Case Study

5th & Wellness

5th & Wellness sought to re-engage patients who hadn't visited in 3+ months through targeted campaigns to boost visit frequency and drive additional revenue.

About Face

Learn how About Face, deliverer of award-winning facials, went paperless with digital forms and achieved 70% form completion prior to appointments.

Be You Medical

Learn how Be You Medical eased their team’s burden by upgrading their messaging platform to accommodate the 10,000-15,000 messages sent out each month.

BeBalanced Hormone Weight Loss Centers

Learn how BeBalanced Hormone Weight Loss Centers increased booking efficiency and used targeted marketing strategies to turn lead opportunities into new clients.

Berkowits

Berkowits Hair & Skin Clinic

Birds Barbershop

Birds Barbershop sought to elevate the customer experience through touchless, self-service booking and a frictionless check-in and checkout journey.

Boss Gal Beauty Bar

Boss Gal Beauty Bar offers treatments designed to enhance self-confidence. See how Zenoti helped them recover "lost" clients and drive more revenue.

CorePower Yoga

CorePower Yoga switched to Zenoti to provide a modern, consistent experience to staff and students across 200+ locations. See how they did it.

DePasquale The Spa - Case Study

Upgrading to Zenoti during COVID-19 closures helped DePasquale The Spa achieve a 53% online and mobile booking rate within 24 hours of reopening.

Derma Circles

Do The Bang Thing Salon

Do the Bang Thing Salon is passionate about being Denver’s best hair salon service and the customers are always the number one focus in their intimate, private salon-suite. The team loves delivering creative, high-quality hair designs that show guests their true beauty and make them feel wowed. The salon is proud to have over 600 5-star reviews.

Douglas J

See how Zenoti Connect empowered Douglas J Salon to not only cut SMS messaging costs but also elevate the guest experience.

Dublin Nails

Operating in 6 locations, including concessions in department stores Arnotts, Brown Thomas and Penneys, as well as a standalone salon based on Wicklow Street, Dublin Nails and Nails One are the leading nail and beauty salon chains in the Irish capital. Read more to learn how Dublin Nails overcame COVID-19 challenges by switching to a complete online booking solution thus increasing booking rate by 22%

Elizabeth Arden

See how Elizabeth Arden streamlined and elevated their in-person beauty services and significant retail operations by switching to Zenoti across 66 UK locations.

Enrich Salons

See how Enrich Salons rapidly grew to 54 centers while continuing to boost revenue and maintain operational excellence.

EverySkin

See how EverySkin found a comprehensive software system, with the ability for guests to book and pay online, integrated CRM, and digital forms.

Hand & Stone Massage and Facial Spa

Learn how Hand & Stone Massage and Facial Spa unified operations across 450+ locations for consistent brand management and elevated guest experiences.

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LashBar

The LashBar franchise was losing revenue due to outdated technology. See how updating helped them boost revenue and elevate the guest experience.

OC Waxing

Manual payroll processing and a lack of connectedness across locations stole time away for OC Waxing. See how they unified operations and improved efficiency.

Oliva Skin and Hair Clinic

Orange twist Case Study

See how OrangeTwist, a top brand in the US aesthetics market, uses Zenoti to boost guest convenience while portraying the brand as friendly and approachable.

Pall Mall Barbers

London's Pall Mall Barbers chose Zenoti's touchless solutions for staff and customers. See how they realized 80% self-service bookings within a month.

RUSH Hair & Beauty

During COVID-19 closures, RUSH Hair & Beauty revamped the client experience and brand operations. See how they implemented self-service booking and more.

Ruffians

See how Ruffians, an award-winning barber and store for men's grooming products, drove growth and revenue by implementing Zenoti for self-service booking.

Skin Laundry

See why Skin Laundry switched to Zenoti, implementing a solution that would scale with their business while reducing technology costs.

SkinZone Medical

See how SkinZone Medical used Zenoti's marketing solution to re-engage guests who hadn't visited in months, driving more revenue and encouraging rebooking.

TONI & GUY NZ

See how the Auckland, New Zealand Toni&Guy store saves time with Zenoti software tracking customer rebookings, average per-provider revenue, and more.

The Waxing Studio

Learn how The Waxing Studio brought back hundreds of guests with Automated Marketing.

Trifecta

Zenoti's Smart Marketing feature helped Trifecta launch nearly a dozen simultaneous campaigns to nudge certain customer segments back for services.

Warren Tricomi

Warren Tricomi deployed Zenoti's Smart Marketing technology to generate over $75K of revenue in post-COVID sales. See how they did it.

How Face to Face Spa uses essential data to grow their revenue

With Zenoti centralized reporting, Face to Face Spa saves time and achieves business consistency across franchise locations.

How All Dolled Up increases revenue with memberships

With Zenoti, professionals at All Dolled Up streamline their workflow, customize membership management, and serve more customers across four locations.

Amer Clinic

Amer Clinic London achieved a 98% patient retention rate with Zenoti's re-booking, HyperConnect, and automated follow-up tools.

Andrew Collinge

Andrew Collinge unified data and reporting across five UK salons with Zenoti, with an 84% reduction in products data and 82% in services data.

Aveda x Nykaa Lifestyle Salons

Aveda x Nykaa Lifestyle Salons grew package sales 27% and average spend per visit 26% in 2024 using Zenoti packages, loyalty, and WhatsApp campaigns.

Buff Wax Spot

Buff Wax Spot's AI Receptionist and HyperConnect intercept 74% of missed calls, resolve 63% without staff, and turn 33% of missed calls into bookings.

Elixify

Elixify Medspa grew monthly revenue 300% in a single center, automated 320 packages, and launched its first loyalty program with Zenoti.

Hand & Stone: HyperConnect & SmartBot

Hand & Stone's seven-location franchise captured $13,000+ in missed revenue and handled 42,000+ calls with Zenoti HyperConnect and SmartBot.

JECT

JECT added 43 new clients and $20,000+ in revenue in one month, and saved 84 front desk hours, after switching to Zenoti.

Kapil's Salon & Academy

Kapil's Salon & Academy generated ₹49 lakhs in additional revenue in two months and 199 new guests through Zenoti's API integrations.

Massage Green Spa

Massage Green Spa moved all 111 locations from Mindbody to Zenoti, migrating 1.2M+ invoices and unlocking centralized franchise management.

MiniLuxe

MiniLuxe cut indirect labor and overhead with Zenoti Webstore and the Consumer Mobile App, reaching 21,000 app installs.

QQ Nails & Spa

QQ Nails & Spa recovered 1,139 guests and generated $149,620 in just over three months with Zenoti Advanced Marketing.

Ragamuffins Hair

Ragamuffins Hair moved from a discontinued system to Zenoti with minimal disruption, migrating 4,739 sales records and training through Zenoti University.

Shobha Salon

Shobha Salon added $11,513 in revenue and completed 240 bookings in one month with Zenoti SmartBot, saving 1.5 front desk hours per day.

Skinful Laser Tattoo Removal

Skinful Laser Tattoo Removal secured an 82% show rate and saved 30+ hours a month with Zenoti ezConnect two-way messaging.

Spa 35 Medical Spa

Spa 35 Medical Spa uses Zenoti AI Scribe as a revenue intelligence stack, modeling about $429K in value for a three-provider practice.

The Hyde Salons

The Hyde Salons uses Zenoti reporting and 24/7 online booking to make data-backed decisions as it scales toward eight salons.

Townhouse

Townhouse delivers a seamless digital client experience with Zenoti self-serve tools, gaining 1,100 new clients every month across 19 nail salons.

Unique Laser Hair Removal & Skin Clinic

Unique Laser Hair Removal & Skin Clinic recovered 134 guests and generated $50,000+ in revenue with Zenoti Advanced Marketing.

VIO Med Spa

VIO Med Spa reduced no-shows by 35% and saved 45+ hours a month across 28 locations with Zenoti ezConnect.

Willo Salons

Willo Salons recovered 324 lost guests and generated $55,814 in revenue with Zenoti Advanced Marketing SMS win-back campaigns.

Zen Derma

Zen Derma launched on Zenoti in six weeks, reached 100% team adoption in the first month, and grew revenue 153% quarter over quarter.