AI Workforce
AI Dispute Manager
Protect your revenue from chargebacks with AI.
Every missed dispute is lost revenue. AI Dispute Manager fights back automatically, with complete evidence packages and on-time submissions, so you recover what’s rightfully yours.
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Meet AI Dispute Manager
Win 2X more disputes. Recover more revenue.
An always-on AI agent that responds without fail and builds tailored evidence packages that give every chargeback the strongest defense.
Detect
Catch every chargeback the moment it arrives
AI Dispute Manager monitors and flags new disputes instantly, so nothing slips past your team. Features:
- Real-time chargeback alerts — Get notified the moment a dispute is filed
- One unified dispute view — See every open, under-review, lost, and won dispute in a single view with full transaction context
New Alert
Chargeback — $245.00
Visa ••4821 · Mar 28
Deadline: 14 days
Dispute Overview
Win Rate
$4,320 recovered
Build
AI builds the strongest evidence for every dispute
Analyzes each dispute, pulls the right records, and builds a complete, tailored evidence package to strengthen your cases.
- Contextual evidence assembly — AI identifies and assembles the right evidence including receipts, guest profiles, service history
- AI-generated cover letters — Every submission includes a custom cover letter that directly addresses the specific claim
Evidence Assembly
7 of 9 pieces missing
AI Cover Letter
“The cardholder received a HydraFacial treatment on March 28 and signed consent prior to service...”
Submit
Never miss a deadline again
AI submits your evidence package automatically, well before the deadline, so you never lose a dispute due to late or missed submissions.
- Full control when you want it — Let AI handle everything, or set a review window for your team before submission.
- Every deadline tracked automatically — AI monitors response windows and submits before the cutoff.
On-time Submissions
100%
↑ 0 deadlines missed23 disputes auto-submitted this month
Optimize
Understand your dispute performance
Get clear visibility into your win rates, dispute trends, and recovery performance.
- Dispute performance dashboard — Track win rates, active cases, resolution timelines, and recovered revenue in one place.
- Intelligent evidence gap detection — AI flags missing documents before submission so you can strengthen your case. (Coming soon)
85%
↑ 12%
8
3 new
6.2d
↓ 2.1d
$18.4k
this month
Dispute Outcomes
Evidence Gaps
3 flaggedSigned consent form
#4821
Refund policy ack.
#4819
Photo evidence
#4823
Why AI Dispute Manager
Win more disputes without the manual work.
AI Dispute Manager handles the entire dispute process so your team does not have to.
Recover revenue you are currently writing off.
AI builds tailored evidence for every case, so you win more disputes and recover revenue that would otherwise be lost.
Never lose money to missed deadlines.
Missed deadlines and incomplete evidence are the most common reasons disputes are lost. AI removes these operational gaps entirely.
Save hours of manual work.
When AI handles evidence gathering, cover letters, and submissions, your staff can focus on running the business instead of fighting paperwork.
See exactly where you're losing money.
Track every chargeback in one place. See win rates across centers, types, and time periods to spot patterns and fix revenue leakage.
Real results from real businesses
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FAQ
Frequently asked questions
Everything you need to know about AI Dispute Manager.
It is an AI agent that builds and submits evidence packages on your behalf. It analyzes the chargeback reason code, pulls the most relevant transaction records and supporting documents, generates a tailored cover letter, and submits the complete package before the deadline.
Stop the leaks.
Start the growth.
See how Zenoti can transform your business, book a personalized demo today.
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Spring 2026
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