69 results

MedspaBusiness Operations

What we're watching at Innergize 2026: The themes reshaping beauty and wellness

What we're watching at Innergize 2026: The themes reshaping beauty and wellness

Beauty and wellness has hit an inflection point. See why Innergize has become the industry's must-attend event for operators serious about growth.

Cheryl ColeCheryl Cole

Aesthetic clinic compliance in the UK and Ireland: A complete guide

Aesthetic clinic compliance in the UK and Ireland: A complete guide

CQC, HIS, HIQA, VAT: aesthetic clinic compliance looks different in England, Scotland, and Ireland. Here's the complete cross-jurisdiction picture in one place.

Jacob BlackJacob Black

before-after-photo-protocols

Before/After photo protocols for injectable clinics

How med spas take before and after photos: angle and lighting standards, guided capture, patient photo consent forms, HIPAA storage rules, and marketing compliance — with Zenoti's AI Photo Manager.

Cheryl ColeCheryl Cole

injectable-patient-retention

The 37% problem: how injectable clinics fix their first-rebook cancellation rate

Why injectable patients cancel first-rebook appointments, six medspa rebooking strategies that fix it, treatment-cycle reminder timing, and AI-driven churn prediction — from Zenoti's 2026 Benchmark Report.

Cheryl ColeCheryl Cole

medspa-patient-retention-mistakes

10 common medspa patient retention mistakes (and how to fix them)

Discover the most common medspa patient retention mistakes — from no follow-up system to missing membership programs — and exactly how to fix each one with data from Zenoti's 2026 Benchmark Report.

Cheryl ColeCheryl Cole

Aesthetic clinic membership: The revenue model gaining ground

Aesthetic clinic membership: The revenue model gaining ground

New client acquisition is falling across European aesthetic clinics. Here's why aesthetic clinic memberships are the retention model gaining ground — and how to launch one.

Jacob BlackJacob Black

Aesthetic clinic practitioner holding a tablet in a treatment room

VAT aesthetic clinic rules for medical vs non-medical services: What UK clinic owners need to know

HMRC is actively scrutinising aesthetic clinics on VAT. Find out which treatments are exempt from VAT in aesthetic clinics, which are standard-rated, and how to protect your business.

Jacob BlackJacob Black

Why reactive management is costing beauty and wellness businesses more than they realize

Why reactive management is costing beauty and wellness businesses more than they realize

New guest visits are down across the industry in 2026. See how predictive AI helps salons and spas prevent revenue loss from stockouts, scheduling gaps, and silent churn.

Cheryl ColeCheryl Cole

The complete medspa patient journey: From first visit to loyal client

The complete medspa patient journey: From first visit to loyal client

Map the complete medspa patient journey — from first discovery to loyal client. Includes benchmarks, retention strategies, and automation tools for every stage.

Cheryl ColeCheryl Cole

Aesthetic clinic consultation using digital booking tablet UK

How to protect aesthetic clinic profitability in the UK

New patient acquisition is falling. Costs are rising. Here's what the data says about aesthetic clinic profitability in the UK's top-performing aesthetic clinics — and what you can do about it.

Jacob BlackJacob Black

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