Top Posts

3 Ways a Training Program Increases Employee Retention

In the midst of the Great Resignation, beauty & wellness businesses are struggling to retain talent. Learn how education can increase employee retention.

Wellness industry employee explaining about the product to client

Top Posts

The Top Six Beauty and Wellness Trends for 2022

We’re making 2022 beauty and wellness trend spotting easy. Zenoti is predicting these will be the top salon, spa and medspa industry trends.

Top Posts

Use Digital SOAP Notes For A Better Customer and Staff Experience

Top Posts

5 Must-Have Marketing Strategies for Salons & Spas

Five salon and spa marketing strategies to gain more clients, boost online presence and increase revenue.

Top Posts

Choosing the Right Salon and Spa Management KPIs

We make choosing the right salon and spa management KPIs easy by breaking down the key business areas to focus on and measure.

Fitness Center

Medspa

Salon

Spa

Barbershop

Day spa

Full service salon

IV Drip

Laser

Lashes

Nail salon

Skin/Derma

Spa

Waxing

Weightloss

Accounting Software

Appointment Booking

Booking

Business Tips

Company Update

Customer Insights

Digital Forms

Drive revenue

Elevate Guest Experience

Employee Management

Entertainment

Events

Gift Cards

Grow Your Business

Hairstyles

Holiday Tips

Inventory Management

Loyalty Programs

Marketing

Memberships

Online Reputation

Packages

Payments

Post COVID Tips

Reporting & Analytics

Single Guest Profile

Software Update

Technology

Tips and Tricks

Trends

Zenoti Family

Zenoti Foundation

Zenoti Mobile

Africa

Antarctica

Asia

Europe

North America

Oceania

South America

Oct 3, 2022

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min read

How to become a better people leader and retain salon and spa staff

It’s often said that people don’t leave bad jobs, they leave bad managers. Here’s how to improve staff retention through better engagement and motivation.

Salon

Spa

Employee Management

Sep 22, 2022

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min read

6 ways busy salon owners use automation to increase revenue

Industry expert Michael Nass reveals why technology and automation are essential to boosting salon revenue. Get more details here.

Salon

Drive revenue

Sep 13, 2022

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min read

Only on Zenoti: Centralized microtargeting that converts

With microtargeting, you can personalize marketing campaigns by segmenting data, and get the right message to the right demographic. Here’s how.

Salon

Spa

Medspa

Marketing

Aug 19, 2022

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min read

How fitness centers can deliver value with psychology and technology

Fitness businesses can improve member satisfaction by connecting the capabilities of their software platform with an understanding of human psychology.

Fitness Center

Technology

Aug 2, 2022

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min read

Getting back to pre-COVID revenue: 5 tips from our webinar

We held a webinar on how beauty and wellness businesses can return to pre-pandemic revenue. Read some of the tips here, or watch the webinar on demand.

Fitness Center

Medspa

Salon

Spa

Post COVID Tips

Jul 29, 2022

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min read

3 reasons for spas and salons to automate group booking

Group bookings should be easy. Here’s how a software platform should handle group booking and the related payment processing.

Spa

Salon

Booking

Jul 22, 2022

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min read

Are you tracking the right KPIs for salon success?

Tracking key business metrics is crucial for driving salon growth and revenue. Here are some of the questions the right KPIs can help you answer.

Salon

Grow Your Business

Jul 14, 2022

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min read

5 key tips for success from barbershop owners

The needs and demands of barbershop customers have changed. Meet those needs – and boost revenue – with advice from top barbershop brand owners.

Salon

Tips and Tricks

Jul 13, 2022

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min read

Top 3 Q&As from the “Getting back to pre-COVID revenue” webinar

Returning to 2019 revenue requires 2022 strategies. Here are some of our favorite Q&As from our webinar with Michael Nass, co-owner of Indira Salon and Spa.

Salon

Spa

Events

Jul 8, 2022

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min read

Analytics software for the beauty, wellness, and fitness industry: top 4 myths debunked

Choose the best cloud-based analytics software for your beauty, wellness, or fitness business, with predesigned dashboards and custom solutions.

Fitness Center

Salon

Medspa

Spa

Reporting & Analytics

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July 26, 2022

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min read

The Waxing Studio

Learn how The Waxing Studio brought back hundreds of guests with Automated Marketing.

CorePower Yoga

CorePower Yoga needed a technology partner capable of supporting its rapid growth. The largest yoga-studio brand in the U.S. switched to Zenoti to provide a modern, consistent experience to staff and students across its 200+ locations.

North America

Fitness Center

Weightloss

Elevate Guest Experience

July 22, 2022

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min read

J Sterling's Wellness Spa

Learn how J Sterling’s Wellness Spa unified operations across five locations and implemented online booking to attract more guests.

Jonny Levi Studio

Jonny Levi is a creative thinker who sought to create a receptionless, touch-free experience to keep his guests and employees safe during COVID-19. Jonny also needed software that would save time and allow him to communicate with a support team to help him with any questions.

Be You Medical

Be You Medical sought to ease their team’s burden and free up time to focus on patient care. Their messaging platform to communicate with clients, book appointments, and send out marketing materials proved to be no match for the 10,000-15,000 messages sent out each month.

5th & Wellness

5th & Wellness wanted to increase the number of regular customers by re-engaging patients who had not visited their medspa in over three months. They needed a solution that would send out targeted campaigns to lost patients to improve visit frequency and generate additional revenue.

EverySkin

EverySkin wanted a solution that was simple and easy to use every day. The business was looking for a comprehensive system, including the ability for guests to book and pay online, and an integrated CRM platform. They were also seeking digital forms to enhance the customer experience.

Europe

Medspa

Laser

Elevate Guest Experience

September 4, 2021

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min read

SkinZone Medical

At SkinZone Medical, patients are provided with comprehensive and integrated laser and cosmetic treatments using advanced and proven technologies. Procedures are performed under the guidance of Dr. Hannah Vu, MD, natural results advocate, a facial shaping artist, and a leader in her field. Dr Vu combines her highest levels of artistry, experience, and surgical skills to provide treatments that ensure patients look their absolute best.

Douglas J

Douglas J had established an effective SMS communications channel with their guests which enabled them to stay connected and nurture their relationships. However, their reliance on SMS credit purchasing was resulting in high costs for the business which were damaging profits. They needed a cost-effective solution that would enable them to text customers at a significantly lower cost. Zenoti Connect empowered Douglas J Salon to not only save money but to elevate the guest experience at the same time.

Birds Barbershop

Birds Barbershop was looking to elevate customer experience through touchless, self-service booking capabilities that prioritize both guest and provider safety. They hoped to empower guests to come in for their services without needing to stand in line, touch any devices or require any unnecessary physical interactions. Birds also sought to eliminate bottlenecks at the front desk and create a frictionless check-in and check-out journey.