Business Operations


Recent in Business Operations

buy-now-pay-later-salons
Salon8 min read

Buy now pay later for salons: how it works, what it costs, and whether it's worth it

Should your salon offer BNPL? How it works, what processing fees cost, which providers to use, and whether the revenue lift justifies the fees. Honest 2026 guide.

Cheryl ColeCheryl Cole

salon-gift-card-best-practices
Salon12 min read

Salon gift cards: how to set up, sell, and promote a gift card program that generates revenue year-round

Everything you need to run a profitable salon gift card program — setup, promotions, email templates, tax rules, and how Zenoti automates it. Data-backed 2026 guide.

Cheryl ColeCheryl Cole

salon-upselling-strategies
Salon12 min read

How to sell retail and upsell salon services: strategies that grow average ticket in 2026

Practical salon upselling strategies that grow average ticket — service add-ons, retail sales tips, upselling scripts, and how to automate it. Data from 30,000+ salons.

Cheryl ColeCheryl Cole

Turning salon guest data into bookings — automated SMS and email campaigns from the client record | Zenoti
Salon14 min read

How to turn salon guest data into bookings: the four-campaign playbook

Your salon collects more client data than most businesses ever use. Here’s the four-campaign framework — re-engagement, personalised recommendations, birthday automations, and lapsed client win-back — that turns visit history into revenue.

Cheryl ColeCheryl Cole

Tattoo shop management software — a confident tattoo artist at work in the studio | Zenoti
Salon9 min read

Tattoo shop management software: what studios actually need and how to choose

What tattoo shop software must handle — deposits, digital consent, artist splits, and scheduling — and how to choose between tattoo-specific tools and platforms.

Cheryl ColeCheryl Cole

Salon management software — a professional hairdresser at work in a modern salon | Zenoti
Salon14 min read

Salon management software: what it is, what to look for, and how to choose

What salon management software does, which features to look for, and how to choose the right platform — with 2026 US benchmark data from 30,000+ salons.

Cheryl ColeCheryl Cole

Membership management software — recurring billing, member credits, and retention analytics | Zenoti
Salon13 min read

Membership management software: what it does, what to look for, and how to choose

How membership management software works, what to look for, and how Zenoti handles it across salons, spas, medspas, and fitness — with 2026 benchmark data.

Cheryl ColeCheryl Cole

Spa and salon front desk with retail and reporting on screen — combined operations management software | Zenoti
Salon12 min read

Spa and salon management software: what combined operations need and how to choose

Why spa scheduling differs from salon scheduling, what combined operations need from software, and how to choose — with 2026 ISPA and benchmark data.

Cheryl ColeCheryl Cole

Salon and barbershop metrics — KPIs to track and the software that surfaces them | Zenoti
Salon8 min read

Salon and barbershop metrics: the numbers to track and the software that tracks them

The metrics every barbershop and salon should track — with 2026 benchmarks from 30,000+ businesses and the software that surfaces them automatically.

Cheryl ColeCheryl Cole

before-after-photo-protocols
Medspa10 min read

Before/After photo protocols for injectable clinics

How med spas take before and after photos: angle and lighting standards, guided capture, patient photo consent forms, HIPAA storage rules, and marketing compliance — with Zenoti's AI Photo Manager.

Cheryl ColeCheryl Cole
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