Growth software that nearly 30,000 businesses trust

Beauty and wellness businesses love Zenoti. 1,000+ reviews and counting.

Lighten the load at the front desk

With self-serve kiosks, your front desk can spend less time checking guests in and out – and more time supporting retail sales, package promotions, and loyalty programs.

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Group booking and multi-service booking

Guests can use the kiosk to arrange group appointments for multiple people who want to book the same, or different, types of service packages.

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Automated waitlist alerts

Guests on the waitlist can receive smartphone notifications with real-time updates on their scheduled slot, line position, and estimated wait time.

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"With Zenoti, it’s easier for employees to deliver exceptional customer service and provide the seamless brand interactions customers expect today."

Seth Gittlitz
CEO, Hair Cuttery
Four amazing features. One awesome outcome.
MyZen empowers providers in four powerful ways, transforming their lives and enabling them earn more money and to create the one outcome every business owner loves – more revenue.

Collect guest details with ease

Alert guests to fill in their details digitally during check-in. Drive revenue by suggesting available benefits, such as memberships, gift cards, loyalty programs, and offers.

Flexible booking options

The Zenoti kiosk offers self-serve convenience to new and existing guests, walk-ins, and scheduled appointments.

Perfect for walk-in businesses

Using the kiosk, guests can see the number of people ahead of them, view estimated waiting time, and add themselves to the waitlist.

Seamless check-in and check-out for every guest

Customize your kiosk to showcase your brand and provide guests with a fast, frictionless, and consistent experience – every step of the way.

  • Sleek, modern interface
  • Auto-payment options during check-out
  • Relevant offers and promotions
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Make walk-ins a breeze

Let guests view the number of people ahead of them and the estimated wait time before adding themselves to the waitlist.

*Tips payout feature is available only in US

14%

reduction in guest attrition through in-store kiosks.

53%

of guests say wait times is their biggest frustration when visiting a salon.

“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”

Brendon Mann

Director, Epic Hair Designs

“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”

Brendon Mann

Director, Epic Hair Designs

“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”

Brendon Mann

Director, Epic Hair Designs

“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”

Brendon Mann

Director, Epic Hair Designs

“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”

Brendon Mann

Director, Epic Hair Designs

“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”

Brendon Mann

Director, Epic Hair Designs

"Boardroom is growing. Meeting inevitable growth challenges in today’s world means an advanced technological solution capable of simplifying the complex. Zenoti does just that. It’s designed for enterprise-level salons like ours, so we know we’ve found the technology partner we need as we continue to grow."

Bruce Schultz

CEO, Boardroom Styling Lounge

"So we chose to go with Zenoti because of the features that it has. The elevated guest experience that I find that our clients are loving is the ability with the mobile app to book appointments online 24/7. It was wonderful with Zenoti being able to get a branded Katrina's Skinworks app. The fact that it's completely integrated with the system has just made my life and the life of our clients so much easier."

Katrina Gilligan

Owner, Katrinas Skin Works

"Opening a new business can be scary but the support of the Zenoti team has been significant in launching our med spa. Online instant support assists with any immediate inquiries I may have along with [a dedicated] Senior Customer Success Manager meeting with me to discuss any features or additional questions I may have, which ensures the workflow our our office remains consistent and steady."

Ashley Bajorek

Owner, Élan Med Spa

"This is a really convenient booking platform. It's equipped with so many features. The 24 hour support team is so helpful and always provides some type of solution/answer to help guide me in understanding how to get the most out of Zenoti and help our business grow."

Lyndsey Ancheta

Owner, Cinta Aveda Institute

"ezConnect relieved the technological burden by integrating a patchwork of systems that we had put together. It enabled our team members to engage with our patients more proactively and communicate with them in real-time, increasing the connection rate, guest satisfaction, and show rates."

James Raysbrook

COO, Sono Bello

"ezPulse has given us the ability to see how our teams are performing in live time and to compare to previous periods of time. Having the information right at our fingertips rather than running reports has allowed us to make decisions quickly and therefore has improved our business. It’s how an integral part of our team monitoring and performance- staff love it too! The app is continually being improved upon our feedback so it’s only getting better!"

Teresa Malik

Director, Lovoir Beauty

"Seeing those additional overnight bookings is huge for us. It's being able to cast a wider net for our clients and fill that schedule as quickly as possible.If you want to be more present and up your customer service, SmartBot's a great way to do it."

Bridget Adamson

Training & Development Manager, Shobha Salon

"We love ezConnect’s robust texting capability and access to guests’ full conversation history. It’s beenvery valuable in managing cancellations and no-shows, and the automated responses outside of business hours have been a great touch point for our guests."

Nicole Acosta

Technology Specialist, VIO Med Spa

Frequently Asked Questions

Can I customize Zenoti Kiosk for my salon or spa business?

Yes, you can customize your kiosk to showcase your unique brand identity through an easy setup process. Furthermore, Zenoti Go, our customer-facing app, offers comprehensive customization options and can be used both as an app and in a kiosk.

How does a kiosk help elevate the guest experience?

A self check-in kiosk provides a modern, convenient guest experience by allowing guests to skip the front desk and check themselves in. Staff receives a notification as soon as a guest checks in, so they can fully focus on each guest without having to go via the front desk. A kiosk placed strategically in close proximity to the front desk can help it gain traction with guests.

How does a kiosk manage guest flow?

A salon or spa kiosk manages the guest flow by supporting a line-free experience. When a guest walks in, they immediately see the kiosk, which encourages them to check themselves in. Often placed either at the front desk or near to the front desk, a kiosk means guests can avoid standing in line or waiting for front desk staff. Once check-in is completed, the guest is guided to their assigned provider. After the service, guests can check out and pay via the kiosk. All can be accomplished without any external help.

What is salon kiosk management?

A salon kiosk essentially puts your salon or spa in the hands of your guests. Within your salon premises, a kiosk works to offer seamless guest experience from the time the guest arrives to the time they leave. Additionally, a kiosk provides an easy way to collect guest feedback and ratings.