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Why Switch? Real Results, Real Impact.
Get Product DemoTransform regular appointments into powerful revenue streams. With Zenoti’s intelligent upsell engine, salons and spas effortlessly enhance revenue, deepen guest loyalty, and elevate experiences—all without adding complexity or extra effort.

Zenoti Upsell engine strategically surfaces high-converting add-ons at the exact moment guests are most likely to say yes. Powered by AI and seamlessly integrated across your webstore, front desk, and kiosks, the system ensures upsell prompts feel natural—not pushy—maximizing revenue without disrupting the guest experience
AI-driven smart prompts based on guest history and service data help increase spend per visit by up to 20%.
AI-driven suggestions are timed perfectly and tailored to the guest’s appointment, ensuring relevance and increasing acceptance rates.
From online booking to in-store checkout, Zenoti’s upsells work seamlessly across web, mobile, kiosks, and the front desk.
Staff see timely scripts, prompts, and recommendations that help them confidently promote value-adds—without memorizing packages or sounding salesy.
Guests booking online see personalized, relevant add-ons matched to their chosen services—making acceptance effortless.

During check-in, intuitive prompts such as, “Add a glow serum to your facial?” naturally enhance guest experiences without feeling intrusive.

Staff receive intelligent upsell prompts tailored to guest preferences, history, and trending combinations, facilitating confident, pressure-free recommendations.

Each interaction is synchronized, AI-driven, and strategically designed to boost revenue and enhance the guest journey seamlessly.


Zenoti analyzes guest preferences, past purchases, and trending pairings to deliver personalized, high-conversion upsell recommendations.
Automatically send personalized upgrade suggestions before guest visits, increasing acceptance rates by allowing guests time to consider add-ons.
Track add-on performance comprehensively across locations, channels, and team members with easy-to-use, visual dashboards that highlight revenue drivers.
Equip staff with real-time prompts during checkout to naturally recommend relevant retail products or additional services, enhancing upsells organically.
Customize add-ons per service, tailor messaging, and define availability rules, ensuring upsell suggestions feel natural and integrated into your brand experience.

Ermanno Venere
Owner, Venere Salon
Zenoti’s upsell add-ons integrate natively with the entire Zenoti ecosystem—Webstore, Mobile App, Appointment Book, Kiosk, and Provider App—ensuring consistency and simplicity without third-party dependencies.

Upsell options appear as personalized, non-intrusive suggestions based on selected services and guest history.
You can offer a wide range of services or products, including aromatherapy, blow-dries, and product bundles. You control what\'s offered per service.
Absolutely. Zenoti’s AI generates intuitive prompts, making upselling effortless and natural for staff.
Yes. Zenoti provides comprehensive dashboards clearly showing upsell performance by channel, location, and staff member.
Guests can easily edit or remove add-ons up until their appointment, ensuring flexibility and satisfaction.