GlossGenius vs Vagaro: how they compare as your salon or spa grows

Both run online booking, deposits, memberships, marketing, payroll and multiple locations for salons and spas. GlossGenius Reception answers calls and texts around the clock, while Vagaro's Vera Receptionist replies to listing-page messages and, with a Text Marketing plan, texts. Vagaro checks several customers out in one transaction and lets clients book for family and friends, and GlossGenius lets one client book with several professionals. Zenoti links couples bookings across two therapists and two rooms, retries failed membership payments and tracks what each location owes the others.

GlossGenius reserves rooms and equipment at booking through Resource Management and lets one client book with several professionals. Vagaro assigns rooms, furniture and tools to bookings as resources, lets clients book for family and friends, and checks several customers out in one transaction. A Zenoti couples booking gets two therapists and two treatment rooms, linked so the services run side by side, and a full spa day books as one experience.

Yes, both offer one. GlossGenius Reception answers calls and texts around the clock, books in real time, and moves or cancels appointments by call or text. Vagaro's Vera Receptionist replies to messages from your Vagaro listing page and, with a Text Marketing plan, to texts. Zenoti's AI Receptionist answers calls around the clock, books single or multiple services, offers a reschedule when a guest calls to cancel, and transfers to your team when a guest asks.

Yes. GlossGenius Payroll is an add-on that files federal, state and local taxes in all 50 states for W-2 employees and 1099 contractors. Vagaro Payroll files with the IRS, makes payroll tax deposits and issues W-2s and 1099s in the US. Zenoti calculates commissions from closed invoices, pays digital tips into each employee's Zenoti Wallet at the end of every shift, and Zenoti Integrated Payroll handles federal and state tax calculations, filings and payments across all 50 US states.

Yes. GlossGenius includes multi-location on every plan, with unlimited locations, one login, shared client profiles and reporting by location. Vagaro shares customers, points, gift cards and form responses between locations, and a flagship location can sync services, memberships, packages and prices to the others. Zenoti sets the catalog and pricing once, tracks what each location owes when a guest buys at one and redeems at another, and calculates franchisor royalties on actual revenue.

GlossGenius bills memberships and packages automatically, handles renewals and sends failed payment reminders. In Vagaro, memberships can be paused and shared with up to 10 family members and friends. In Zenoti, members can freeze for a set period and share benefits with family, failed card payments are retried at intervals you set, and benefits can be redeemed at any of your locations.

Zenoti offers a live demo built around your salon or spa. It does not offer a self-serve free trial.

No. More than 30,000 salon, spa and medspa businesses across 50+ countries use Zenoti, from single-location salons and spas to brands with hundreds of locations.

Yes. Zenoti covers a lot, and ease of setup is its lowest score on G2. Salons and spas switching to Zenoti work with a Zenoti onboarding team through setup, training and go-live.