Updated November 10, 2026

AestheticsPro vs Aesthetic Record: how they compare as your medspa grows

AestheticsPro and Aesthetic Record both run charting, consent forms, before-and-after photos, e-prescribing, booking, memberships and payments for medspas, and both add AI to charting. The differences show up as you add providers and locations, and that is where Zenoti, with an AI Workforce built into the same platform, comes in.

4.5out of 5 on Capterra, 1,303 reviews4.6Capterra customer service score30,000+salon, spa and medspa businesses use Zenoti

AestheticsPro vs Aesthetic Record as you add providers and locations

AestheticsPro and Aesthetic Record

Charting, forms, photos, e-prescribing, booking, memberships, payments, marketing, multi-location
  • Kai AI Suite (AI charting)
  • ChartSmart AI (AI charting)

Payroll with tax filing, benchmarks from other businesses and AI call answering today: not stated publicly

Zenoti

Charting, forms, photos, e-prescribing, booking, memberships, payments, marketing, multi-location
Payroll with federal and state tax filing Benchmarks from 30,000+ businesses AI Scribe (AI) AI Receptionist (AI) AI Concierge (AI) Zeenie (AI)

One platform with an AI Workforce, at one location or many

Sources: AestheticsPro features and AI Suite pages; Aesthetic Record business insights and ChartSmart pages and Learning Lab; Zenoti payroll, business intelligence and AI Workforce pages. Competitor pages checked October 28, 2026; Zenoti pages rechecked November 10, 2026.

Medspa brands that run on Zenoti

Sono BelloOrangeTwistSkin LaundryFaceGymRemoveryLaser MD MedspaLazaderm Laser & AestheticsSkinSpiritBeverly Hills Rejuvenation CenterProfileiCryo Recovery & WellnessPÜR LIFE Medical4EverYoungface it botox barWestlake Aesthetics & WellnessClean Slate Tattoo RemovalBe You Medical
Where you are coming from

AestheticsPro vs Aesthetic Record: what you are moving from, and how each one handles it

If you are moving from another system, such as a medical EHR like athenaOne, Tebra, Practice Fusion or Epic, or from Mindbody or Square, each block below covers what practices want from the move, how Zenoti handles it, and how AestheticsPro and Aesthetic Record each handle it.

Moving off a medical EHR

Charts, consents, booking and payments on one patient record

Your practice now sells injectables, laser treatments and memberships. You want charts and consent forms for those treatments, with booking, packages and payments on the same patient record.

How Zenoti handles it

Zenoti's charting templates are structured to each treatment type: an injectable record captures product, units per injection zone, lot number, expiry date and administering provider. Intake and consent forms go out as soon as an appointment is booked, and charting, photos, booking, memberships and payments run on one platform, with one patient record.

Switched from FormDr, TXT180, Practice Fusion and Google Calendar
“Went from using 4 platforms to only 1”
Sajani P., Provider, Medical Practice. October 13, 2026. Read on Capterra
See Zenoti for medspas

AestheticsPro

E-Records with interactive treatment records and images, digital signatures, Medical Director Authorization and a form library. Its onboarding team works out with you what can be transferred from your current system.

Aesthetic Record

Customizable templates with predictive note snippets, injection points and dosages marked on patient images, and MD sign-off. Its Project Management Team can migrate charts, appointments and photos from your current system after a scope of work.

Moving off Mindbody

Paperless intake, consents and treatment notes

You want intake and consent forms completed before the visit, and treatment notes and markings kept in the chart.

How Zenoti handles it

Zenoti sends tailored intake and consent forms as soon as an appointment is booked and tracks completion in real time, so providers can check form status on the appointment book before the patient arrives. Charting runs on tablets and phones in the Zenoti Mobile App, and every before and after photo taken in Zenoti is linked to the treatment visit and chart note.

100% paperless
EverySkin went 100% paperless with Zenoti's digital forms and online booking. January 2, 2026. Read the case study
See Zenoti forms and charting

AestheticsPro

Electronic forms through a secure online client portal or an electronic records kiosk, with digital signatures. Kai Form Creator turns an uploaded PDF into an electronic form template.

Aesthetic Record

Questionnaires and consents tied to each service are forwarded to the patient portal when an appointment is booked, and a lock mode lets patients sign on the clinic's iPad.

Moving off Square

Booking, forms, charts and payments in one system

You want online booking, intake forms, charts, photos, prescriptions and payments to run in one system, on one patient record.

How Zenoti handles it

Zenoti runs booking, forms, charting, photos and e-prescribing alongside payments, memberships and marketing on one platform. Prescriptions go out from the patient profile through Surescripts, and Zenoti Payments takes cards, tap-to-pay, Apple Pay and Google Pay, with payment-over-time options such as Affirm, Klarna and Sunbit.

All-in-one
BeBalanced Hormone Weight Loss Centers, a growing franchise brand, used three separate systems to manage appointments, POS, lead generation and marketing, and partnered with Zenoti to consolidate several software systems into an all-in-one solution. Read the case study
See Zenoti Payments

AestheticsPro

AP Payments processes payments inside the platform, Cherry offers patient financing, and AP ERx sends prescriptions to 88,000+ retail, compound and mail-order pharmacies.

Aesthetic Record

AR Pay is powered by Stripe, with financing through Cherry, Sunbit, PatientFi, Affirm and Klarna, and ePrescribing through ScriptSure to any Surescripts pharmacy.

At a glance

AestheticsPro vs Aesthetic Record: six problems to solve before you choose, and how Zenoti fixes them

Whichever you choose, these six decide how well it fits a medspa that is adding providers, treatments or locations.

  1. Forms and consents
  2. Charting and photos
  3. Memberships
  4. Calls and texts
  5. Reports and benchmarks
  6. Switching

The problem

Intake and consent forms signed before the patient arrives

Medical history, intake and consent forms change by treatment, and each one has to be complete and signed before the provider starts.

How Zenoti fixes it

As soon as an appointment is booked, Zenoti sends tailored intake and consent forms to the patient and tracks completion in real time, so the team knows what is outstanding before the patient arrives. Forms start from a library of pre-built templates, with your own fields, conditional logic and visibility settings.

More than 70%
of forms are completed on guests' devices before their appointments at About Face, a skin clinic known for award-winning facials. Read the case study
See forms and charting

The problem

Injectable charts with units, lot and expiry, and stock that matches

Each injectable visit needs the product, units per area, lot number and expiry date charted, photos tied to the visit, and stock that matches what was used.

How Zenoti fixes it

Zenoti's injectable records capture product, units per injection zone, lot number, expiry date and administering provider as structured fields, and inventory updates in real time as the chart is completed. Every before and after photo taken in Zenoti is linked to the treatment visit and chart note. AI Scribe, a paid add-on, drafts the structured note from the provider and patient conversation in the Zenoti Mobile App. Zenoti provides a signed Business Associate Agreement.

“It's saving me roughly 60 minutes a day in charting, more time helps me focus better on my patients.”
Dani Stranger R.N., Registered Nurse, Spa 35 Medical Spa, on AI Scribe. Read Spa 35's story
See AI Scribe

The problem

Memberships that hold up when a card fails or a patient travels

Memberships and beauty banks are a medspa's steady revenue. A declined card, a patient away for two months or a partner who wants to share the plan can cut one short.

How Zenoti fixes it

Zenoti bills memberships automatically, and failed payments follow the retry and dunning rules you set instead of landing on the front desk. Patients can freeze or skip payments and share benefits with family and friends. Memberships, packages and gift cards redeem across your locations, and you can set offers for specific locations or regions. Beauty bank, service credit, mixed-benefit and tiered models are all supported.

Switched from Jane
“Now enjoying how well we can manage packages and membership sales, we have our chart forms nailed down and can make changes with ease as needed.”
Jeannine F., Owner, Nurse Practitioner. April 11, 2026. Read on Capterra
See memberships and packages

The problem

Calls and texts answered, even mid-treatment

Patients call while providers are with other patients and text after hours. Every message has to reach the right person, and a missed call should still end in a booking.

How Zenoti fixes it

Zenoti HyperConnect brings your phone line, SMS and web chat onto one patient profile, enables two-way texting, and texts back missed calls automatically. AI Receptionist answers missed and after-hours calls 24/7, then books, reschedules and confirms appointments by voice or text, and transfers to your team when a patient asks.

35% reduction in no-shows
at VIO Med Spa, 28 locations in the US, using Zenoti's texting tool, ezConnect, from May to September 2022. Read the case study
See AI Receptionist

The problem

Numbers by provider and location, and a benchmark to judge them

Revenue per provider, rebooking by treatment, membership retention by location. Owners want those numbers in one place, and a way to tell whether they are good.

How Zenoti fixes it

Zenoti compares booking, retention and revenue by location, provider or service, and shows how your rebooking, retention and membership rates compare with industry-wide benchmarks collected from 30,000+ businesses. You can see whether your no-show or cancellation rates sit above or below industry norms. Zeenie, Zenoti's built-in AI assistant, answers questions such as which providers have the highest rebooking rate, or how this month's no-show rate compares with last month, in real time.

See business intelligence

The problem

Switching feels riskier than staying put

Years of charts, photos and consents, membership and package balances, and a team to retrain, all while the practice keeps booking.

How Zenoti fixes it

Zenoti's onboarding team analyzes your current data and prepares a migration scope for you to review and sign off. The standard scope covers patient details such as name, email, phone and address, upcoming appointments, notes, the balances you can provide and, where contracted, up to two years of past appointments, invoices and payments. Chart files and the patient mapping you provide, in an accepted format, have their own migration process, and images and other documents need a separate statement of work. You validate the migrated data and sign off, with Zenoti's team helping, your team is assigned Zenoti University courses by role, and Professional Services supports you for at least three business days after go-live.

Switched from AestheticsPro
“Overall, a strong platform that supports a professional, scalable practice. There’s a learning curve, but it works very well once set up.”
Tory C. M., Co-Founder, Managing Director, Medical Practice. February 27, 2026. Read on Capterra
See the switch plan
See these fixes in a demoA walkthrough built around your own treatments, forms, memberships and providers.
Feature by feature

AestheticsPro vs Aesthetic Record: feature comparison, with Zenoti

Checked against each vendor's public pages on October 28, 2026, with Zenoti's pages rechecked on November 10, 2026. "Not stated publicly" means we could not find it on that vendor's public pages, not that it is missing, so ask in your demo. Plans and add-ons differ by vendor, so confirm what your plan includes. The last column shows one published result for each capability, with its source.

2built into Zenoti, no partner needed
18covered by all three platforms
0not stated publicly by AestheticsPro or Aesthetic Record

How to read this comparison

Built in
Native to that vendor's platform.
All three
All three vendors list it.
Via partners
Listed by that vendor as a partner integration.

Not stated publicly means we couldn’t confirm it from public information, not that the product lacks it.

Impact with Zenoti:Same on all three

CapabilityAestheticsProAesthetic RecordZenotiImpact with Zenoti
Clinical records
Charting and treatment notesAll three E-Records with interactive treatment records and images, custom e-record development and a form editing toolAll threeCustomizable templates with predictive note snippets; injection points and dosages marked on patient imagesAll three[AI Scribe] Procedure-specific templates; injectable records capture product, units per injection zone, lot number, expiry date and provider; AI Scribe auto-fills the custom chart from the visit conversation

Nearly 50% shorter appointments on its most popular service at Spa 35 Medical Spa, moving a 30-minute slot to 15 minutes with AI Scribe (Warren Danforth, owner). Source: Zenoti AI Scribe page

Intake and consent formsAll threeA form library, an online client portal, a kiosk and digital signatures; Kai Form Creator turns a PDF into a formAll threeQuestionnaires and consents tied to each service, forwarded to the patient portal when booked; iPad lock mode for signingAll threeTailored intake and consent forms sent as soon as an appointment is booked, with real-time completion tracking

100% paperless Harmony Skin & Wellness Clinic moved from paper charts and storage to digital forms completed on iPads, or at home before the visit. Source: Harmony Skin & Wellness story

Before-and-after photosAll threeAP Photo with alignment guides, ghosting, markup and side-by-side comparisons in the AP mobile appAll threeEach image attached to the right visit; SmartMatch alignment with faint shadowing, side-by-side comparisons and signed media consentAll three[Photo Manager] Every before and after photo taken in Zenoti linked to the treatment visit and chart note; Photo Manager adds 200+ face and body guides and ghosting overlays

2 to 3 minutes saved per appointment over 30 minutes per provider per day and an estimated $7,500 in additional monthly revenue at VIO Med Spa, which handles 20,000+ appointments a month, with Photo Manager. Source: Zenoti forms and charting page

E-prescribingAll threeAP ERx, DEA and EPCS compliant, with 88,000+ retail, compound and mail-order pharmaciesAll threeCloud-based ePrescribing through ScriptSure, with EPCS compliance, to any Surescripts pharmacyAll threeSurescripts e-prescribing from the patient profile, for EPCS and non-EPCS medications, connecting to 95% of U.S. pharmacies
Same on all three:

All three cover this

AI chartingAll threeKai Content Assistant drafts treatment notes and organizes consultation detailsAll threeChartSmart AI turns dictation, or a recording of the whole encounter, into a formatted note, on a ChartSmart subscriptionAll three[AI Scribe] AI Scribe, a paid add-on, listens to the visit, drafts structured aesthetics-specific notes and auto-fills every field in your custom Zenoti chart for the provider to review and approve

30 seconds to review and approve versus 8 to 15 minutes of manual documentation per visit, with the note generated to the standard of your best provider. [Zenoti-stated] Source: Zenoti forms and charting page

Medical director reviewAll threeMedical Director Authorization in E-RecordsAll threeMedical Director and Provider Rooms for chart completion and full MD sign-offAll threeA review dashboard to assign, check and approve treatments; records across all locations from a single login
Same on all three:

All three cover this

Injectable lot and expiryLow inventory alerts; lot and expiry tracking not stated publicly Built inLot number, vendor and expiration date on every syringe, unit or SKU entry; recall search by lot numberBuilt inLot number and expiry on each injectable record; inventory updates as the chart is completed; near-expiry batches flagged with suggested substitutes
Front desk and patient messages
Online bookingAll threeBook, reschedule or cancel online 24/7, with deposits, waitlists, forms and remindersAll threeOnline booking that checks equipment and room availability; deposits at booking; memberships sold onlineAll three[SmartBot] Webstore, branded app and SmartBot, an AI assistant that answers questions and books by web chat or SMS after hours, plus Reserve with Google, Facebook and Instagram; deposits or full payment

40% of appointments booked online at DermaTouch RN, two locations, with about half of those bookings arriving while the practice is closed. Source: DermaTouch RN story

Two-way textingAll threeTwo-way customer engagement through its Twilio integration, plus text reminders and SMS blastsAll threeAn Inbox with its own clinic number for two-way texting with patientsAll three[AI Concierge] HyperConnect puts phone, SMS and web chat on one patient profile, with two-way texting and missed-call text back; its AI Concierge analyzes every call for missed bookings and upsells and coaches the front desk

5% sales growth vs 1% for medspas using AI Concierge (HyperConnect) compared with non-users, Zenoti 2026 Beauty and Wellness Benchmark Report. [Zenoti-stated] Source: Zenoti medical spa software page

AI call answeringAI reception tools listed as coming soon on its AI Suite page LeadAR's inbox includes VOIP calls; AI call answering not stated publicly [AI Receptionist] AI Receptionist answers missed and after-hours calls 24/7, then books, reschedules, upsells and confirms by voice or text, and transfers to your team on request

35% of missed calls recovered on average per medspa each month by medspas using AI Receptionist, turning unanswered calls into booked appointments. [Zenoti-stated] Source: Zenoti medical spa software page

Email and text marketingAll threeAP Marketing Suite: AI-assisted email, SMS and social content and automated client journeysAll threeLeadAR CRM and marketing automation with win-back campaigns; integrations such as Mailchimp, HubSpot and Constant ContactAll three[Smart Marketing] Email and SMS campaigns triggered by guest actions or visit history; Smart Marketing builds segments by treatment history and membership status and Zeenie drafts the campaign content, which your team approves before it sends

134 guests and $50,000+ recovered by Unique Laser Hair Removal & Skin Clinic with targeted win-back campaigns across its franchise locations, March to July 2021. Source: Unique Laser case study

Memberships and payments
Memberships and packagesAll threeMemberships, packages and loyalty programs, with auto-billed subscriptionsAll threeMonthly or yearly billing with wallet credits; holds by the month; a declined payment tried up to three timesAll threeAuto-billing, your retry and dunning rules, freeze or skip, family and friends sharing; redemption across locations, with offers by location or region

26% growth in collections from packages and gift cards at JECT, a six-location medspa, June to August 2024. Source: JECT case study

Payments and financingAll threeAP Payments inside the platform; Cherry patient financingAll threeAR Pay powered by Stripe; Cherry, Sunbit, PatientFi, Affirm and Klarna financingAll threeCards, tap-to-pay, Apple Pay, Google Pay and text-to-pay; Affirm, Afterpay, Clearpay, Klarna and Sunbit, with the business paid in full the next day; AI-assisted chargeback disputes
Same on all three:

All three cover this

Staff, locations and switching
Commissions and payrollTime clock with time cards and customizable commissions; payroll with tax filing not stated publicly Time clock, commission and tip reports and a sales export for payroll; payroll with tax filing not stated publicly Built inFederal and state tax filings and payments in all 50 U.S. states, W-2s and 1099s; payroll runs from appointments, hours, commissions and tips already in Zenoti; digital tips in each employee's Zenoti Wallet at the end of every shift
Multiple locationsAll threeMulti-location support, with reports by locationAll threeSeveral clinics in one account, with prices set per clinic and stock transfers between clinicsAll threeFranchisor royalties calculated on actual revenue; payables and receivables tracked when a patient buys at one location and redeems at another; the same platform from one location

New location live on 10 days' notice Foxy Box runs 18 laser and wax bars from one login and sets up each new location from a template of services, products and settings. Source: Foxy Box story

Reports and benchmarks All threeReports by location, search criteria and date range, downloadable to ExcelAll three70+ business reports; sales by provider, service or location, compared with a previous periodAll three[Zeenie] Booking, retention and revenue by location, provider or service, with benchmarks from 30,000+ businesses; Zeenie answers questions about your business in real time
Same on all three:

All three cover this

Inventory All threeLow inventory alerts and product package customizationAll threePar levels with low-stock alerts, purchase orders and stock transfers between clinicsAll threeConsumables tracked as services are performed; alerts or purchase orders at thresholds you set; stock moved between centers
Same on all three:

All three cover this

Moving your data All threeFull onboarding with a customized implementation strategy, a Client Success Manager and data migration optionsAll threeA Project Management Team migrates charts, appointments, photos and more after a scope of work; patient lists import by spreadsheetAll threeAn onboarding team scopes and migrates patient details, upcoming appointments, notes, the balances you can provide and, where contracted, up to two years of history; chart files and patient mapping you provide have their own process
Same on all three:

All three cover this

Locations, stock and switching
Multiple locationsAll threeShares customers, points, gift cards, form responses and SOAP notes between grouped locations; a flagship syncs services, memberships, packages and pricesAll threeClients choose the location, service and team member; customer profiles and notes across locations; franchise royalties through Square for FranchisesAll threeCatalog and pricing set once, bulk updates, settlements between locations and franchisor royalties
Same on all three:

All three cover this

InventoryAll threePurchase orders forecast from real sales, low-stock alerts, barcode scanning, and partial-use products deducted at checkoutAll threeLow-stock alerts by email; stock transfers between locations and service cost tracking on Square PremiumAll threeConsumables deducted when a service is performed; alerts or purchase orders at set thresholds; stock moved between locations; batch and expiry tracking
Same on all three:

All three cover this

Moving your dataAll threeImport guides for Square, Acuity, GlossGenius and others, typically one to three business days; customers always import freeAll threeBulk import of customer and inventory lists; past and future appointments, loyalty and employees through Square's migration service, arranged with its sales teamAll threeOnboarding team scopes and migrates client records, appointment history, services, staff, memberships, packages and gift cards; cards on file on a separate track
Same on all three:

All three cover this

Business typesBeauty, wellness and fitness, including salons, barbers, nail salons, spas, med spas and massageBeauty salons, barbershops, hair and nail salons, day spas, med spas and fitnessSalons, spas, medspas, barbershops, fitness and more
Built inNative to that vendor's platformAll threeAll three vendors list itVia partnersListed by that vendor as a partner integration
Verified reviews

AestheticsPro vs Aesthetic Record reviews on Capterra and G2

Each rating comes with the number of reviews behind it. Zenoti's Capterra score is built on 1,297 reviews and its G2 score on 318, as both sites showed them on October 28, 2026. The split by support, ease of use and features follows.

Capterra

Capterra
AestheticsPro
4.5/ 5
683 reviews
Aesthetic Record
3.5/ 5
76 reviews
Zenoti
4.5/ 5
1,303 reviews
Ease of use
AestheticsPro4.2
Aesthetic Record3.4
Zenoti4.3
Customer service
AestheticsPro4.5
Aesthetic Record3.5
Zenoti4.6
Features
AestheticsPro4.2
Aesthetic Record3.3
Zenoti4.4
Value for money
AestheticsPro4.4
Aesthetic Record3.7
Zenoti4.3

Scores out of 5, as each product's Capterra listing showed them on October 28, 2026. The top bars show each product's number of Capterra reviews. Zenoti on Capterra.

G2

G2 Momentum Leader, Spring 2026
AestheticsPro
4/ 5
40 reviews
Aesthetic Record
5/ 5
3 review
Zenoti
4.5/ 5
318 reviews
Meets requirements
AestheticsPro6.8 (28 reviews)
Aesthetic RecordNot enough data
Zenoti8.9
Ease of use
AestheticsPro7.7 (28 reviews)
Aesthetic RecordNot enough data
Zenoti8.3
Ease of setup
AestheticsPro7.2 (19 reviews)
Aesthetic RecordNot enough data
Zenoti7.6
Ease of admin
AestheticsPro8.3 (19 reviews)
Aesthetic RecordNot enough data
Zenoti8.3
Quality of support
AestheticsPro6.9 (27 reviews)
Aesthetic RecordNot enough data
Zenoti9.1

Overall scores out of 5 from each product's G2 listing. Sub-scores out of 10 from G2's AestheticsPro vs Aesthetic Record vs Zenoti comparison, with the number of reviews behind each in brackets; G2 shows not enough data for Aesthetic Record's sub-scores. The top bars show each product's number of G2 reviews. Ease of setup is Zenoti's lowest G2 score; below, medspa teams that moved to Zenoti describe the platform and the switch. AestheticsPro on G2. Aesthetic Record on G2. Zenoti on G2. G2 comparison.

Medspa teams that moved to Zenoti from AestheticsPro, Aesthetic Record and other systems

Switched from AestheticsPro

A practice co-founder, after the move

“Very comprehensive and designed well for medical aesthetics.”

Tory C. M.Co-Founder, Managing Director, Medical Practice.. February 27, 2026. Capterra

Switched from Aesthetic Record

A medspa CFO, after the move

“Great, couldn't be happier with our decision to switch to Zenoti.”

John M.CFO, Medical Practice.. October 6, 2026. Capterra

Switched from PatientNow

A medspa operations manager, after the move

“Zenoti for Medspa use has been great and allowed us to basically go paperless.”

Madison G.Operations Manager, Medical Practice.. July 6, 2026. Capterra

Capterra reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Capterra or its affiliates. Excerpts are verbatim; read each review in full on Capterra.

Customer stories

Case studies from top medspa businesses on Zenoti

From a single-location tattoo removal practice to medspa groups with dozens of locations, in their own words and numbers.

28 locations in the US

Reduced no-shows by 35% with Zenoti's texting tool, May to September 2022.

Read the case study
More than 23 clinics

Runs two-way texting with clients, and messaging between its teams, on Zenoti Connect.

Read the case study
Laser and cosmetic treatments

Re-engaged guests spent 8% more on average than others.

Read the case study
One location in the US

Reached an 82% show rate, driven largely by automated reminder texts.

Read the case study
Locations across four states

Uses Smart Marketing to re-engage prospects and regain lost customers.

Read the case study
Four locations in New York City

Sent 46,000 emails over three months to bring customers back after reopening.

Read the case study
Switching to Zenoti

Switching from AestheticsPro or Aesthetic Record to Zenoti

Whichever system you run today, Zenoti's implementation scope covers the same ground, with a Zenoti onboarding team guiding you through each step. Plan it around your calendar and keep your busiest weeks clear.

  1. Scope

    Zenoti analyzes your current data and prepares a migration scope for you to review and sign off.

  2. Migrate

    Patient details, upcoming appointments, notes and the balances you can provide move from a single source, with up to two years of history where contracted.

  3. Configure

    The modules you subscribe to are set up, with role-based access to modules and reports.

  4. Validate

    You check the migrated data and settings and sign off, with Zenoti's team helping.

  5. Train and go live

    Your team takes Zenoti University courses by role, and the cutover starts the night before go-live.

What moves

Zenoti's implementation scope covers patient details, upcoming appointments, notes, the balances you can provide and, where contracted, up to two years of past appointments, invoices and payments. Chart files and the patient mapping you provide, in an accepted format, have their own migration process; images and documents need a separate statement of work.

Cards on file

Saved payment cards are handled on a separate track, and whether they can move depends on the source system and payment provider. Zenoti's implementation scope covers it.

Plan my switchBring your go-live date and current setup to the demo.
Book a demo

See your practice running on Zenoti

Book a demo built around your practice. A Zenoti specialist walks through your treatments, forms, memberships and providers, and answers your questions about moving from AestheticsPro, Aesthetic Record or your current system.

“What is best for our patients is best for us and Zenoti checked all the boxes!”
John M., CFO, switched from Aesthetic Record. Capterra, October 6, 2026.

Book your demo

A Zenoti specialist will reach out to schedule your demo.

Questions

AestheticsPro vs Aesthetic Record: questions medspa owners ask

What is the difference between AestheticsPro and Aesthetic Record?

Both run charting, consent forms, before-and-after photos, e-prescribing, online booking, memberships, payments and marketing for medspas with one or more locations, and both offer AI that drafts notes. AestheticsPro's Kai builds electronic forms from a PDF, and its Marketing Suite uses AI to create emails, texts and social posts. Aesthetic Record records lot numbers on each procedure and holds Allē, Aspire, Xperience and Revance rewards in the patient wallet. Neither states payroll with tax filing, benchmarks from other businesses or AI call answering available today publicly. Zenoti offers payroll with federal and state tax filing, benchmarks from 30,000+ businesses and an AI Receptionist that answers missed and after-hours calls.

How do AestheticsPro and Aesthetic Record handle injectable charting and photos?

AestheticsPro charts in E-Records with interactive treatment records and images, and its AP Photo tools add alignment guides, ghosting, markup and side-by-side comparisons in the AP mobile app. Aesthetic Record marks injection points and dosages on patient images, attaches each image to the right visit, aligns photos with SmartMatch for side-by-side comparisons, records the lot number and units on each procedure, and updates inventory once a product is charted. Zenoti's injectable records capture product, units per injection zone, lot number, expiry date and administering provider, and every before and after photo taken in Zenoti is linked to the treatment visit and chart note.

Do AestheticsPro and Aesthetic Record have AI charting or an AI receptionist?

Both offer AI charting. AestheticsPro's Kai Content Assistant drafts treatment notes, and its AI Suite page lists AI reception tools as coming soon. Aesthetic Record's ChartSmart AI turns dictation, or a recording of the whole encounter, into a formatted note on a ChartSmart subscription, and AI call answering is not stated publicly. Zenoti's AI Scribe, a paid add-on, drafts structured notes from the visit conversation, and AI Receptionist answers missed and after-hours calls 24/7, then books, reschedules and confirms appointments by voice or text. They are part of Zenoti's AI Workforce, which also includes AI Concierge on HyperConnect, which analyzes every call for missed bookings and upsells, Zeenie, an assistant that answers questions about your business inside Zenoti, Smart Marketing campaigns and Photo Manager. AI agents are available on Zenoti's AI Plus package.

Do AestheticsPro and Aesthetic Record run payroll?

AestheticsPro lists a time clock with time cards and customizable commissions. Aesthetic Record includes time clock, commission and tip reports, and documents a sales export for payroll. Payroll with tax filing is not stated publicly for either. Zenoti Integrated Payroll handles federal and state tax calculations, filings and payments across all 50 U.S. states, with W-2s and 1099s, and digital tips land in each employee's Zenoti Wallet at the end of every shift.

Can AestheticsPro and Aesthetic Record run more than one location?

Yes. AestheticsPro lists multi-location support, with reports by location. Aesthetic Record runs several clinics in one account, with prices set per clinic and stock transfers between clinics. Zenoti calculates franchisor royalties on actual revenue, tracks what each location owes when a patient buys at one and redeems at another, and runs a single location on the same platform as large groups.

How do AestheticsPro and Aesthetic Record handle memberships?

AestheticsPro offers memberships, packages and loyalty programs, with auto-billed subscriptions. Aesthetic Record charges memberships monthly or yearly, can add wallet credits each billing cycle, can put a membership on hold for a set number of months, tries a declined payment up to three times, and notifies both the practice and the patient when a payment declines. Zenoti bills memberships automatically, applies your retry and dunning rules to failed payments, and lets patients freeze or skip payments and share benefits with family and friends. Memberships, packages and gift cards redeem across your locations, and you can set offers for specific locations or regions.

How long does it take to switch from AestheticsPro or Aesthetic Record to Zenoti?

Zenoti's onboarding team prepares a migration scope for you to review and sign off, migrates your data, and helps you validate the migrated data.

Can I try Zenoti before committing?

Zenoti offers a live demo built around your practice. It does not offer a self-serve free trial.

How does Zenoti pricing compare with AestheticsPro and Aesthetic Record?

Zenoti pricing is by quote, so ask for one in your demo. For more than one location, pricing is customized to your footprint and needs.

Is Zenoti only for large medspa groups?

No. More than 30,000 salon, spa and medspa businesses across 50+ countries use Zenoti, from single locations to enterprise franchises. A single location uses the same platform as large groups, so adding locations does not require re-platforming.

Is there a learning curve with Zenoti?

Yes. Zenoti covers a lot, and ease of setup is its lowest score on G2. Zenoti's onboarding team guides you through the migration steps, your team is assigned Zenoti University courses by role, and the Professional Services team supports you for at least three business days after go-live.

Sources and disclaimers

All sources checked October 28, 2026; Zenoti pages, case studies and success stories rechecked November 10, 2026. Capterra reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Capterra or its affiliates.