Technology and AI

Related Categories

All-in-one Software Streamlining Operations Salon Salon and Spa Spa Business Management Medspa Boosting Profits

Recent in Technology and AI

Salon7 min read

Capacity, not competence: why the busiest front desks miss the most regulars

The calls you miss are not from strangers. Most are from guests who already love you, calling at the exact moment nobody can pick up.

Drisha Sinha

Salon6 min read

Coach the human, automate the volume: what a front desk manager can finally see

Providers get coached on numbers. The front desk gets coached on “be warmer.” Here is what changes when every call has a score and the routine calls have somewhere else to go.

Drisha Sinha

11 min read

Best spa and salon POS system in 2026: 6 platforms reviewed and ranked

What is the best POS system for spa and salon brands looking to thrive in 2026? Explore the key features to look for when deciding what’s right for you.

Cheryl Cole

Salon7 min read

The front desk is your biggest sales channel. It’s the only one without a scorecard.

Every chair in your business has a number. The phone has never had one. Here’s what owners see the first time it does.

Drisha Sinha

Fitness9 min read

AI receptionist for gyms: how to answer every call and capture every lead

How an AI receptionist answers every gym call, books trials 24/7 and captures every lead, with 2026 member survey data and the metrics that improve.

Cheryl Cole

Fitness11 min read

AI for gyms and fitness centers: the complete operator’s guide

How AI closes four gym revenue leaks — missed inquiries, slow lead response, silent churn and digital friction — with 2026 member survey data.

Cheryl Cole

Beauty and Wellness7 min read

Capturing the demand you’re already creating: Zenoti CEO Sudheer Koneru on the state of the industry heading into 2027

At Innergize 2026, Sudheer Koneru reveals why top beauty and wellness businesses grew 20% compared to 2% for the industry, and where the next growth opportunities lie.

Cheryl Cole

A salon owner happily chatting with their client in the chair

Salon5 min read

Why the next era of salon AI is about relationships, not just efficiency

How predictive tools are moving salons from reacting to problems to preventing them, and why retention is where it matters most, according to industry veteran Nick Ineson.