's world."
Group CEO, Kaya
"So we chose to go with Zenoti because of the features that it has. The elevated guest experience that I find that our clients are loving is the ability with the mobile app to book appointments online 24/7. It was wonderful with Zenoti being able to get a branded Katrina's Skinworks app. The fact that it's completely integrated with the system has just made my life and the life of our clients so much easier."
Director, Epic Hair Owner, Katrinas Skin Works
"We not only use the Zenoti technology to enhance the guest experience, but we also use it to enhance our waxer experience. Our waxers know when a guest checks in, so they're more efficient to come up and greet them. And then in the suite, we are arming our waxers with guest information in real-time to be able to understand previous services, and allow them to recommend other services that might help meet their needs."
Chief Experience Officer, European Wax Center
"We wanted a way to do it all: elevate the guest journey through a seamless and elegant customer experience, both online and in-store, be prepared for the post-COVID environment by making our processes digital, lower some of our overhead costs, and improve stock control. This was no easy ask, but Zenoti surpassed our expectations and helped us deliver exactly what our clients wanted, keeping them safe and giving them the experience they deserve."
Owner, Dublin Nails and Nails One
"Opening a new business can be scary but the support of the Zenoti team has been significant in launching our med spa. Online instant support assists with any immediate inquiries I may have along with [a dedicated] Senior Customer Success Manager meeting with me to discuss any features or additional questions I may have, which ensures the workflow our our office remains consistent and steady."
Owner, Élan Med Spa
"The Zenoti Training team have been critical strategy partners. The team goes above and beyond to ensure learners feel supported. It was wonderful to partner with a team that prioritized understanding business process and details, to better create integrated training materials. We could not have accomplished this national roll out without their grace and resiliency."
Senior Manager, Core Power Yoga
"Absolutely love Zenoti and everything they offer! The training has been extremely helpful. I have used others in the past and there was zero training and I had to figure everything out by myself which I am capable of doing, however time is money and it takes a lot more time to try and figure it out yourself. The team I worked with are fantastic at Zenoti. They are extremely helpful and when I need clarification or something corrected it was handled very efficiently."
Alizabeth Van Duyn
CEO, Muscle Mobility Performance and Wellness
"The process with Zenoti has been very successful and it was a seamless implementation. Zenoti has helped Massage Green Spa achieve new efficiencies and marketing capabilities for our franchisees and guests. Since our time with Zenoti, they have continued to provide product enhancements and new features to help our overall operations."
President & COO, Massage Green Spa
"They TRULY listen to feedback and have a process in place for accepting suggestions and feedback. They've implemented some of the things that I have suggested. I love that they are willing to listen to their customers and keep improving their software. I feel heard when I have a suggestion."
Owner, Sky Salon
"Implementing Zenoti payments was a very smooth process. Communication was excellent and any problems that arose were dealt with quickly. Much easier than I thought it was going to be!"
Owner, Hand & Stone Massage and Facial Spa
"We have been incredibly impressed with the level of ongoing quality support from Zenoti. We did not have the same level of support with our prior vendor. We are able to have a new employee engage in Zenoti training from the comfort of their home, bringing familiarity with the system with them on their first day in the salon. Online training has helped us train employees faster and more effectively and resulted in reduced training expenses."
Owner, Sky Salon
"If there are any questions at all from a store level standpoint, there is a little Zenoti feature on all of their computers where they can ask their question and within minutes there is a Zenoti representative there that can answer the question."
Senior Director of Franchise Operations, Profile by Sanford
"Zenoti has multiple options for real time support which is very helpful. If an issue is urgent they respond quickly, and if you indicate an issue is less than urgent they respond in the appropriate amount of time. Thanks for all the help!"
Owner, Barber Ha
"I have been working with Zenoti for the last two years and it really helps me understand all of the analytics and data of my business. The 24 hour help desk is also a great bonus alongside a great account manager who keeps in touch regularly."
Owner, Luke Ormsby Hairdressing
"This is a really convenient booking platform. It's equipped with so many features. The 24 hour support team is so helpful and always provides some type of solution/answer to help guide me in understanding how to get the most out of Zenoti and help our business grow."
Owner, Cinta Aveda Institute
Make every stage of the customer journey a memorable experience.
Zenoti does it all. From marketing to online booking, from self-check-in to payment and referrals. Turn your loyal customers into brand ambassadors with our intuitive and modern interaction systems.
"Zenoti stood out as the most robust platform, and as a partner that will lead with innovation for years to come. Their solution provides a one-stop business management tool capable of supporting our business’s custom workflows, for the individually tailored spa experience that our guests have come to expect."
Chief Technology Officer, Hand & Stone Massage and Facial Spa
"The guest experience is essential in today’s competitive market. Partnering with an industry leader such as Zenoti will enable our team to provide even more solutions to our existing customers and serve as a catalyst for continued growth of our client base worldwide."
Chief Executive Officer, European Wax Center
"Our retention rates have definitely improved over the last two years [thanks] to the repeat email marketing and SMS marketing that we can send out. Zenoti is a program that will help us grow and using their Client Relationship Management System, their membership function, and obviously using analytics is the reason why we are going to be able to grow."
Owner, Epic Hair Designs
"The switch to Zenoti was essential. We do so many things cross centered, and most software systems are completely separated, but our business isn't like that. Essentially as a business owner, I have to always ask my staff, "How can I make your life easier at the company?" And Zenoti has catered to every single pain point that every staff member has had."
Owner, OC Waxing
Switch to Zenoti and transform your business
Efficiently manage employees, inventory and more. Easily acquire new customers and delight existing ones. Integrate payments across all channels. View real-time reports and analytics to strengthen your business.
A tailored platform
for all your needs
Get customized solutions specific to salons, spas, medical spas, and fitness businesses. Maximize ROI with a modular approach. Get a single platform to facilitate your growth and expand your customer base in new locations.
Partner with a global and local team of beauty and wellness experts, available in your time zone, offering 24/7 support via phone, email, and text. Get access to live training, on-demand sessions, and support.
All-in-one platform backed by global 24/7 technical support
With an industry-leading 93% customer satisfaction rate, you and your business are in good hands. Zenoti’s 24/7 support ensures that all your queries are answered promptly, so you can get the most out of our software.
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