Related Categories
Recent in Client Experience
Surprise your guests with enhanced interactions and levelled-up services, powered by AI
AI is everywhere, but where to begin? Zenoti CTO Anand Arvind says start by trying out AI tools to work more efficiently and improve the customer experience.
How to minimize wait-time frustration at your salon, spa, or barbershop
Over 40% of salon and spa guests say the most frustrating aspect of their visit is waiting around for their appointment. Here are 4 ways to change that.
Customer data insights for barbershop owners: What your clients really want
Clients visit their local barbershop for great cuts and premium grooming services – but there’s a lot more to their visit than the services. Your clients will encounter your brand at touchpoints before, during, and after service, forming a lasting positive – or negative – impression. That impression translates into your rate of client retention […]
Customer data insights for salon owners: What your clients really want
Keeping your clients satisfied is key to your salon’s repeat business and referrals. But what does it take to truly delight seekers of hair, nail, and skin care? If your salon provides outstanding service and outcomes with an eye to the latest trends, what more could guests want? Which aspects of their experience matter to […]
Mastering Google: 4 actions your business must take
How well are you leveraging Google to show up in search, manage your reputation, and drive more bookings? Learn how your salon or spa can stand out.
Get your bi-weekly newsletter with industry tips, trends, and insights to grow your brand.
Subscribe now
The power of video on social media: How to build client acquisition and engagement for your medical aesthetics clinic
With medical spas helping clients look their best, visuals are key for testimonials, demos, and more. See how medspas can best leverage video on social media.
How to create a spa and salon referral program
Referrals should be one of your key guest acquisition strategies. See if you need to revamp your current referral program and how good software can help.
3 easy ways for salons and spas to acquire new customers
Customer acquisition is a key component for growth at every salon and spa. How effective is your strategy to get new guests? Take five minutes to find out.
Why your salon or spa guests visit less – and how to get them back
How are you maintaining visit frequency and stopping customer churn at your salon or spa? See common reasons clients leave, and how you can prevent it.
Switching to better salon and spa software: What to look for, Part 2 – The guest experience
With salon and spa guest expectations constantly evolving, your business software has to keep up. Is it time to switch software? Find out here.
Your standing appointment for business growth — delivered straight to your inbox
Get the latest industry tips, trends, and insights to grow your brand.