Infographic: The cost of a no-show | How missed appointments impact your bottom line

When clients fail to show up for their appointments, the impact on beauty and wellness businesses goes far deeper than many realize.

With data from The 2025 Beauty and Wellness Benchmark Report showing average ticket values ranging from $28 at median barbershops to $164 at median medspas, every no-show isn’t just an inconvenience—it’s a hit to your bottom line. Just one missed appointment a week can add up fast.

No-shows drain revenue, waste staff time, and can erode customer loyalty. Whether it’s missed appointments or empty chairs, the impact adds up quickly. It’s time to tackle no-shows head-on with strategies that keep your business running smoothly and your customers coming back.

To better understand the scope of this challenge, we’ve created an infographic that breaks down the key statistics and offers actionable solutions.

No-shows are more than just an occasional inconvenience for beauty and wellness businesses; they represent substantial financial losses, disrupt operations, and challenge staff morale.

By taking proactive steps such as automating reminders, establishing clear policies, and leveraging technology, businesses can significantly reduce the frequency of no-shows. Protect your time, resources, and revenue by adopting strategies that ensure client commitment and loyalty.

See how AI-first software like Zenoti can help reduce no-shows at your business.