Business Operations


Recent in Business Operations

Best spa and salon POS system in 2026: 6 platforms reviewed and ranked
11 min read

Best spa and salon POS system in 2026: 6 platforms reviewed and ranked

What is the best POS system for spa and salon brands looking to thrive in 2026? Explore the key features to look for when deciding what’s right for you.

Cheryl ColeCheryl Cole

Salon owner on her laptop
Salon6 min read

Salon benchmarks, explained by an award-winning salon coach

Is that good? Anthony Whittaker explores what industry benchmarks reveal about salon performance and where the biggest opportunities lie.

Cheryl ColeCheryl Cole

What we're watching at Innergize 2026: The themes reshaping beauty and wellness
Beauty and Wellness8 min read

What we're watching at Innergize 2026: The themes reshaping beauty and wellness

Beauty and wellness has hit an inflection point. See why Innergize has become the industry's must-attend event for operators serious about growth.

Cheryl ColeCheryl Cole

Aesthetic clinic compliance in the UK and Ireland: A complete guide
Medspa9 min read

Aesthetic clinic compliance in the UK and Ireland: A complete guide

A complete 2026 guide to aesthetic clinic compliance across England, Scotland, Wales, Northern Ireland & Ireland. Regulators, VAT rules, and Scotland's 2027 deadline.

Jacob BlackJacob Black

buy-now-pay-later-salons
Salon8 min read

Buy now pay later for salons: how it works, what it costs, and whether it's worth it

Should your salon offer BNPL? How it works, what processing fees cost, which providers to use, and whether the revenue lift justifies the fees. Honest 2026 guide.

Cheryl ColeCheryl Cole

salon-gift-card-best-practices
Salon12 min read

Salon gift cards: how to set up, sell, and promote a gift card program that generates revenue year-round

Everything you need to run a profitable salon gift card program — setup, promotions, email templates, tax rules, and how Zenoti automates it. Data-backed 2026 guide.

Cheryl ColeCheryl Cole

salon-upselling-strategies
Salon12 min read

How to sell retail and upsell salon services: strategies that grow average ticket in 2026

Practical salon upselling strategies that grow average ticket — service add-ons, retail sales tips, upselling scripts, and how to automate it. Data from 30,000+ salons.

Cheryl ColeCheryl Cole

Turning salon guest data into bookings — automated SMS and email campaigns from the client record | Zenoti
Salon14 min read

How to turn salon guest data into bookings: the four-campaign playbook

Your salon collects more client data than most businesses ever use. Here’s the four-campaign framework — re-engagement, personalised recommendations, birthday automations, and lapsed client win-back — that turns visit history into revenue.

Cheryl ColeCheryl Cole

Tattoo shop management software — a confident tattoo artist at work in the studio | Zenoti
Salon9 min read

Tattoo shop management software: what studios actually need and how to choose

What tattoo shop software must handle — deposits, digital consent, artist splits, and scheduling — and how to choose between tattoo-specific tools and platforms.

Cheryl ColeCheryl Cole

Salon management software — a professional hairdresser at work in a modern salon | Zenoti
Salon14 min read

Salon management software: what it is, what to look for, and how to choose

What salon management software does, which features to look for, and how to choose the right platform — with 2026 US benchmark data from 30,000+ salons.

Cheryl ColeCheryl Cole
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