Updated November 10, 2026
AestheticsPro vs Aesthetic Record: how they compare as your medspa grows
AestheticsPro and Aesthetic Record both run charting, consent forms, before-and-after photos, e-prescribing, booking, memberships and payments for medspas, and both add AI to charting. The differences show up as you add providers and locations, and that is where Zenoti, with an AI Workforce built into the same platform, comes in.
AestheticsPro vs Aesthetic Record as you add providers and locations
AestheticsPro and Aesthetic Record
- Kai AI Suite (AI charting)
- ChartSmart AI (AI charting)
Payroll with tax filing, benchmarks from other businesses and AI call answering today: not stated publicly
Zenoti
One platform with an AI Workforce, at one location or many
Sources: AestheticsPro features and AI Suite pages; Aesthetic Record business insights and ChartSmart pages and Learning Lab; Zenoti payroll, business intelligence and AI Workforce pages. Competitor pages checked October 28, 2026; Zenoti pages rechecked November 10, 2026.
Medspa brands that run on Zenoti

















AestheticsPro vs Aesthetic Record: what you are moving from, and how each one handles it
If you are moving from another system, such as a medical EHR like athenaOne, Tebra, Practice Fusion or Epic, or from Mindbody or Square, each block below covers what practices want from the move, how Zenoti handles it, and how AestheticsPro and Aesthetic Record each handle it.
Moving off a medical EHR
Charts, consents, booking and payments on one patient record
Your practice now sells injectables, laser treatments and memberships. You want charts and consent forms for those treatments, with booking, packages and payments on the same patient record.
How Zenoti handles it
Zenoti's charting templates are structured to each treatment type: an injectable record captures product, units per injection zone, lot number, expiry date and administering provider. Intake and consent forms go out as soon as an appointment is booked, and charting, photos, booking, memberships and payments run on one platform, with one patient record.
“Went from using 4 platforms to only 1”Sajani P., Provider, Medical Practice. October 13, 2026. Read on Capterra
AestheticsPro
E-Records with interactive treatment records and images, digital signatures, Medical Director Authorization and a form library. Its onboarding team works out with you what can be transferred from your current system.
Aesthetic Record
Customizable templates with predictive note snippets, injection points and dosages marked on patient images, and MD sign-off. Its Project Management Team can migrate charts, appointments and photos from your current system after a scope of work.
Moving off Mindbody
Paperless intake, consents and treatment notes
You want intake and consent forms completed before the visit, and treatment notes and markings kept in the chart.
How Zenoti handles it
Zenoti sends tailored intake and consent forms as soon as an appointment is booked and tracks completion in real time, so providers can check form status on the appointment book before the patient arrives. Charting runs on tablets and phones in the Zenoti Mobile App, and every before and after photo taken in Zenoti is linked to the treatment visit and chart note.
AestheticsPro
Electronic forms through a secure online client portal or an electronic records kiosk, with digital signatures. Kai Form Creator turns an uploaded PDF into an electronic form template.
Aesthetic Record
Questionnaires and consents tied to each service are forwarded to the patient portal when an appointment is booked, and a lock mode lets patients sign on the clinic's iPad.
Moving off Square
Booking, forms, charts and payments in one system
You want online booking, intake forms, charts, photos, prescriptions and payments to run in one system, on one patient record.
How Zenoti handles it
Zenoti runs booking, forms, charting, photos and e-prescribing alongside payments, memberships and marketing on one platform. Prescriptions go out from the patient profile through Surescripts, and Zenoti Payments takes cards, tap-to-pay, Apple Pay and Google Pay, with payment-over-time options such as Affirm, Klarna and Sunbit.
AestheticsPro
AP Payments processes payments inside the platform, Cherry offers patient financing, and AP ERx sends prescriptions to 88,000+ retail, compound and mail-order pharmacies.
Aesthetic Record
AR Pay is powered by Stripe, with financing through Cherry, Sunbit, PatientFi, Affirm and Klarna, and ePrescribing through ScriptSure to any Surescripts pharmacy.
AestheticsPro vs Aesthetic Record: six problems to solve before you choose, and how Zenoti fixes them
Whichever you choose, these six decide how well it fits a medspa that is adding providers, treatments or locations.
The problem
Intake and consent forms signed before the patient arrives
Medical history, intake and consent forms change by treatment, and each one has to be complete and signed before the provider starts.
How Zenoti fixes it
As soon as an appointment is booked, Zenoti sends tailored intake and consent forms to the patient and tracks completion in real time, so the team knows what is outstanding before the patient arrives. Forms start from a library of pre-built templates, with your own fields, conditional logic and visibility settings.
The problem
Injectable charts with units, lot and expiry, and stock that matches
Each injectable visit needs the product, units per area, lot number and expiry date charted, photos tied to the visit, and stock that matches what was used.
How Zenoti fixes it
Zenoti's injectable records capture product, units per injection zone, lot number, expiry date and administering provider as structured fields, and inventory updates in real time as the chart is completed. Every before and after photo taken in Zenoti is linked to the treatment visit and chart note. AI Scribe, a paid add-on, drafts the structured note from the provider and patient conversation in the Zenoti Mobile App. Zenoti provides a signed Business Associate Agreement.
“It's saving me roughly 60 minutes a day in charting, more time helps me focus better on my patients.”Dani Stranger R.N., Registered Nurse, Spa 35 Medical Spa, on AI Scribe. Read Spa 35's story
The problem
Memberships that hold up when a card fails or a patient travels
Memberships and beauty banks are a medspa's steady revenue. A declined card, a patient away for two months or a partner who wants to share the plan can cut one short.
How Zenoti fixes it
Zenoti bills memberships automatically, and failed payments follow the retry and dunning rules you set instead of landing on the front desk. Patients can freeze or skip payments and share benefits with family and friends. Memberships, packages and gift cards redeem across your locations, and you can set offers for specific locations or regions. Beauty bank, service credit, mixed-benefit and tiered models are all supported.
“Now enjoying how well we can manage packages and membership sales, we have our chart forms nailed down and can make changes with ease as needed.”Jeannine F., Owner, Nurse Practitioner. April 11, 2026. Read on Capterra
The problem
Calls and texts answered, even mid-treatment
Patients call while providers are with other patients and text after hours. Every message has to reach the right person, and a missed call should still end in a booking.
How Zenoti fixes it
Zenoti HyperConnect brings your phone line, SMS and web chat onto one patient profile, enables two-way texting, and texts back missed calls automatically. AI Receptionist answers missed and after-hours calls 24/7, then books, reschedules and confirms appointments by voice or text, and transfers to your team when a patient asks.
The problem
Numbers by provider and location, and a benchmark to judge them
Revenue per provider, rebooking by treatment, membership retention by location. Owners want those numbers in one place, and a way to tell whether they are good.
How Zenoti fixes it
Zenoti compares booking, retention and revenue by location, provider or service, and shows how your rebooking, retention and membership rates compare with industry-wide benchmarks collected from 30,000+ businesses. You can see whether your no-show or cancellation rates sit above or below industry norms. Zeenie, Zenoti's built-in AI assistant, answers questions such as which providers have the highest rebooking rate, or how this month's no-show rate compares with last month, in real time.
See business intelligenceThe problem
Switching feels riskier than staying put
Years of charts, photos and consents, membership and package balances, and a team to retrain, all while the practice keeps booking.
How Zenoti fixes it
Zenoti's onboarding team analyzes your current data and prepares a migration scope for you to review and sign off. The standard scope covers patient details such as name, email, phone and address, upcoming appointments, notes, the balances you can provide and, where contracted, up to two years of past appointments, invoices and payments. Chart files and the patient mapping you provide, in an accepted format, have their own migration process, and images and other documents need a separate statement of work. You validate the migrated data and sign off, with Zenoti's team helping, your team is assigned Zenoti University courses by role, and Professional Services supports you for at least three business days after go-live.
“Overall, a strong platform that supports a professional, scalable practice. There’s a learning curve, but it works very well once set up.”Tory C. M., Co-Founder, Managing Director, Medical Practice. February 27, 2026. Read on Capterra
AestheticsPro vs Aesthetic Record: feature comparison, with Zenoti
Checked against each vendor's public pages on October 28, 2026, with Zenoti's pages rechecked on November 10, 2026. "Not stated publicly" means we could not find it on that vendor's public pages, not that it is missing, so ask in your demo. Plans and add-ons differ by vendor, so confirm what your plan includes. The last column shows one published result for each capability, with its source.
How to read this comparison
- Built in
- Native to that vendor's platform.
- All three
- All three vendors list it.
- Via partners
- Listed by that vendor as a partner integration.
Not stated publicly means we couldn’t confirm it from public information, not that the product lacks it.
Impact with Zenoti:Same on all three
| Capability | AestheticsPro | Aesthetic Record | Zenoti | Impact with Zenoti |
|---|---|---|---|---|
| Clinical records | ||||
| Charting and treatment notes | All three E-Records with interactive treatment records and images, custom e-record development and a form editing tool | All threeCustomizable templates with predictive note snippets; injection points and dosages marked on patient images | All three[AI Scribe] Procedure-specific templates; injectable records capture product, units per injection zone, lot number, expiry date and provider; AI Scribe auto-fills the custom chart from the visit conversation | Nearly 50% shorter appointments on its most popular service at Spa 35 Medical Spa, moving a 30-minute slot to 15 minutes with AI Scribe (Warren Danforth, owner). Source: Zenoti AI Scribe page |
| Intake and consent forms | All threeA form library, an online client portal, a kiosk and digital signatures; Kai Form Creator turns a PDF into a form | All threeQuestionnaires and consents tied to each service, forwarded to the patient portal when booked; iPad lock mode for signing | All threeTailored intake and consent forms sent as soon as an appointment is booked, with real-time completion tracking | 100% paperless Harmony Skin & Wellness Clinic moved from paper charts and storage to digital forms completed on iPads, or at home before the visit. Source: Harmony Skin & Wellness story |
| Before-and-after photos | All threeAP Photo with alignment guides, ghosting, markup and side-by-side comparisons in the AP mobile app | All threeEach image attached to the right visit; SmartMatch alignment with faint shadowing, side-by-side comparisons and signed media consent | All three[Photo Manager] Every before and after photo taken in Zenoti linked to the treatment visit and chart note; Photo Manager adds 200+ face and body guides and ghosting overlays | 2 to 3 minutes saved per appointment over 30 minutes per provider per day and an estimated $7,500 in additional monthly revenue at VIO Med Spa, which handles 20,000+ appointments a month, with Photo Manager. Source: Zenoti forms and charting page |
| E-prescribing | All threeAP ERx, DEA and EPCS compliant, with 88,000+ retail, compound and mail-order pharmacies | All threeCloud-based ePrescribing through ScriptSure, with EPCS compliance, to any Surescripts pharmacy | All threeSurescripts e-prescribing from the patient profile, for EPCS and non-EPCS medications, connecting to 95% of U.S. pharmacies | Same on all three: All three cover this |
| AI charting | All threeKai Content Assistant drafts treatment notes and organizes consultation details | All threeChartSmart AI turns dictation, or a recording of the whole encounter, into a formatted note, on a ChartSmart subscription | All three[AI Scribe] AI Scribe, a paid add-on, listens to the visit, drafts structured aesthetics-specific notes and auto-fills every field in your custom Zenoti chart for the provider to review and approve | 30 seconds to review and approve versus 8 to 15 minutes of manual documentation per visit, with the note generated to the standard of your best provider. [Zenoti-stated] Source: Zenoti forms and charting page |
| Medical director review | All threeMedical Director Authorization in E-Records | All threeMedical Director and Provider Rooms for chart completion and full MD sign-off | All threeA review dashboard to assign, check and approve treatments; records across all locations from a single login | Same on all three: All three cover this |
| Injectable lot and expiry | Low inventory alerts; lot and expiry tracking not stated publicly | Built inLot number, vendor and expiration date on every syringe, unit or SKU entry; recall search by lot number | Built inLot number and expiry on each injectable record; inventory updates as the chart is completed; near-expiry batches flagged with suggested substitutes | |
| Front desk and patient messages | ||||
| Online booking | All threeBook, reschedule or cancel online 24/7, with deposits, waitlists, forms and reminders | All threeOnline booking that checks equipment and room availability; deposits at booking; memberships sold online | All three[SmartBot] Webstore, branded app and SmartBot, an AI assistant that answers questions and books by web chat or SMS after hours, plus Reserve with Google, Facebook and Instagram; deposits or full payment | 40% of appointments booked online at DermaTouch RN, two locations, with about half of those bookings arriving while the practice is closed. Source: DermaTouch RN story |
| Two-way texting | All threeTwo-way customer engagement through its Twilio integration, plus text reminders and SMS blasts | All threeAn Inbox with its own clinic number for two-way texting with patients | All three[AI Concierge] HyperConnect puts phone, SMS and web chat on one patient profile, with two-way texting and missed-call text back; its AI Concierge analyzes every call for missed bookings and upsells and coaches the front desk | 5% sales growth vs 1% for medspas using AI Concierge (HyperConnect) compared with non-users, Zenoti 2026 Beauty and Wellness Benchmark Report. [Zenoti-stated] Source: Zenoti medical spa software page |
| AI call answering | AI reception tools listed as coming soon on its AI Suite page | LeadAR's inbox includes VOIP calls; AI call answering not stated publicly | [AI Receptionist] AI Receptionist answers missed and after-hours calls 24/7, then books, reschedules, upsells and confirms by voice or text, and transfers to your team on request | 35% of missed calls recovered on average per medspa each month by medspas using AI Receptionist, turning unanswered calls into booked appointments. [Zenoti-stated] Source: Zenoti medical spa software page |
| Email and text marketing | All threeAP Marketing Suite: AI-assisted email, SMS and social content and automated client journeys | All threeLeadAR CRM and marketing automation with win-back campaigns; integrations such as Mailchimp, HubSpot and Constant Contact | All three[Smart Marketing] Email and SMS campaigns triggered by guest actions or visit history; Smart Marketing builds segments by treatment history and membership status and Zeenie drafts the campaign content, which your team approves before it sends | 134 guests and $50,000+ recovered by Unique Laser Hair Removal & Skin Clinic with targeted win-back campaigns across its franchise locations, March to July 2021. Source: Unique Laser case study |
| Memberships and payments | ||||
| Memberships and packages | All threeMemberships, packages and loyalty programs, with auto-billed subscriptions | All threeMonthly or yearly billing with wallet credits; holds by the month; a declined payment tried up to three times | All threeAuto-billing, your retry and dunning rules, freeze or skip, family and friends sharing; redemption across locations, with offers by location or region | 26% growth in collections from packages and gift cards at JECT, a six-location medspa, June to August 2024. Source: JECT case study |
| Payments and financing | All threeAP Payments inside the platform; Cherry patient financing | All threeAR Pay powered by Stripe; Cherry, Sunbit, PatientFi, Affirm and Klarna financing | All threeCards, tap-to-pay, Apple Pay, Google Pay and text-to-pay; Affirm, Afterpay, Clearpay, Klarna and Sunbit, with the business paid in full the next day; AI-assisted chargeback disputes | Same on all three: All three cover this |
| Staff, locations and switching | ||||
| Commissions and payroll | Time clock with time cards and customizable commissions; payroll with tax filing not stated publicly | Time clock, commission and tip reports and a sales export for payroll; payroll with tax filing not stated publicly | Built inFederal and state tax filings and payments in all 50 U.S. states, W-2s and 1099s; payroll runs from appointments, hours, commissions and tips already in Zenoti; digital tips in each employee's Zenoti Wallet at the end of every shift | |
| Multiple locations | All threeMulti-location support, with reports by location | All threeSeveral clinics in one account, with prices set per clinic and stock transfers between clinics | All threeFranchisor royalties calculated on actual revenue; payables and receivables tracked when a patient buys at one location and redeems at another; the same platform from one location | New location live on 10 days' notice Foxy Box runs 18 laser and wax bars from one login and sets up each new location from a template of services, products and settings. Source: Foxy Box story |
| Reports and benchmarks | All threeReports by location, search criteria and date range, downloadable to Excel | All three70+ business reports; sales by provider, service or location, compared with a previous period | All three[Zeenie] Booking, retention and revenue by location, provider or service, with benchmarks from 30,000+ businesses; Zeenie answers questions about your business in real time | Same on all three: All three cover this |
| Inventory | All threeLow inventory alerts and product package customization | All threePar levels with low-stock alerts, purchase orders and stock transfers between clinics | All threeConsumables tracked as services are performed; alerts or purchase orders at thresholds you set; stock moved between centers | Same on all three: All three cover this |
| Moving your data | All threeFull onboarding with a customized implementation strategy, a Client Success Manager and data migration options | All threeA Project Management Team migrates charts, appointments, photos and more after a scope of work; patient lists import by spreadsheet | All threeAn onboarding team scopes and migrates patient details, upcoming appointments, notes, the balances you can provide and, where contracted, up to two years of history; chart files and patient mapping you provide have their own process | Same on all three: All three cover this |
| Locations, stock and switching | ||||
| Multiple locations | All threeShares customers, points, gift cards, form responses and SOAP notes between grouped locations; a flagship syncs services, memberships, packages and prices | All threeClients choose the location, service and team member; customer profiles and notes across locations; franchise royalties through Square for Franchises | All threeCatalog and pricing set once, bulk updates, settlements between locations and franchisor royalties | Same on all three: All three cover this |
| Inventory | All threePurchase orders forecast from real sales, low-stock alerts, barcode scanning, and partial-use products deducted at checkout | All threeLow-stock alerts by email; stock transfers between locations and service cost tracking on Square Premium | All threeConsumables deducted when a service is performed; alerts or purchase orders at set thresholds; stock moved between locations; batch and expiry tracking | Same on all three: All three cover this |
| Moving your data | All threeImport guides for Square, Acuity, GlossGenius and others, typically one to three business days; customers always import free | All threeBulk import of customer and inventory lists; past and future appointments, loyalty and employees through Square's migration service, arranged with its sales team | All threeOnboarding team scopes and migrates client records, appointment history, services, staff, memberships, packages and gift cards; cards on file on a separate track | Same on all three: All three cover this |
| Business types | Beauty, wellness and fitness, including salons, barbers, nail salons, spas, med spas and massage | Beauty salons, barbershops, hair and nail salons, day spas, med spas and fitness | Salons, spas, medspas, barbershops, fitness and more | |
AestheticsPro vs Aesthetic Record reviews on Capterra and G2
Each rating comes with the number of reviews behind it. Zenoti's Capterra score is built on 1,297 reviews and its G2 score on 318, as both sites showed them on October 28, 2026. The split by support, ease of use and features follows.
Capterra
Scores out of 5, as each product's Capterra listing showed them on October 28, 2026. The top bars show each product's number of Capterra reviews. Zenoti on Capterra.
G2
Overall scores out of 5 from each product's G2 listing. Sub-scores out of 10 from G2's AestheticsPro vs Aesthetic Record vs Zenoti comparison, with the number of reviews behind each in brackets; G2 shows not enough data for Aesthetic Record's sub-scores. The top bars show each product's number of G2 reviews. Ease of setup is Zenoti's lowest G2 score; below, medspa teams that moved to Zenoti describe the platform and the switch. AestheticsPro on G2. Aesthetic Record on G2. Zenoti on G2. G2 comparison.
Medspa teams that moved to Zenoti from AestheticsPro, Aesthetic Record and other systems
A practice co-founder, after the move
“Very comprehensive and designed well for medical aesthetics.”
Tory C. M.Co-Founder, Managing Director, Medical Practice.. February 27, 2026. Capterra
A medspa CFO, after the move
“Great, couldn't be happier with our decision to switch to Zenoti.”
John M.CFO, Medical Practice.. October 6, 2026. Capterra
A medspa operations manager, after the move
“Zenoti for Medspa use has been great and allowed us to basically go paperless.”
Madison G.Operations Manager, Medical Practice.. July 6, 2026. Capterra
Capterra reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Capterra or its affiliates. Excerpts are verbatim; read each review in full on Capterra.
Case studies from top medspa businesses on Zenoti
From a single-location tattoo removal practice to medspa groups with dozens of locations, in their own words and numbers.
Reduced no-shows by 35% with Zenoti's texting tool, May to September 2022.
Read the case studyRuns two-way texting with clients, and messaging between its teams, on Zenoti Connect.
Read the case studyRe-engaged guests spent 8% more on average than others.
Read the case studyReached an 82% show rate, driven largely by automated reminder texts.
Read the case studyUses Smart Marketing to re-engage prospects and regain lost customers.
Read the case studySent 46,000 emails over three months to bring customers back after reopening.
Read the case studySwitching from AestheticsPro or Aesthetic Record to Zenoti
Whichever system you run today, Zenoti's implementation scope covers the same ground, with a Zenoti onboarding team guiding you through each step. Plan it around your calendar and keep your busiest weeks clear.
Scope
Zenoti analyzes your current data and prepares a migration scope for you to review and sign off.
Migrate
Patient details, upcoming appointments, notes and the balances you can provide move from a single source, with up to two years of history where contracted.
Configure
The modules you subscribe to are set up, with role-based access to modules and reports.
Validate
You check the migrated data and settings and sign off, with Zenoti's team helping.
Train and go live
Your team takes Zenoti University courses by role, and the cutover starts the night before go-live.
What moves
Zenoti's implementation scope covers patient details, upcoming appointments, notes, the balances you can provide and, where contracted, up to two years of past appointments, invoices and payments. Chart files and the patient mapping you provide, in an accepted format, have their own migration process; images and documents need a separate statement of work.
Cards on file
Saved payment cards are handled on a separate track, and whether they can move depends on the source system and payment provider. Zenoti's implementation scope covers it.
See your practice running on Zenoti
Book a demo built around your practice. A Zenoti specialist walks through your treatments, forms, memberships and providers, and answers your questions about moving from AestheticsPro, Aesthetic Record or your current system.
“What is best for our patients is best for us and Zenoti checked all the boxes!”John M., CFO, switched from Aesthetic Record. Capterra, October 6, 2026.
Book your demo
A Zenoti specialist will reach out to schedule your demo.
AestheticsPro vs Aesthetic Record: questions medspa owners ask
What is the difference between AestheticsPro and Aesthetic Record?
Both run charting, consent forms, before-and-after photos, e-prescribing, online booking, memberships, payments and marketing for medspas with one or more locations, and both offer AI that drafts notes. AestheticsPro's Kai builds electronic forms from a PDF, and its Marketing Suite uses AI to create emails, texts and social posts. Aesthetic Record records lot numbers on each procedure and holds Allē, Aspire, Xperience and Revance rewards in the patient wallet. Neither states payroll with tax filing, benchmarks from other businesses or AI call answering available today publicly. Zenoti offers payroll with federal and state tax filing, benchmarks from 30,000+ businesses and an AI Receptionist that answers missed and after-hours calls.
How do AestheticsPro and Aesthetic Record handle injectable charting and photos?
AestheticsPro charts in E-Records with interactive treatment records and images, and its AP Photo tools add alignment guides, ghosting, markup and side-by-side comparisons in the AP mobile app. Aesthetic Record marks injection points and dosages on patient images, attaches each image to the right visit, aligns photos with SmartMatch for side-by-side comparisons, records the lot number and units on each procedure, and updates inventory once a product is charted. Zenoti's injectable records capture product, units per injection zone, lot number, expiry date and administering provider, and every before and after photo taken in Zenoti is linked to the treatment visit and chart note.
Do AestheticsPro and Aesthetic Record have AI charting or an AI receptionist?
Both offer AI charting. AestheticsPro's Kai Content Assistant drafts treatment notes, and its AI Suite page lists AI reception tools as coming soon. Aesthetic Record's ChartSmart AI turns dictation, or a recording of the whole encounter, into a formatted note on a ChartSmart subscription, and AI call answering is not stated publicly. Zenoti's AI Scribe, a paid add-on, drafts structured notes from the visit conversation, and AI Receptionist answers missed and after-hours calls 24/7, then books, reschedules and confirms appointments by voice or text. They are part of Zenoti's AI Workforce, which also includes AI Concierge on HyperConnect, which analyzes every call for missed bookings and upsells, Zeenie, an assistant that answers questions about your business inside Zenoti, Smart Marketing campaigns and Photo Manager. AI agents are available on Zenoti's AI Plus package.
Do AestheticsPro and Aesthetic Record run payroll?
AestheticsPro lists a time clock with time cards and customizable commissions. Aesthetic Record includes time clock, commission and tip reports, and documents a sales export for payroll. Payroll with tax filing is not stated publicly for either. Zenoti Integrated Payroll handles federal and state tax calculations, filings and payments across all 50 U.S. states, with W-2s and 1099s, and digital tips land in each employee's Zenoti Wallet at the end of every shift.
Can AestheticsPro and Aesthetic Record run more than one location?
Yes. AestheticsPro lists multi-location support, with reports by location. Aesthetic Record runs several clinics in one account, with prices set per clinic and stock transfers between clinics. Zenoti calculates franchisor royalties on actual revenue, tracks what each location owes when a patient buys at one and redeems at another, and runs a single location on the same platform as large groups.
How do AestheticsPro and Aesthetic Record handle memberships?
AestheticsPro offers memberships, packages and loyalty programs, with auto-billed subscriptions. Aesthetic Record charges memberships monthly or yearly, can add wallet credits each billing cycle, can put a membership on hold for a set number of months, tries a declined payment up to three times, and notifies both the practice and the patient when a payment declines. Zenoti bills memberships automatically, applies your retry and dunning rules to failed payments, and lets patients freeze or skip payments and share benefits with family and friends. Memberships, packages and gift cards redeem across your locations, and you can set offers for specific locations or regions.
How long does it take to switch from AestheticsPro or Aesthetic Record to Zenoti?
Zenoti's onboarding team prepares a migration scope for you to review and sign off, migrates your data, and helps you validate the migrated data.
Can I try Zenoti before committing?
Zenoti offers a live demo built around your practice. It does not offer a self-serve free trial.
How does Zenoti pricing compare with AestheticsPro and Aesthetic Record?
Zenoti pricing is by quote, so ask for one in your demo. For more than one location, pricing is customized to your footprint and needs.
Is Zenoti only for large medspa groups?
No. More than 30,000 salon, spa and medspa businesses across 50+ countries use Zenoti, from single locations to enterprise franchises. A single location uses the same platform as large groups, so adding locations does not require re-platforming.
Is there a learning curve with Zenoti?
Yes. Zenoti covers a lot, and ease of setup is its lowest score on G2. Zenoti's onboarding team guides you through the migration steps, your team is assigned Zenoti University courses by role, and the Professional Services team supports you for at least three business days after go-live.
Sources and disclaimers
All sources checked October 28, 2026; Zenoti pages, case studies and success stories rechecked November 10, 2026. Capterra reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Capterra or its affiliates.






