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Free ResourcesClient Retention

What we're watching at Innergize 2026: The themes reshaping beauty and wellness

What we're watching at Innergize 2026: The themes reshaping beauty and wellness

Beauty and wellness has hit an inflection point. See why Innergize has become the industry's must-attend event for operators serious about growth.

Cheryl ColeCheryl Cole

The silent churn crisis: What 2026 gym survey data reveals

The silent churn crisis: What 2026 gym survey data reveals

More than half of gym members stop attending without ever canceling. New 2026 data from 1,393 U.S. gym members reveals why, and what operators can do about it.

Cheryl ColeCheryl Cole

medspa-crm-checklist

Medspa CRM checklist: 25 features your platform must have

An exhaustive checklist of every CRM feature a medical spa needs — lead capture, HIPAA compliance, AI charting, retention, memberships, and AI workforce tools. With links to each capability.

Cheryl ColeCheryl Cole

Free no-show revenue calculator for salons, spas and medspas (2026 data)

Free no-show revenue calculator for salons, spas and medspas (2026 data)

Find out exactly how much appointment no-shows are costing your business. Free calculator built on 2026 benchmark data for salons, spas, medspas, and more.

Cheryl ColeCheryl Cole

Salon owner preparing her retail display for April marketing

April salon marketing guide 2026: Key dates and campaign ideas

Step into spring with April salon marketing ideas that connect with clients on a deeper level, fill your books, and confidently head into your busiest season yet.

Cheryl ColeCheryl Cole

Beauty Budget Breakdown: How Americans Prioritize Self-Care

Beauty budget breakdown 2026: How clients prioritize their wellness spending — and what it means for your business

We surveyed 1,000 U.S. adults about beauty and wellness spending to reveal what clients prioritize, sacrifice, and how providers can adapt.

Cheryl ColeCheryl Cole

Infographic: What actually makes a great salon or spa experience in 2026, ranked by real customers

Infographic: What actually makes a great salon or spa experience in 2026, ranked by real customers

Want to improve your salon or spa customer experience? Uncover data-driven insights from real clients and see what truly drives loyalty in our infographic.

Cheryl ColeCheryl Cole

QUIZ: How Gen Z–ready is your salon or spa?

QUIZ: How Gen Z–ready is your salon or spa?

Is your salon or spa welcoming to Gen Z? Take our free quiz using the latest survey data to determine if your business is Gen Z-ready.

Cheryl ColeCheryl Cole

The Check-In Newsletter - Oct 29, 2025: Client retention strategies that really work

The Check-In Newsletter - Oct 29, 2025: Client retention strategies that really work

Prepare your business for a successful holiday season with top client retention strategies and actionable insights.

Cheryl ColeCheryl Cole

2025 Survey: Rewards or regrets? Unpacking the 2025 wellness loyalty gap

2025 Survey: Rewards or regrets? Unpacking the 2025 wellness loyalty gap

We surveyed 1000 spa, medspa, salon and fitness providers and visitors to discover why loyal clients are leaving and how to win them back. Learn about client retention challenges facing wellness businesses in 2025.

Cheryl ColeCheryl Cole

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