83 results

SalonTechnology and AI

What we're watching at Innergize 2026: The themes reshaping beauty and wellness

What we're watching at Innergize 2026: The themes reshaping beauty and wellness

Beauty and wellness has hit an inflection point. See why Innergize has become the industry's must-attend event for operators serious about growth.

Cheryl ColeCheryl Cole

Why reactive management is costing beauty and wellness businesses more than they realize

Why reactive management is costing beauty and wellness businesses more than they realize

New guest visits are down across the industry in 2026. See how predictive AI helps salons and spas prevent revenue loss from stockouts, scheduling gaps, and silent churn.

Cheryl ColeCheryl Cole

Two salon professionals reviewing business performance data on a desktop computer at a salon front desk.

What's really driving growth in European salons, spas, and aesthetic clinics in 2026

The data is in. Here's what Zenoti's 2026 European Beauty and Wellness Benchmark Report reveals about growth, retention, and what separates top-earning salons, spas, and clinics from the rest.

Cheryl ColeCheryl Cole

Stylist showing client their phone at a salon wash station

How salons can make more money without raising prices in 2026

Learn how to increase salon revenue without raising prices through smarter rebooking, tighter scheduling, stronger retail attachment, and disciplined operations.

Melanie FourieMelanie Fourie

Salon trends 2026: 6 data-backed strategies driving revenue growth in 2026

Salon trends 2026: 6 data-backed strategies driving revenue growth in 2026

New guest visits are falling at salons across the board, but some are growing faster than ever. Here's what the 2026 Benchmark Report says they're doing differently.

Cheryl ColeCheryl Cole

Salon owner benefitting from a strong booking flow

Salon booking flow optimization: How top operators are converting more guests in 2026

New guest visits declined across every vertical in 2025. Your booking flow is where you capture new guests or lose them. Here's what the data says smart operators are doing differently.

Cheryl ColeCheryl Cole

Two salon or medspa front desk staff members reviewing data together at a reception desk, one seated at a laptop and one standing with a tablet

The revenue decision that happens before the appointment book

The booking decision happens before anyone sits in the chair. Here's what smart salon, spa, and medspa owners are doing about the revenue they can't see.

Cheryl ColeCheryl Cole

The multi-location blind spot: Why your salon or spa’s front desk data is incomplete

The multi-location blind spot: Why your salon or spa’s front desk data is incomplete

You track revenue, providers, and retail across every location. But can you see which front desk is converting callers? Most multi-location owners can't.

Cheryl ColeCheryl Cole

The conversation after the conversation: What call transcripts reveal about your salon or medspa

The conversation after the conversation: What call transcripts reveal about your salon or medspa

57% of guests book by phone, but most owners have no idea what's being said. Here's what call transcripts reveal.

Cheryl ColeCheryl Cole

Salon Call Conversion Rate: What It Is, How to Track It, and What Good Looks Like

Phone calls were your salon or medspa's biggest blind spot. Here's what's changed

37% of calls to salons and spas go unanswered, and most owners have no way of knowing. Here's what becomes visible when every call finally becomes a data point.

Cheryl ColeCheryl Cole
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