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Recent in Client Retention

client loyalty gap and retention
client loyalty gap and retention
2025 Survey: Rewards or regrets? Unpacking the 2025 wellness loyalty gap

We surveyed 1000 spa, medspa, salon and fitness providers and visitors to discover why loyal clients are leaving and how to win them back. Learn about client retention challenges facing wellness businesses in 2025.

Picture of a barbershop owner discussing October marketing ideas
Picture of a barbershop owner discussing October marketing ideas
October marketing guide for barbershops: Key dates and campaign ideas

Discover fresh campaign ideas to make your barbershop stand out this October.

Fitness team working on their October marketing
Fitness team working on their October marketing
October marketing guide for gyms and fitness brands: Key dates and creative ideas

October brings a variety of marketing opportunities for fitness studios. Explore key dates and campaign ideas for gyms here.

Spa owner enjoying successful October marketing campaigns
Spa owner enjoying successful October marketing campaigns
October marketing guide for spas: Key dates and campaign ideas

Create warm, inviting promotions with these October campaign ideas tailored to spa businesses.

Picture of a medspa owner considering October marketing ideas
Picture of a medspa owner considering October marketing ideas
October marketing guide for medspas: Key dates and creative ideas

Launch fall-inspired treatments with these October medspa marketing ideas.

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2025 Q4 beauty and wellness marketing calendar
2025 Q4 beauty and wellness marketing calendar
The Q4 2025 beauty and wellness marketing calendar

Finish the year on a strong with a marketing calendar designed to boost your campaigns, maximize engagement, and set the stage for a successful year ahead.

Salon front desk owner preparing to use an AI receptionist
Salon front desk owner preparing to use an AI receptionist
Are AI receptionists the future for beauty and wellness businesses?

As salons, spas, and gyms face growing demand for always-on service, could AI receptionists be the answer? Explore the future of client care.

Massage therapy software
Massage therapy software
The future of all-in-one software for massage therapy: How tech is transforming client experience and business growth

Boost bookings, streamline operations, and grow client loyalty with all-in-one solutions. Explore must-have features of the best massage therapy software.

The ROI of client appreciation
The ROI of client appreciation
The ROI of client appreciation for beauty and wellness brands: Why celebrating loyalty builds revenue

Discover how client appreciation can drive revenue growth for salons, spas and wellness brands and learn strategies to foster stronger long-term relationships.

Medspa consumer preference front desk
Medspa consumer preference front desk
2025 Survey infographics: What medspa clients expect for 2026 — From AI to after-hours support

1,100 U.S. medspa clients reveals what matters most: After-hours support, AI receptionists, and the qualities that define a modern front desk experience.

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