To celebrate National Social Media Day, we’re walking through our top three tips for salons and spas to boost their presence on Instagram and Facebook. These tips are inspired by Zenoti-powered salons and spa – enjoy!
1. Use your profile bio to your salon or spa’s full advantage.
Ensure you maximize the impact of your salon or spa’s presence on Instagram by getting the most out of your bio section. Limited space and a one-link limit demands you strategize wisely. Consider changing your link based on how you would like customers to engage with your brand.
Mario Tricoci provides a perfect example of how to draw customer engagement. The Chicago-based salon is currently using the bio section to heighten awareness of a new Tricoci Rewards program, now available to new and existing customers.
Here's Mario Tricoci's Instagram bio:
2. Play to your salon or spa’s expertise.
Your salon or spa is an expert in the beauty industry. Use your social media posts – on both Instagram and Facebook to show off your knowledge and build customer trust.
European Wax Center offers a “how-to” example on boosting engagement by helping followers with helpful and highly relevant advice. A recent Instagram post by the national spa brand offers a series of tips on avoiding ingrown hairs – right in time for the summer months.
Check out European Wax's series below:
3. Feature your customers consistently.
Your salon or spa interact with customers everyday – you boost their confidence and making them feel great about themselves. Showcase your valuable contribution to the lives of others by featuring your customers on Instagram and Facebook.
Skin Laundry regularly features customers to highlight the positive impact they make on lives through their treatments. The California-based skincare brand uses customer feature posts as both opportunities to draw engagement with a “chance to be featured” and redirect engagers to their website to read testimonials.
Check out the examples of how Skin Laundry engages with customers below:
Want to discover more tips to engage with customers? Find out how to boost your business through online reviews here.