AI Receptionist
Never Miss A Call Again
Zenoti’s AI Receptionist is your always-on, AI-powered call answering service. It handles every guest call—booking appointments, answering questions, rescheduling visits, and more—so your team can stay focused on in-center experiences.
Your Phone Is Costing You Money
Missed calls are missed revenue. Front desks can only handle so much, especially during peak hours or after hours. Most AI tools stop at basic routing or voicemail. Guests want real answers, fast.
We’ve fixed all of these problems.
Answers Instantly
Answers instantly with a warm, brand-aligned greeting
Handles Appointments Live
Handles appointments live—booking, rescheduling, and cancellations based on real-time availability
Follows Exact Business Rules
Follows your exact business rules around memberships, provider preferences, policies, and pricing
Knows Each Guest
Knows each guest by name and uses their visit history, loyalty status, and service preferences to personalize every conversation
Transfers Calls When Needed
Transfers calls when needed without losing context, so your team always picks up right where the AI left off
Build instant trust with branded calls
Every call your guests receive shows your business name and logo — no more “unknown numbers.”
How The AI Receptionist Works
01. Calls Answered INSTANTLY
02. Guest Identified Automatically
03. Guests recognize you right away
04. Handles Appointments Live
05. Follows Your Exact Business Rules
06. Transfers Calls When Needed
07. Personalized Call and Follow Up
Say Goodbye to Missed Calls. Say hello to Revenue
- Prevent revenue loss from missed or abandoned calls
- Always upsells the right add-ons
- Delight guests with fast, informed, personalized service
- Ensure your phone is always answered—even during busy hours, holidays, or off-hours
- Increase rebooking and guest satisfaction through always-on availability
- Improve business outcomes with branded calling
Deeply Integrated. Incredibly Human.
“We’re excited about the AI Receptionist potential to streamline guest interactions and reduce front desk workload. It’s a great addition to HyperConnect, which our teams already love using. Testing it gives us a chance to explore how automation can improve booking efficiency and elevate the client experience.”
Macee Martinez
Operations Systems Specialist, Skin Laundry
“I am really excited about AI receptionist. We all know that, like, many of our clients still prefer calling and speaking to somebody to look up, rebook, cancel, modify appointments, or answer questions It just takes so much grunt work off of our plate and still allows us to be on top of those things.”
Sina Zere
Owner and CEO, Buff Wax Spot
This is what frictionless booking sounds like
Hear AI Receptionist in action answering calls, booking appointments, and personalizing every interaction.
Booking a Repeat Guest
AI Receptionist recalls past services, confirms preferences, and seals the booking.
Rescheduling Smoothly
Checks provider availability and handles changes in seconds.
Recommending Services
Suggests the right treatments when guests aren’t sure what they want.
Knows When to Hand Off
FAQ
What exactly does the AI Receptionist do on a call?
It answers guest calls, manages bookings, reschedules, and answers questions in real time—with your brand voice.
Does it use my existing business number?
Yes. No changes needed. Guests call as they always have.
Can it speak different languages?
Yes. Multilingual support is built in.
What happens if the AI can’t help?
It automatically transfers the call to your staff with all relevant context.
Does it require setup?
Zenoti configures it for you—applying your rules, tone, and services.
Integration
Seamless Integrations & Enhanced Compatibility
AI Receptionist is built directly into Zenoti. It works seamlessly with your guest records, appointment book, membership settings, POS, and communication tools. No third-party tools. No extra setup. Just turn it on and start converting more calls.
