AI Dispute Manager

Protect your revenue from chargebacks with AI.

Every missed dispute is lost revenue. AI Dispute Manager fights back automatically, with complete evidence packages and on-time submissions, so you recover what's yours.

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See the AI Agent in action

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Meet AI Dispute Manager

Win 2X more disputes. Recover more revenue.

An always-on AI agent that responds without fail and builds tailored evidence packages that give every chargeback the strongest defense.

Detect

AI Dispute Manager monitors and flags new disputes instantly, so nothing slips past your team.

  • Real-time chargeback alertsGet notified the moment a dispute is filed so you never miss a deadline.
  • One unified dispute viewSee every open, under-review, lost, and won case in a single view with full transaction context.
Lead Management Dashboard
All channels · Live

Lead Sources

WebsiteFacebookInstagramPhoneSMS

New lead from Facebook

Just now

Missed call → captured

2m ago

Form submitted

5m ago

Build

AI analyzes each dispute, pulls the right records, and builds a complete, tailored evidence package to strengthen your case.

  • Contextual evidence assemblyAI identifies and assembles the right evidence including receipts, guest profiles, service history.
  • AI-generated cover lettersEvery submission includes a custom cover letter that directly addresses the specific claim.
Lead Scoring
Hot Lead

AI Lead Score

82/100

High intent · Ready to book

Routed to

JM

Emily Johnson

Jessica M. · High intent

RK

Michael Smith

Raj K. · Medium intent

SP

David Wilson

Sara P. · Nurturing

Submit

AI submits your evidence package automatically, well before the deadline, so you never lose a dispute due to late or missed submissions.

  • Full control when you want itLet AI handle everything, or set a review window for your team before submission.
  • Every deadline tracked automaticallyAI monitors response windows and submits before the cutoff.
Live activity feed
Activity Timeline

Optimize

Get clear visibility into your win rates, dispute trends, and recovery performance.

  • Dispute performance dashboardTrack win rates, active cases, resolution timelines, and recovered revenue in one place.
  • Intelligent evidence gap detectionAI flags missing documents before submission so you can strengthen your case. (Coming soon)
Real-time analytics
Funnel
Sources
Total leads 1,248New leads 145Conversion 42.3%Revenue $24,780Drop risk 28
Leaderboard

Why AI Dispute Manager

Win more disputes without the manual work.

AI Dispute Manager handles the entire dispute process so your team does not have to.

Recover revenue you are currently writing off.

AI builds tailored evidence for every case, so you win more disputes and recover revenue that would otherwise be lost.

CHARGEBACK$840Reason: Service not renderedUnder reviewDeadline · 7 days remainingAI buildsDISPUTE WON$840RecoveredFull refund reversedmore disputeswon with AI

Never lose money to missed deadlines.

Missed deadlines and incomplete evidence are the most common reasons disputes are lost. AI removes these operational gaps entirely.

Response windowCase #10426d leftCase #10393d leftCase #10351d leftCase #10404 days earlyCase #10382 days earlyCase #10361 day early

Save hours of manual work.

When AI handles evidence gathering, cover letters, and submissions, your staff can focus on running the business instead of fighting paperwork.

MANUAL12+ hrs / disputeAIAutomatesAI AUTOMATEDEvidence package assembledCover letter generatedTransaction records pulledSubmitted on time~2 min with AI

See exactly where you're losing money.

Track every chargeback in one place. See win rates across centers, types, and time periods to spot patterns and fix revenue leakage.

68%Win RateWon214Lost72Pending26BY DISPUTE TYPEService not rendered89%Unauthorised charge78%Duplicate transaction76%Quality dispute58%Subscription cancel47%

Real results from real businesses

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FAQ

Frequently asked questions

Everything you need to know about AI Dispute Manager.

AI Dispute Manager is an AI agent that builds and submits evidence packages on your behalf. It analyzes the chargeback reason code, pulls the most relevant transaction records, and builds a tailored response to give every dispute the strongest possible defense.

Stop the leaks.
Start the growth.

See how Zenoti can transform your business, book a personalized demo today.

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