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Support is available 24x7x365 through these convenient options:

All support issues receive a support ticket ID for tracking purposes and are managed within an SLA.

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Zenoti University Achieves 81% Customer Satisfaction
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Download Case Study
Dominic Blake
Managing Director, Blushes Hair & Beauty

50% increase in self-service booking.

Isabel Steward
Director of Guest Service, Douglas J Companies

500% increase in customers using digital forms prior to treatment.

Brendon Mann
Director, Epic Hair Designs

100% increase in direct mail results.

Theresa Savage
CEO, Inspa

70% drop in cancellations using Connect.

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Severity 1 (Fatal) : The system is completely inoperable

Severity 2 (Business Critical) : Partial system inoperability, or the user is unable to perform core business functions. However, a workaround is possible

Severity 3 (Non-Business Critical) : Some functions are unavailable or there is a request for information, does not impact the core business operations and has no high Business Impact.
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