69 results

Beauty and wellness has hit an inflection point. See why Innergize has become the industry's must-attend event for operators serious about growth.

Cheryl Cole

An exhaustive checklist of every CRM feature a medical spa needs — lead capture, HIPAA compliance, AI charting, retention, memberships, and AI workforce tools. With links to each capability.

Cheryl Cole

Most lapsed medspa patients didn't leave because of a bad experience — they left because no one reached out. Here's the four-stage system for winning them back, with Zenoti's benchmark data on recovery timing and segmentation.

Cheryl Cole

Discover the most common medspa patient retention mistakes — from no follow-up system to missing membership programs — and exactly how to fix each one with data from Zenoti's 2026 Benchmark Report.

Cheryl Cole

New client acquisition is falling across European aesthetic clinics. Here's why aesthetic clinic memberships are the retention model gaining ground — and how to launch one.

Jacob Black

New guest visits are down across the industry in 2026. See how predictive AI helps salons and spas prevent revenue loss from stockouts, scheduling gaps, and silent churn.

Cheryl Cole

Find out exactly how much appointment no-shows are costing your business. Free calculator built on 2026 benchmark data for salons, spas, medspas, and more.

Cheryl Cole

New guest visits declined across every vertical in 2025. Your booking flow is where you capture new guests or lose them. Here's what the data says smart operators are doing differently.

Cheryl Cole

We surveyed 1,000 U.S. adults about beauty and wellness spending to reveal what clients prioritize, sacrifice, and how providers can adapt.

Cheryl Cole

For salon, spa, and medspa owners, your star rating isn't just a score. It's the first filter clients use before they ever consider booking with you.

Cheryl Cole