Zenoti

Medspa software that doesn't just run your business — it grows your revenue with AI.

From missed calls to incomplete bookings to hours lost in charting — Zenoti's AI finds every revenue leak and closes it. Automatically.

  • 15–20% more revenue per provider
  • 2–3 hrs saved daily per provider
  • 1 in 3 missed calls recovered

Where your medspa leaks revenue every day.

Most owners know they're busy. Few see where the money goes.

2–3 hrs

2–3 hrs

lost daily per provider to charting — that's 4–6 missed appointments

30–35%

30–35%

of calls go unanswered — new patients calling about Botox don't wait

15 min

15 min

wasted per prescription — leaving the room, switching systems, re-entering patient data

~50%

~50%

of online bookings incomplete — with zero automated follow-up

How Zenoti Fixes It

7 ways Zenoti plugs the leaks.

Purpose-built for aesthetic medicine. Fully integrated. No bolt-ons.

AI Scribe

Turn charting time into treatment time.

  • AI generates complete treatment notes during every injectable appointment — automatically
  • Works in the background while providers focus on patients, not paperwork
  • Frees up 2–3 hours per provider per day — that's 4–6 more appointments
  • Notes are structured, compliant, and stored directly in the patient record

+20–30 appointments per provider per week

AI Front Desk

Never lose a patient to a missed call.

  • AI answers when nobody picks up — books, reschedules, and follows up via text
  • Works after hours, weekends, and holidays — sounds human, acts fast
  • Answers FAQs about pricing, services, and availability instantly
  • Every missed call becomes a second chance at a booking

1 in 3 missed calls converts to a booking

Call Intelligence

Your front desk answers the phone. But are they converting callers into patients?

  • AI analyzes every answered call — tone, script adherence, upsell opportunities, and booking outcomes
  • See which calls convert and which ones lose the patient — and exactly where it breaks down
  • Surface patterns: Are callers asking about pricing and hanging up? Are staff missing rebooking prompts?
  • Get actionable call summaries without listening to hours of recordings

Know exactly what's happening on every call — not just the ones you miss

AI Coaching

Your Tuesday receptionist converts 72% of calls. Your Saturday one? 48%. Now you'll know why — and fix it.

  • AI scores each call on empathy, upsell execution, objection handling, and booking conversion
  • Personalized coaching tips delivered to each staff member — no manager review needed
  • Track improvement over time with coaching dashboards by team member and location
  • Standardize service quality across every front desk, every location

15–25% improvement in call-to-booking conversion within 90 days

Incomplete Booking Recovery

Nearly 50% of online bookings never complete. Zenoti brings them back.

  • Detects when a patient starts a booking but doesn't finish
  • Triggers automated follow-up via text or email with a direct link to complete
  • Works 24/7 — no staff involvement, no leads lost to checkout drop-off
  • Recovers revenue from every incomplete booking automatically

Automated recovery — 24/7, no manual follow-up needed

PhotoManager

Before/after photos — organized, compliant, useful.

  • Capture clinical photos directly inside the patient record
  • Auto-linked to treatments — no more photos scattered across phones and iPads
  • HIPAA-compliant storage and sharing, built for medspa workflows
  • Use in consultations to drive treatment upgrades and package conversions

Practices using before/after photos in consults see 20–30% higher treatment acceptance

AI Dispute Manager

Chargebacks and payment disputes handled automatically — before they cost you.

  • AI detects and flags disputes in real time — no more surprises on your statement
  • Auto-generates evidence packages from appointment records, consent forms, and payment history
  • Submits responses within processor deadlines — no manual chasing
  • Tracks win rates and dispute patterns across locations to prevent repeat issues

Up to 70% dispute win rate · Hours saved per dispute vs. manual handling

Why fast-growing medspas choose Zenoti.

Competitors
Zenoti
AI-powered charting for injectables & aesthetics
yes
partial
Missed call recovery & AI receptionist
yes
no
Incomplete booking recovery (automated)
yes
no
Before/after photo management (HIPAA-compliant)
yes
no
ePrescribe from within the patient chart
yes
no
Online booking with deposits & packages
yes
no
Memberships, loyalty & BNPL built in
yes
no
Automated marketing from treatment history
yes
no
Multi-location management from one platform
yes
no

Practices like yours are already seeing results.

Trusted by Growth-Focused Medspas

Dr. Hannah Vu

"We've added meaningful revenue per provider without hiring — campaigns fill slow days automatically and patients keep coming back."

Dr. Hannah Vu

Managing Director, SkinZone Laser & Cosmetic Surgery

Rated by Real Users

The #1 rated medical spa software on G2 — by the practices using it.

Zenoti is ranked as a Leader in the G2 Grid® for Medical Spa Software, rated highest in both satisfaction and market presence by verified medspa practitioners.


★G2 Leader — Medical Spa Software

★Highest Satisfaction Score

★Winter 2026

Built for every stage of medspa growth.

Growth

Starter

Medspas focused on outcomes, compliance, and maximizing every clinical appointment.

Custom pricing · Based on locations & providers

Get Pricing

Includes

  • HIPAA-Compliant EMR
  • Branded Online Booking (Web, Social, Google)
  • Automated Waitlists
  • Two-Way Texting with Reminders
  • Memberships & Loyalty Programs
  • Automated Marketing
  • Zeenie AI Copilot
  • 400+ Reports & Dashboards
  • Inventory Management
  • Integrated Payments (PCI Compliant)
  • 24/7 Live Support

Ideal for:

Medspas focused on outcomes, compliance, and maximizing every clinical appointment. * Pricing based on number of locations, providers and voice and data consumption.

Hypergrowth

Scale

Medspas ready to eliminate manual work and expand capacity with AI agents.

Custom pricing · Based on locations & providers

Get Pricing

Everything in Growth, plus:

  • e-Prescribe (EPCS & non-EPCS)
  • Advanced Photo Manager & AI Scribe
  • AI Voice Receptionist
  • AI Reputation Manager & Text Bot
  • Zoom Virtual Consult Integration
  • Integrated Payroll + Auto Tip Payouts
  • Customer Mobile App (iOS & Android)
  • Custom Integrations & API Access

Ideal for:

Medspas ready to eliminate manual coordination and expand capacity with AI agents. * Pricing based on number of locations, providers and voice and data consumption.

Complete

Enterprise

Medspa chains managing complex compliance, franchise, and multi-location operations.

Custom pricing · Tailored to enterprise needs

Get Pricing

Everything in Hypergrowth, plus:

  • Comprehensive Franchise Support
  • Cross-Center Redemption & Auto Settlement
  • Global Rewards & Loyalty Management
  • Multi-location Inventory Pooling
  • Enterprise Permissions & Custom Roles
  • Dedicated Customer Success Manager
  • SLA-Backed Priority Support
  • Advanced Security & Compliance

Ideal for:

Growing medspa chains looking to manage and scale complex business requirements, regulatory compliance, and enterprise complexity. * Pricing tailored to the unique requirements of each enterprise.

Find out how much revenue capacity you're leaving on the table.

In 20 minutes, a Zenoti medspa specialist will map your specific revenue leaks and show you what AI can recover — with your numbers, not hypotheticals.

  • See your charting time → revenue loss
  • See your missed call → patient loss
  • Get a personalized recovery projection
  • No pressure, no commitment