Introducing the AI Workforce

AI at work.

Your team can't be everywhere. Your AI can. Meet Zenoti's AI Workforce — it answers every call, chases every lead, fills every empty slot, and delivers real revenue growth.

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Trusted by 30,000+ businesses across 50+ countries

AI Workforce

The workforce that never sleeps.

Nine AI agents — each built for a specific revenue leak in your business. From the first missed call to the last disputed charge, your AI workforce handles it.

New agents shipping every quarter

Attract & Convert

Get Found. Get Leads. Get Booked.

AI Digital Marketer

AI agents that audit, optimize, and grow your online presence — automatically.

At-risk clients

Jessica R.62 days

High

Emily T.45 days

Med

Sophia P.81 days

High

Open42.8%

Rev$4.2K

Jessica, we'd love to see you again

Something special, just for you

Book Now →

We've put together something special — enjoy 20% off your next visit.

~$12KRevenue recovered per month

~4 new patients/month based on avg LTV of $3,000 per patient

Learn more →

AI Lead Manager

Captures every lead across 10+ channels. Qualifies, scores, and auto-nurtures until they book.

New lead captured

Google Ads — Botox

Auto-reply sent

SMS + email combo

Call with AI Agent completed

Booked for Thu 2pm

Lead status updated

Contacted→Won

Funnel

2x conv.

2xLead-to-booking conversion

Instant response before they scroll to your competitor

Learn more →

AI Receptionist

Answers every call instantly — peak hours, after hours, holidays. Books, reschedules, and upsells.

Incoming Call Live

Jessica Rivera · Returning client

Last visit

Mar 12

Preference

Hydrafacial

LTV

$2,400

Booked — Hydrafacial

Thu, Apr 10 @ 2:00 PM·Dr. Patel

Call summary

"Client requested Hydrafacial with Dr. Patel. Prefers afternoon slots. Mentioned sensitivity on forehead area."

~$11KRecovered per month

1 in 3 missed calls converted to bookings

Learn more →

Deliver & Delight

Elevate Every Visit.

AI Concierge

Shows what slipped through — missed consults, dropped bookings, and the revenue behind each one.

Missed consult — CoolSculpting

Client showed interest but wasn't offered consult

Missed this week

Upsells not offered

Dropped bookings

Gift cards not suggested

~$9.6K potential revenue lost

~$8KRecovered per month

~5% same-store revenue lift

Learn more →

AI Treatment Visualizer

See the result before the treatment. Patients who visualize their outcome buy bigger packages.

Before

After

AcneWrinklesPigmentRosacea

Visualize

~$4KRevenue recovered per month

2-3 more consults converted per week

Learn more →

AI Photo Manager

AI-powered photo search that surfaces the right proof, for the right patient, in seconds.

"Botox crow's feet, female, 40s"

24 results in 0.3sShow in consult →

93%Say photos close consults

60% of patients research results before treatment

Learn more →

Retain & Grow

Protect Revenue. Scale Smarter.

AI Scribe

Auto-generates treatment notes from visit conversations. No copy-paste needed.

Visit transcript

"The Botox around my eyes is wearing off..."

"I see it's been 4 months. Let's do crow's feet today."

"Can we also do my forehead?"

Recording...

Treatment notes

Auto-filling

Treatment

Botox — Crow's feet + Forehead

Units

24 units (12 + 12)

Notes

Fading after 4 months. Repeat requested.

60 min saved today

$24KRecovered per provider/month

60 minutes saved per provider/day

Learn more →

AI Dispute Manager

Every chargeback fought. Every deadline met. Zero staff time.

Dispute #4892Won

$340.00 · Visa ****7291

Cover letterCreated with AI ✦

Edit manually

The disputed transaction corresponds to a legitimate monthly membership charge for the customer's access to our fitness facilities. At the time of enrollment, the customer signed a legally binding membership agreement and explicitly accepted our Terms and Conditions...

Win rate

94%

Fought

100%

Recovered

$12.4K

+10%Higher win rate vs. manual

100% of chargebacks contested

Learn more →

AI Business Advisor

Spots blind spots before they cost you — utilization drops, retention slips, margin bleeds.

How are the collections for the last 6 months vs. same time last year?

Collections: Current vs. Previous Year

$120k$100k$80k

JulAugSepOctNovDec

Current year

Previous year

Peak collections in Nov — $119.7K, driven by pre-holiday demand.

Real-timeKPI alerts & action plans

Real-time metrics watching across every location

Learn more →

Zenoti OS

Built from the ground up for growth.

Most software gives you tools. Zenoti OS gives you intelligence — trained on data from 30,000+ beauty, wellness, and fitness businesses. One platform where every workflow, every insight, and every AI agent shares the same brain.

Everything is Data

Appointments & History. Every phone call. Ratings and reviews. Website interactions. Aggregated over 30K businesses.

Data Becomes Intelligence

Core ML models for slot prediction & customer insights.

Intelligence Drives Actions

End-to-end workflows that cover every single operation for every stakeholder.

Actions Scale with Automation

AI agents to execute the workflows precisely and relentlessly.

Predictive AI Agents

Let AI tell you what to do next week. Today.

These aren't reactive tools — they're predictive AI agents that analyze patterns across 30,000+ businesses to see what's coming and act before it costs you.

Sarah Mitchell

High risk

Retention risk82%

Last visit: 58 days ago·LTV: $3,200

Win-back campaign triggered

Personalized email + SMS with 20% off sent automatically

AI Retention Manager

Predicts churn. Triggers win-back campaigns automatically — before the patient is gone for good.

Weekly staff scheduleAI optimized

Mon

4/4

Tue

3/5

Wed

3/5

Thu

4/4

Fri

5/5

Sat

6/6

Tue & Wed understaffed — 2 shifts auto-filled

Optimal

Understaffed

AI Employee Scheduler

Matches staff to demand. No more overstaffed Tuesdays or understaffed Saturdays.

ProductQtyStatus

Botox (50u)12In stock

Hyaluronic Filler3Low

Vitamin C Serum2Low

Numbing Cream8In stock

Based on next week's bookings, you'll need 15 more Botox units by Thursday.

AI Inventory Manager

Forecasts usage, automates reorders. Never run out mid-week.

And there's more

Built-in AI features, everywhere it matters.

Zeenie

How do I freeze a membership?

Open the Guest History page → Memberships tab. Click the membership name, then Freeze. Set the freeze date, unfreeze option, and freeze type, then save.

help.zenoti.com

Zeenie (AI Assistant)

Instant answers, right inside your workflow. No searching. No waiting.

Maya Rivera

Midtown East · 3 Apr, 2025

Absolutely loved my experience! The team was so welcoming and the results were incredible. My stylist really listened to what I wanted and nailed it.

Response generated by AI

Edit

Thank you so much, Maya! We're thrilled you had such a wonderful experience. Your stylist will love hearing this — we'll see you next time!

AI Powered Responses

Smarter replies across reviews, emails, and marketing — fast, consistent, on-brand.

9:41

SmartBot

Online

Hi! Any openings for a haircut this Saturday?

Yes! 10 AM, 1:30 PM, or 3 PM with Sarah. Want me to book?

1:30 works! Book it.

Done! Sat 1:30 PM with Sarah. Confirmation on its way!

SmartBot

Chats like your best front-desk agent. Answers questions, books appointments, handles FAQs.

Inbound call · Ester Padmore2:34

Appointment

Full body massage

Hailey · South Grand · $100

Ester, We're looking forward to seeing you for your 10:00 am appt on 7th Dec, 2024. ZenZee Spa – (888) 888-8888

Appointment confirmation · 9:29 am

Referral received

Sarah Clark referred by Ester Padmore

9:40 am

Ester Padmore

South Grand · English

LeadHigh spenderMember+ 3

Notes

Prefers Redken Shades EQ 06NB — Brandy. Wants warm tones only, no ash.

Upcoming appointment

7th Dec at 10:00 am

Women's hair cut w/ Hailey

Full color w/ Hailey

Center: South GrandAmount: $150

AI Guest Summaries

Know every guest before you speak. History, preferences, spend, and key flags — instantly.

Inbound call with Rachel

5 Apr, 2025

2:15 pm

Sarah

AI Call Summaries

Key takeaways from calls and conversations — in seconds, not minutes.

AI-Generated review summary

Positives

Customers love the keratin treatments, stylists like Lorida and Jenny, and the personalized salon experience.

Areas to improve

Some guests mention inconsistent service quality and long wait times during busy hours.

What they're saying

Keratin treatmentexcellent resultsHair expertisequality hairstylingCustomer satisfactiongreat blowouthair healthquality hairstylingpersonalized experiencelong wait timesexcellent resultsCustomer satisfactionprofessional staffquality hairstyling

AI Review Summaries

One simple view of brand sentiment across all review platforms.

Detailed analysis of calls with negative sentiment

Guest

Agent

Lauren Mitchell

May 25, 2:45 pm

3/10

Alice

4m 12s

Customer called regarding a billing issue. Despite attempts to troubleshoot, customer remained dissatisfied due to delay in resolution.

David Chen

May 25, 11:20 am

2/10

Craig

6m 05s

Billing error. Agent struggled to explain clearly, leading to customer frustration and escalation request.

Megan Torres

May 25, 10:15 am

4/10

Alice

3m 48s

Membership issue. Agent lacked product knowledge, customer expressed dissatisfaction with service received.

A few more calls with Negative sentiment. View all calls

Customer Sentiment

AI detects tone and sentiment on every call, so you know what needs attention.

Missed opportunities

Missed opportunities to book a service during a call

1,900

Total calls

360

Missed opp.

$10,680

Lost revenue

Hair cut

$2,16072 calls

Facials

$1,98066 calls

Massage

$1,80060 calls

Hair coloring

$1,62054 calls

Nails

$1,44048 calls

Others

$3,120108 calls

Missed Revenue Identification

See missed services and upsells — and how to recover them.

Carl Lewis

90 of 105 calls analyzed

5.6

55% Positive

17% Neutral

28% Negative

Shows potential but needs improvement in handling complex queries.

Details

Resolves customer issues in a helpful manner.

Could benefit from personalized interactions.

Expand product and service knowledge.

Explore additional upselling techniques.

Coaching Insights

Personalized coaching for every employee, based on real conversations.

Why Zenoti

The AI Workforce Difference

Zero ramp-up time

Agents are ready to work the moment you turn them on — because they already know your business.

Embedded in your workflows

Agents live inside Zenoti — not as add-ons or integrations. They act on booking gaps, lead timelines, and chargebacks in real time.

Measurable revenue impact

Every AI agent shows you the revenue it generates — from recovered no-shows to upsells and rebookings. No black boxes, just clear ROI you can track.

Purpose-built for beauty & wellness

Not generic AI repurposed for your industry. Every agent is trained on the workflows, language, and patterns specific to salons, spas, and medspas.

Enterprise-grade security and data privacy built into every AI agent.

SOC 2 TYPE IIHIPAAPCI DSSGDPRISO 27001CCPA

Real results from real businesses.

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Frequently Asked Questions

Everything you need to know about the AI Workforce.

Can't find the answer you're looking for? Reach out to our team.

The AI Workforce is a suite of nine purpose-built AI agents that work natively inside Zenoti to handle specific revenue-critical tasks — from answering calls and booking appointments to chasing chargebacks and predicting churn. Each agent is trained on patterns from 30,000+ beauty and wellness businesses.

Put your AI workforce
to work today.

See how AI agents can transform your business. Book a personalized demo.

Book a Demo

Momentum Leader

Spring 2026

Best Relationship

Spring 2026

Users Love Us

Milestone

User Reviews

GetApp

4.4 / 5

Software Advice

User Reviews

AI at work.

Trusted by 30,000+ businesses across 50+ countries

The workforce that never sleeps.

Get Found. Get Leads. Get Booked.

AI Digital Marketer

AI Lead Manager

AI Receptionist

Elevate Every Visit.

AI Concierge

AI Treatment Visualizer

AI Photo Manager

Protect Revenue. Scale Smarter.

AI Scribe

AI Dispute Manager

AI Business Advisor

Built from the ground up for growth.

Everything is Data

Data Becomes Intelligence

Intelligence Drives Actions

Actions Scale with Automation

Let AI tell you what to do next week. Today.

AI Retention Manager

AI Employee Scheduler

AI Inventory Manager

Built-in AI features, everywhere it matters.

Zeenie (AI Assistant)

AI Powered Responses

SmartBot

AI Guest Summaries

AI Call Summaries

AI Review Summaries

Customer Sentiment

Missed Revenue Identification

Coaching Insights

The AI Workforce Difference

Zero ramp-up time

Embedded in your workflows

Measurable revenue impact

Purpose-built for beauty & wellness

Real results from real businesses.

Everything you need to know about the AI Workforce.

Put your AI workforceto work today.

Put your AI workforce
to work today.