Support is available 24x7x365 through these convenient options:

All support issues receive a support ticket ID for tracking purposes and are managed within an SLA.

See why our customers love us

You focus on your customers. We’ll handle the tech. From single centers to international enterprises with thousands of employees, our Support team ensures your seamless transition.

Our industry experts make you the expert

From training to data analytics, we'll operate as a seamless part of your organization if that's what it takes to help you achieve marketing and operational excellence.

Wherever you are, we’re already there

With Support teams across the globe, we’re standing by in your region. The lights are always on and with 93% customer satisfaction, we’re always ready to answer your questions.

Looking for self-help? Need to onboard new staff?

Self-help’s just a click away in our online help center. You’ll find all you need - answers, demonstrations and online training for new hires. See why thousands of newcomers can use Zenoti on Day One.
Zenoti University Achieves 81% Customer Satisfaction
Dominic Blake
Managing Director, Blushes Hair & Beauty

50% increase in self-service booking.

Isabel Steward
Director of Guest Service, Douglas J Companies

500% increase in customers using digital forms prior to treatment.

Brendon Mann
Director, Epic Hair Designs

100% increase in direct mail results.

Theresa Savage
CEO, Inspa

70% drop in cancellations using Connect.

Contact Support

Are you a current customer in need of support? Fill out the form below
Severity 1 (Fatal) : The system is completely inoperable

Severity 2 (Business Critical) : Partial system inoperability, or the user is unable to perform core business functions. However, a workaround is possible

Severity 3 (Non-Business Critical) : Some functions are unavailable or there is a request for information, does not impact the core business operations and has no high Business Impact.
Thank you for submitting your request to Zenoti Support. You can expect a member of our team to follow up with you within 24 hours.
Oops! Something went wrong while submitting the form.