Elevate Fitness: How Zenoti replaced six platforms and lifted membership revenue

Before we went to Zenoti, think we had six different platforms trying to run our business, and it wasn't running very effectively or as efficiently as it should to really drive our business. So we've constantly been looking for a product that would be one solution and we found Zenoti.

We were collecting more on our membership from our members and memberships than we were with our other platform. We're starting to drive more revenue through programs. We have a lot of programs. So some of the things we're accidentally coming across that'll help drive our programs and the other things we're just really actively pursuing and Trying to implement. It's really we're at really a stage where we're trying to implement Zenodi to its fullest.

And the impact is going to be incredible. A lot of times we have failed payments. Well now with Zenoti, We can, as soon as the failed payment goes through, The member receives a text and email with a payment link to catch up the payment. And that wasn't, you know, before it was the staff calling or emailing and Those kinds of things. So it's made it, it's just been amazing.

We just launched Hyperconnect two weeks ago, and that is a complete game changer for our business.

We can Now we can listen to the calls.

We understand what's going on. We can coach our team.

And just really be able to develop and understand.

And With HyperConnect, Troy allowed us to understand what the customer service team, What kind of phone calls are we getting?

And so with the SmartBot, we're gonna be able to answer all those questions and take it away from the customer service team so they can concentrate on customer service.

I'm driving those scores up, getting more reviews because we understand that that's what's going to drive our business, especially for online sales. And the other component we're going to launch right away is the referral program and rewards program. So those are two really strong powerful programs that over the next month I think will make a dramatic difference in our business. Whenever you can automate something, and make sure it happens every single day, all day long.

That's what's gonna make the biggest difference with Zenuity to our business.

It's gonna it's gonna change your business.

I think that one of the things I've been most Impressed with with Zenoti.

And Daraj, when I first met met with him, he's he said that, if it's good for the business, you have an idea that's good for the business and we think it will benefit other businesses, we'll definitely do it. And I'm so impressed with the culture that Zenoti has to really I mean, you talk to anybody and, Oh, yeah, Yeah. We can do that. And if it makes sense, guys are doing it.