How does your business compare to similar brands in the industry? Find out in The 2023 Beauty and Wellness Benchmark Report.
Zenoti brings together everything you need to run a thriving business. From online to in-store, payments to payroll, front desk to back of the house. No other beauty and wellness software gives you more.
The complete end-to-end solution for 25,000+ businesses across 50 countries
You’ve got a business to run. Guests to pamper. Staff to satisfy. Products to sell, services to promote, locations to manage. Our software makes it all easier – and more rewarding.
Your team accesses everything from one place, via desktop or mobile app. Service providers get on-the-spot guest details to deliver a VIP experience. Guests use your branded app to conveniently book appointments and buy products. Staff manage guest scheduling, retail inventory, marketing campaigns, digital check-ins and check-outs, and more.
No matter your number of locations – today and in the future – Zenoti unifies your entire brand. All your activities and reporting are centralized, like a true network. No more compiling reports one at a time, sifting through duplicate records, or calculating cross-location redemptions.
Zenoti product designers are always listening, continually innovating. Our ongoing product updates and quarterly launches ensure that you stay ahead of the market. Not stuck in it.
All the risks of multiple software – excess costs and manual work, a fractured view of the business, lack of consistent customer experience – are gone.
We fuel your revenue growth throughout the guest lifecycle – in ways others can’t. From the first connection with your brand to repeated upsell and rebooking opportunities.
Online reputation management, digital referral programs, and intelligent email marketing are just a few ways prospective customers find and choose you.
You’ll never miss an opportunity after hours. Guests can book online via your website, your branded mobile app, Reserve with Google, Instagram, and Facebook. They can also connect with two-way text messaging and our website chatbot, SmartBot.
Upsell and retail recommendations surface regularly and automatically: for the guest, during online booking; for providers, during visits, via an app; for the front desk, as part of check-out.
Keep your happy customers coming back regularly. Offer easy membership packages, send rebooking reminders, and deliver preset, microtargeted marketing messages.
A high rate of repeat customers reflects a medical spa's ability to cultivate relationships and keep acquisition marketing costs in check.
Treat each salon client as a long-term investment – both in your business and their well-being.
Each repeat guest represents the potential for revenue opportunities via add-ons and new services.
As the complete software solution for salons, spas, medical spas, and fitness centers, Zenoti offers a single point of control for your entire organization.
As with every industry, digital convenience is a guest expectation in beauty and wellness today. And automated, digital operations save your staff time and boost efficiency.
Your guests get convenience at every touchpoint, from browsing and booking to automated check-out and payment. Your branded mobile app makes it easy – and gives your front desk a breather.
Zenoti serves up the right intel at the right time so you can delight guests and earn higher tips.
You have to manage scheduling, performance, payroll, reporting, tips and commissions... we keep it hassle-free and full of ways to inspire and retain your providers.
Work your day like a pro from a mobile app created for providers and staff.
A variety of elements drive provider retention. We’ve built them into the software for you.
Intelligent appointment management keeps your book filled and your team busy. They see automated upsell and retail prompts in their app, so they can sell more and make higher tips and commissions. Easy rebooking keeps their satisfied guests coming back.
With Zenoti, you maximize your providers’ opportunities – and win their loyalty, too.
If you rely only on typical service charges and (some) retail sales, you’re leaving money on the table. We’ll get you past the status quo:
Customer relationship management is critical for your personal-care business. Zenoti software helps you create and cultivate a superior guest experience.
The Zenoti platform works to keep your brand present, top-of-mind, and boosting business.
We empower every provider to make more and see their progress at any time. No need to wait until payday.
"Boardroom is growing. Meeting inevitable growth challenges in today’s world means an advanced technological solution capable of simplifying the complex. Zenoti does just that. It’s designed for enterprise-level salons like ours, so we know we’ve found the technology partner we need as we continue to grow."
CEO, Boardroom Salon for Men
"So we chose to go with Zenoti because of the features that it has. The elevated guest experience that I find that our clients are loving is the ability with the mobile app to book appointments online 24/7. It was wonderful with Zenoti being able to get a branded Katrina's Skinworks app. The fact that it's completely integrated with the system has just made my life and the life of our clients so much easier."
Owner, Katrinas Skin Works
"Opening a new business can be scary but the support of the Zenoti team has been significant in launching our med spa. Online instant support assists with any immediate inquiries I may have along with [a dedicated] Senior Customer Success Manager meeting with me to discuss any features or additional questions I may have, which ensures the workflow our our office remains consistent and steady."
Owner, Élan Med Spa
"This is a really convenient booking platform. It's equipped with so many features. The 24 hour support team is so helpful and always provides some type of solution/answer to help guide me in understanding how to get the most out of Zenoti and help our business grow."
Owner, Cinta Aveda Institute
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