Last Update Date:18-Oct-2021
SOHAM INC. and its group entities d/b/a Zenoti (“Zenoti”) is committed to protecting your privacy. Throughout this notice, the terms “we”, “us”, “our” or “ours” refer to Zenoti. And the terms “you”, “your” or “yours” refer to YOU (as the Data Subject). Subscriber refers to any customer or business that uses or subscribes to any Zenoti software or services, including but not limited to Subscriber’s employees, advisors, contractors, agents, consultants, or others acting on behalf of the Subscriber. Guest refers to our Subscriber’s customer.
The Personal Data we collect directly from you includes identifiers, contact information, professional or employment-related information, commercial information, and internet activity information. We collect such information in the following situations:
We also collect information about you from other sources including third parties and from publicly available information. We may combine this information with Personal Data provided by you. This helps us update, expand, and analyze our records and create more tailored advertising to provide services that may be of interest to you.
Some of our services include processing of data, including the Personal Data of Guests, on behalf of our Subscribers in relation to applications, tools, or software that we provide. The Personal Data we collect and process on behalf of our Subscribers may include the following:
We collect and process your Personal Data by relying on one or more of the following bases:
We use your Personal Data for the following purposes:
If we need to collect and process Personal Data by law, or under a contract we have entered into with you, and you fail to provide the required Personal Data when requested, we may not be able to perform our contract with you.
We DO NOT SELL your personal data.
Zenoti takes all appropriate security measures to protect your personal data.
You can find more information on our security measures here https://www.zenoti.com/security
All Personal Data we hold about you may be transferred, processed, and stored anywhere in the world, including but not limited to, the United States, India, or other countries, which may have data protection laws that are different from the laws where you live. Our endeavour is to safeguard your personal data consistent with the requirements of applicable laws. Therefore, your Personal Data may be processed outside your jurisdiction, and in countries that are not subject to an adequacy decision by the European Commission or your local legislature or regulator, and that may not provide for the same level of data protection as your jurisdiction, such as the European Economic Area. We ensure that the recipient of your Personal Data offers an adequate level of protection and security, for instance by entering into the appropriate back-to-back agreements and, if required, standard contractual clauses or an alternative mechanism for the transfer of data as approved by the European Commission or other applicable regulator. Where required by applicable law, we will only share, transfer, or store your Personal Data outside of your jurisdiction with your prior consent.
We also use web beacons and pixels on our websites and in emails. For example, we may place a pixel in marketing emails that notify us when you click on a link in the email. We use these technologies to operate and improve our websites and marketing emails.
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.
You can find our website cookie notice here https://zenoti.com/cookie-notice. Please note, however, that by blocking or deleting cookies and similar technologies used on our websites, you may not be able to take full advantage of the websites.
You can find our webstore cookie notice here https://help.zenoti.com/en/articles/5675789-zenoti-cookie-notice-webstore.
You have the following Privacy Rights, and we commit to provide you with the same:
For more information on exercising your Privacy Rights please contact us at firstname.lastname@example.org
Our website may contain links to websites of other organizations. This privacy notice does not cover how those organizations process your Personal Data. We encourage you to read the privacy policies on the other websites you visit.
If we process your Personal Data for the purpose of sending you marketing communications, You may choose to stop receiving these communications by following the unsubscribe instructions included in these emails or by replying back with your unsubscribe request or by contacting us at email@example.com. Please note that opting out of marketing communications does not opt you out of receiving important business communications related to your current relationship with us, such as communications about your subscriptions or event registrations, service announcements or security information.
Our websites and online services are not directed at children. We do not knowingly collect Personal Data from children under the age of 16 or such other applicable age of consent for privacy purposes in relevant individual jurisdictions. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us by using the information in the “Contact Us” section below and we will take steps to delete their Personal Data from our systems.
We regularly review and update our Privacy Notice to ensure it is up-to-date and accurate. Any changes we may make to this Privacy Notice in future will be posted on this page. If we make a material update, we may provide you with notice prior to the update taking effect, such as by posting a conspicuous notice on our website or by contacting you directly, or where required under applicable law and feasible, seek your consent to these changes.
If there are any questions regarding this privacy notice, you may contact us at firstname.lastname@example.org or at the below mentioned address
Address: 15395 SE 30th Place, Suite 100, Bellevue, WA 98007
You may also contact our Data protection officer / Privacy officer in relation to any privacy or data protection issues through the above email address (email@example.com).
The California Consumer Privacy Act (“CCPA”) requires businesses to disclose whether they sell Personal Data. As a business covered by the CCPA, we do not sell Personal Data. We may share Personal Data with third parties or allow them to collect Personal Data from our sites or Services if those third parties are authorized service providers or business partners who have agreed to our contractual limitations as to their retention, use, and disclosure of such Personal Data, or if you use our Services to interact with third parties or direct us to disclose your Personal Data to third parties.
Consistent with the CCPA, job applicants, current and former employees and contractors, and subjects of certain business-to-business communications acting solely in their capacity as representatives of another business, are not considered consumers for purposes of this section or the rights described herein.
California law grants state residents certain rights, including the rights to access specific types of Personal Data, to learn how we process Personal Data, to request deletion of Personal Data, and not to be denied goods or services for exercising these rights.
If you are a California resident under the age of 18 and have registered for an account with us and has posted content or information on or through the services, you can request that such information be removed by contacting us using the information in the “Contact Us” section above. Please note that your request does not ensure complete or comprehensive removal of the content or information, because, for example, some of your content may have been reposted by another user.
For information on how to exercise your rights, please refer to the “Your Privacy Rights” section above. If you are an authorized agent wishing to exercise rights on behalf of a California resident, please contact us using the information in the “Contact Us” section above and provide us with a copy of the consumer’s written authorization designating you as their agent. We may need to verify your identity and place of residence before completing your rights request.
California law permits customers in California to request certain details about how their personal information is shared with third parties, and in some cases affiliates, if personal information is shared for those third parties’ or affiliates’ own direct marketing purposes. We do not share personal information with third parties or affiliates for those third parties’ or affiliates’ own direct marketing purposes. Californians may request information about our compliance with this law by contacting us at firstname.lastname@example.org or by sending a letter to:
Soham Inc. d/b/a Zenoti
15395 SE 30th Place, Suite 100,
Bellevue, WA 98007
Attn: Legal Department – Privacy/Shine the Light
Any such request must include your name and “California Shine the Light Privacy Rights Request” in the first line of the description and, if sent by mail, must include your street address, city, state, and zip code.
Please note that “Shine the Light” rights and CCPA rights are granted by different laws and must be exercised separately.