Add a touch of tomorrow to every customer touchpoint, today.
Give customers a personalized, cutting-edge, touchless experience that makes them fall in love with your brand and come back time after time, with Zenoti’s beauty and wellness management software.
Transform every customer journey stage into unforgettable stories
From marketing to online booking, from self-check-in to self-check-out and Auto-Pay, from feedback and reviews to rebooking, Zenoti helps you create a branded elevated experience worth reliving and retelling.
Booking
Effortless, smart bookings. Guests can seamlessly book the best time, location, and service provider via the consumer mobile app or web and receive automated reminders to complete digital forms before appointments.
You can set up automated text and email communications to reduce no-shows and last-minute cancellations.
No-wait, touchless, personalized visits. Guests can self-check-in, while providers get instant arrival notifications.
Providers read guest notes, preferences, and history for a personalized VIP service, and they can add chair-side service upgrades and products to guest invoices, all from their mobile device. Guests pay and tip within the consumer app, while providers receive immediate confirmation notifications
Connect at the right time. Following exceptional service, guests receive mobile notifications to rate and rebook with just a few clicks – right when they are most likely to respond.
Push good reviews to social media to build your brand reputation and address negative feedback through our issue management system for timely corrective action.
Consumer Mobile App
Feedback & Reviews
Online Bookings
Referrals
Reports
ezConnect
Engaging
Establish a long-lasting relationship. Show you care by sending customers personalized notifications for after-care instructions and tips as well as next appointment recommendations.
Maintain the connection to your brand, services, and products by setting automated communications with your latest promotions, upcoming gift cards occasions or offers on their favorite product.
Effortless, smart bookings. Guests can seamlessly book the best time, location, and service provider via the consumer mobile app or web and receive automated reminders to complete digital forms before appointments.
You can set up automated text and email communications to reduce no-shows and last-minute cancellations.
No-wait, touchless, personalized visits. Guests can self-check-in, while providers get instant arrival notifications.
Providers read guest notes, preferences, and history for a personalized VIP service, and they can add chair-side service upgrades and products to guest invoices, all from their mobile device. Guests pay and tip within the consumer app, while providers receive immediate confirmation notifications
Connect at the right time. Following exceptional service, guests receive mobile notifications to rate and rebook with just a few clicks – right when they are most likely to respond.
Push good reviews to social media to build your brand reputation and address negative feedback through our issue management system for timely corrective action.
Establish a long-lasting relationship. Show you care by sending customers personalized notifications for after-care instructions and tips as well as next appointment recommendations.
Maintain the connection to your brand, services, and products by setting automated communications with your latest promotions, upcoming gift cards occasions or offers on their favorite product.
Businesses that engage guests with cutting-edge digital experiences deliver on expectations - encouraging visits, loyalty, referrals, and increasing revenue.
1extra visitper customer per year
Same-day appointments accounts for 38% of online bookings
29% of first-time guests book online
32% of online booking are made outside business hours
use of digital forms, improving Rebooking identical services accounts for 66% of visits
We’ve helped the biggest beauty & wellness brands to deliver unparallel customer experiences and service over 250 million appointments and counting
The beauty and wellness industry thrives on repeat business from regulars. Learn how to establish a core group of customers as regular customers for life.
500% increase in customers using digital forms prior to treatment.
Brendon Mann
Director, Epic Hair Designs
100% increase in direct mail results.
See us in action
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