Business Operations


Recent in Business Operations

One brand, many locations: 7 expert lessons for keeping beauty and wellness brands consistent
Beauty and Wellness9 min read

One brand, many locations: 7 expert lessons for keeping beauty and wellness brands consistent

Leaders of FS Cut & Color, Cookie Cutters Haircuts for Kids and Genesis Lifestyle Medicine share how they keep locations aligned without issuing orders.

Cheryl ColeCheryl Cole

The human side of change: 6 expert lessons for leading salon teams through transformation
Salon8 min read

The human side of change: 6 expert lessons for leading salon teams through transformation

Four salon leaders from the Intercoiffure America/Canada community share how they led their teams through a flood, a pandemic, and the arrival of AI.

Cheryl ColeCheryl Cole

how-ai-is-changing-gym-management
Fitness9 min read

How AI is changing gym management: Operations, data, and the future of fitness

See how AI and a unified data platform are transforming gym operations, from scheduling and billing to membership, with 2026 member survey insights.

Cheryl ColeCheryl Cole

The new hybrid: 6 lessons for adding new services without losing your core – from the experts
Beauty and Wellness8 min read

The new hybrid: 6 lessons for adding new services without losing your core – from the experts

Wellness CEOs from SEV Laser, VIO Med Spa and Heights Wellness Retreat share how they decide what to add, what to say no to, and how to make a hybrid model pay off.

Cheryl ColeCheryl Cole

Best spa and salon POS system in 2026: 6 platforms reviewed and ranked
11 min read

Best spa and salon POS system in 2026: 6 platforms reviewed and ranked

What is the best POS system for spa and salon brands looking to thrive in 2026? Explore the key features to look for when deciding what’s right for you.

Cheryl ColeCheryl Cole

Your complete guide to spa management success
28 min read

Your complete guide to spa management success

Everything you need to know about running a successful spa. From bookings to employee management, to choosing the perfect software.

Cheryl ColeCheryl Cole

Best salon software for small salons: 5 platforms reviewed for 2026
15 min read

Best salon software for small salons: 5 platforms reviewed for 2026

Find the best software for small salons and spas in 2026. Compare features, pricing, and benefits to streamline operations and grow your business.

Cheryl ColeCheryl Cole

Salon owner on her laptop
Salon6 min read

Salon benchmarks, explained by an award-winning salon coach

Is that good? Anthony Whittaker explores what industry benchmarks reveal about salon performance and where the biggest opportunities lie.

Cheryl ColeCheryl Cole

What we're watching at Innergize 2026: The themes reshaping beauty and wellness
Beauty and Wellness8 min read

What we're watching at Innergize 2026: The themes reshaping beauty and wellness

Beauty and wellness has hit an inflection point. See why Innergize has become the industry's must-attend event for operators serious about growth.

Cheryl ColeCheryl Cole

Aesthetic clinic compliance in the UK and Ireland: A complete guide
Medspa9 min read

Aesthetic clinic compliance in the UK and Ireland: A complete guide

A complete 2026 guide to aesthetic clinic compliance across England, Scotland, Wales, Northern Ireland & Ireland. Regulators, VAT rules, and Scotland's 2027 deadline.

Jacob BlackJacob Black
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