62 results

Salon and SpaBusiness Management

Survival guide: What to do when your salon or medspa booking system goes down

Survival guide: What to do when your salon or medspa booking system goes down

A calm, revenue-smart game plan for salon and medspa owners who refuse to panic.

Cheryl ColeCheryl Cole

Interactive checklist: Does your salon's online booking software pass the test?

Interactive checklist: Does your salon's online booking software pass the test?

Use our interactive checklist to test your salon's booking system. Discover if you're losing clients and revenue to friction in your booking experience.

Cheryl ColeCheryl Cole

7 booking mistakes that cost salons money (even if you already offer online scheduling)

7 booking mistakes that cost salons money (even if you already offer online scheduling)

Even with salon online booking, small friction points can cost real revenue. Learn about the salon booking mistakes hurting ROI and how to fix them.

Danielle PietersenDanielle Pietersen

Message templates that work: 2-Way SMS for salons, spas, and medspas at every stage of the client journey 

Message templates that work: 2-Way SMS for salons, spas, and medspas at every stage of the client journey 

Discover proven 2-way SMS templates for salons, spas, and medspas. Improve client experience, reduce no-shows, and automate communication using modern messaging tools.

Michelle Dakota BeckMichelle Dakota Beck

From missed calls to more clients: The ROI of AI receptionists for wellness brands

From missed calls to more clients: The ROI of AI receptionists for wellness brands

Wondering if an AI receptionist is worth it for your brand? Discover how AI receptionists can help reduce missed calls, book more clients, and boost ROI with smarter scheduling and service.

Michelle Dakota BeckMichelle Dakota Beck

The gift of flexibility: How buy now, pay later can lift holiday revenue for salons, spas, and medspas 

The gift of flexibility: How buy now, pay later can lift holiday revenue for salons, spas, and medspas 

Discover how offering BNPL can remove checkout friction, boost high-ticket holiday sales, and create a smoother guest experience.

Grace TrumpfellerGrace Trumpfeller

The personalization playbook: How salons, spas, and medspas can maximize lifetime value through customized experiences

The personalization playbook: How salons, spas, and medspas can maximize lifetime value through customized experiences

What if your business could predict what guests will want next, and deliver it instantly? Learn how AI, data, and automation make that possible.

Grace TrumpfellerGrace Trumpfeller

Salon reputation management 101: How to handle negative Google reviews the right way

Salon reputation management 101: How to handle negative Google reviews the right way

A negative review doesn’t have to ruin your salon’s reputation. Discover the right strategy and responses to turn bad press into an opportunity to strengthen your reputation.

Rosie GreavesRosie Greaves

2025 Survey data: 5 key salon and spa consumer trends shaping appointment management in 2026

2025 Survey data: 5 key salon and spa consumer trends shaping appointment management in 2026

Explore the booking and communication trends clients expect beauty and wellness businesses to follow in 2026, including key stats and actionable data. 

Gita ManiGita Mani

How digital loyalty programs drive retention for beauty and wellness brands in 2025

How digital loyalty programs drive retention for beauty and wellness brands in 2025

Discover how digital loyalty programs in 2025 use apps, AI, and automation to boost retention and drive measurable revenue growth for beauty and wellness brands.

Rosie GreavesRosie Greaves

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