Spa

Everything spa owners and managers need to thrive and grow. Learn from spa brands just like yours, and from the experts at The Check-In and Zenoti.

Spa owner and staff at the front desk
Spa10 min read

Spa trends 2026: 6 data-backed trends driving revenue growth in 2026

New guest visits are falling at spas, but the data shows a clear path forward. Here's what the 2026 Benchmark Report says top-performing spas are doing differently.

Cheryl ColeCheryl Cole

Recent in Spa

Busy salon and spa front desk
Salon7 min read

Capacity, not competence: why the busiest front desks miss the most regulars

The calls you miss are not from strangers. Most are from guests who already love you, calling at the exact moment nobody can pick up.

Drisha SinhaDrisha Sinha

Salon and spa front desk manager
Salon6 min read

Coach the human, automate the volume: what a front desk manager can finally see

Providers get coached on numbers. The front desk gets coached on “be warmer.” Here is what changes when every call has a score and the routine calls have somewhere else to go.

Drisha SinhaDrisha Sinha

Guest checking her phone for a follow-up
Salon7 min read

The follow-up nobody owns

Abandoned bookings, campaign replies, the “let me think about it.” Beauty and wellness treats soft demand as a marketing problem. It is a follow-up problem, and follow-up has never had a job description at the front desk.

Drisha SinhaDrisha Sinha

Best spa and salon POS system in 2026: 6 platforms reviewed and ranked
11 min read

Best spa and salon POS system in 2026: 6 platforms reviewed and ranked

What is the best POS system for spa and salon brands looking to thrive in 2026? Explore the key features to look for when deciding what’s right for you.

Cheryl ColeCheryl Cole

Front desk at a salon and spa
Salon7 min read

The front desk is your biggest sales channel. It’s the only one without a scorecard.

Every chair in your business has a number. The phone has never had one. Here’s what owners see the first time it does.

Drisha SinhaDrisha Sinha

Your complete guide to spa management success
28 min read

Your complete guide to spa management success

Everything you need to know about running a successful spa. From bookings to employee management, to choosing the perfect software.

Cheryl ColeCheryl Cole

September UK spa marketing ideas: A guide to key dates and campaigns
Spa4 min read

September UK spa marketing ideas: A guide to key dates and campaigns

From World Reflexology Week to Self-Care Awareness Month, discover September marketing ideas for UK spas that turn seasonal change into bookings.

Cheryl ColeCheryl Cole

Best salon software for small salons: 5 platforms reviewed for 2026
15 min read

Best salon software for small salons: 5 platforms reviewed for 2026

Find the best software for small salons and spas in 2026. Compare features, pricing, and benefits to streamline operations and grow your business.

Cheryl ColeCheryl Cole

Woman discussing spa treatment
Spa12 min read

The complete guide to creating a spa membership program

Everything spa owners need to build a profitable membership program — from choosing the right model and pricing strategy to reducing churn and scaling with confidence.

Cheryl ColeCheryl Cole

spa-staff-management-guide
Spa16 min read

Spa staff management guide: hiring, scheduling, commissions, and retention

The complete guide to spa staff management: hiring therapists and estheticians, scheduling, commission structures, preventing burnout, and improving retention. Built on Zenoti 2026 benchmark data.

Cheryl ColeCheryl Cole
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