563 results


The human side of change: 6 expert lessons for leading salon teams through transformation

The human side of change: 6 expert lessons for leading salon teams through transformation

Four salon leaders from the Intercoiffure America/Canada community share how they led their teams through a flood, a pandemic, and the arrival of AI.

Cheryl ColeCheryl Cole

Salon accounting software: The five ledgers your books cannot see without it

Salon accounting software: The five ledgers your books cannot see without it

Salon money has five ledgers generic accounting can't see: tips, commissions, gift cards, packages and backbar. Learn what salon accounting software must do.

Cheryl ColeCheryl Cole

how-ai-is-changing-gym-management

How AI is changing gym management: Operations, data, and the future of fitness

See how AI and a unified data platform are transforming gym operations, from scheduling and billing to membership, with 2026 member survey insights.

Cheryl ColeCheryl Cole

ai-member-retention-for-gyms

AI member retention for gyms: How to detect silent cancellations and keep members longer

53% of gym members stop attending without canceling. See how AI retention tools detect silent churn early and win back lapsed members.

Cheryl ColeCheryl Cole

Gym members training together with dumbbells

Personalized AI Marketing for gyms and fitness centers: Coming soon on Zenoti

Generic gym emails lose members. Learn how behavior-triggered, AI-powered personalization can boost retention and referrals, and what's coming soon from Zenoti.

Cheryl ColeCheryl Cole

Salon owner showing a team member scheduling software on a phone on the salon floor

Eight best Vagaro alternatives for spas, salons, and med spas

Searching for Vagaro alternatives? Compare the top 8 salon, spa & Medspa software of 2026 for pricing, features, and all verified with G2 & Capterra reviews.

Cheryl ColeCheryl Cole

Front desk team member on the phone at a salon reception with scheduling software on screen

Looking for a Boulevard alternative? Compare the best options in 2026

Compare the top 10 Boulevard alternatives for 2026. See pricing, features and key differences, checked against vendor sites and Zenoti’s Capterra reviews.

Cheryl ColeCheryl Cole

Busy salon and spa front desk

Capacity, not competence: why the busiest front desks miss the most regulars

The calls you miss are not from strangers. Most are from guests who already love you, calling at the exact moment nobody can pick up.

Drisha SinhaDrisha Sinha

Salon and spa front desk manager

Coach the human, automate the volume: what a front desk manager can finally see

Providers get coached on numbers. The front desk gets coached on “be warmer.” Here is what changes when every call has a score and the routine calls have somewhere else to go.

Drisha SinhaDrisha Sinha

Guest checking her phone for a follow-up

The follow-up nobody owns

Abandoned bookings, campaign replies, the “let me think about it.” Beauty and wellness treats soft demand as a marketing problem. It is a follow-up problem, and follow-up has never had a job description at the front desk.

Drisha SinhaDrisha Sinha
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