Keeping Schedules Full

Salon guests telegraph their departure weeks before they cancel. Here's what behavioral disengagement looks like, and how to catch it before the window closes.

Cheryl Cole

Medspa cancellation rates dropped from 16% to 14% in 2025 — but first rebooks still cancel 37% of the time. Here's what the data shows, what a good rate looks like, and the five systems that reduce it.

Cheryl Cole

New research from 1,393 U.S. gym and health club members reveals the trends gym owners and operators need to act on now.

Cheryl Cole

New guest visits are down across the industry in 2026. See how predictive AI helps salons and spas prevent revenue loss from stockouts, scheduling gaps, and silent churn.

Cheryl Cole

How to build a barbershop membership programme: tiers, unlimited haircut pricing, EFT collection, churn reduction, and member marketing. Includes 2026 benchmark data.

Cheryl Cole

European salons led on like-for-like growth in 2025, but new guest visits fell 9%. Here's what the 2026 Benchmark Report data shows.

Cheryl Cole

New guest visits at barbershops fell 17% in 2025, the steepest decline of any vertical. Here's what the 2026 Benchmark Report says the barbershops growing anyway.

Cheryl Cole

What salon scheduling software does, what features matter, and which platforms do it best in 2026. Powered by data from 30,000+ salons.

Cheryl Cole

New guest visits are falling at spas, but the data shows a clear path forward. Here's what the 2026 Benchmark Report says top-performing spas are doing differently.

Cheryl Cole

New guest visits are falling at salons across the board, but some are growing faster than ever. Here's what the 2026 Benchmark Report says they're doing differently.

Cheryl Cole