Amer Clinic

For Amer Clinic London, Zenoti is the engine behind sustained, measurable growth. By handling the operational layer of the clinic automatically, it frees Dr. Priyanka Chadha and her team to focus entirely on patients while the platform quietly drives revenue, retention, and reputation in the background.

“Zenoti gives us the space to focus on what really matters — our patients. Technology quietly takes care of the rest, and it has truly transformed the way I run our clinic.”
— Dr. Priyanka Chadha, Consultant Plastic Surgeon & Founder, Amer Clinic

Zenoti at Work Across Amer Clinic

Online Booking & Smart Check-In

Patients book 24/7 and complete consultation forms at the same time. On arrival, the right clinician is automatically notified — no delays, no paperwork, full attention from the very first moment.

HyperConnect

Every patient enquiry is handled instantly, even when staff are with patients. No lead is ever lost, and every message becomes an opportunity to convert interest into a confirmed booking.

Re-booking at Checkout

Checkout is one of Amer Clinic's most powerful revenue moments. Zenoti makes re-booking frictionless and naturally surfaces follow-up treatment recommendations central to the clinic's 98% retention rate.

Web Store & Refer-a-Friend

Patients browse, book, and purchase packages online at any time. The built-in referral programme turns satisfied patients into brand advocates, bringing new patients in at zero acquisition cost.

Automated Follow-Ups & Reviews

Every patient receives a personalised post-treatment message automatically. Reviews are collected without manual effort, steadily building the clinic's online reputation and organic search presence.

Performance Analytics

Dr. Priyanka has a real-time view of clinician and clinic performance, from treatments delivered to patient preferences, enabling confident, data-driven decisions that sharpen delivery and fuel growth.

As Amer Clinic Continues to Grow, the Platform Grows with It

Zenoti's AI Receptionist will extend patient communication around the clock, handling enquiries intelligently so no patient ever waits for a response. AI Scribe will make clinical note-taking a matter of dictation, freeing up time and keeping records more accurate than ever.

The Growth Numbers That Matter

• 98% patient retention rate, attributed directly to Zenoti's re-booking and follow-up process at checkout.
• 24/7 online booking availability.
• Zero reception delays — smart check-in notifies clinicians instantly, so patients are seen immediately.
• Automated reputation building — reviews are collected automatically, growing the clinic's online presence continuously.