Client Retention

Keeping your clients satisfied is key to your salon’s repeat business and referrals. But what does it take to truly delight seekers of hair, nail, and skin care? If your salon provides outstanding service and outcomes with an eye to the latest trends, what more could guests want? Which aspects of their experience matter to […]

How are you maintaining visit frequency and stopping customer churn at your salon or spa? See common reasons clients leave, and how you can prevent it.

To be successful, salons need software functionality that far too many lack. See what it takes to reduce no-shows, automate marketing, and empower employees.

Is your salon one of the highest performing in the nation? We recently analyzed data from Zenoti salon customers across North America to find what exceptional salon performance looks like. What tactics do top salons implement and what are the results? Now, you can find out.

Video consultations let you connect with fitness clients in the comfort of their own homes. Here’s how to deliver a professional video experience every time.

Fitness businesses can improve member satisfaction by connecting the capabilities of their software platform with an understanding of human psychology.

Major players like Uber and Starbucks are utilizing mobiles for a seamless guest experience. Here’s why salons and spas should do the same.