Saving smart and growing strong with Zenoti

We've been using Zenoti for years – since inception almost.

In business, it is easier to save money rather than attracting new clients, always.

With Zenoti, you can definitely have a tight observation on your purchases. And we have controlled our consumption through those parameters very efficiently and saved 5% of the total consumption, which is a very good amount.

So with Zenoti's stock audit process, you can actually check when you need a product because a pop-up happens. Also, you can see it in alignment with services, and what services are actually happening and how the consumption should happen in alignment with that. And those are very interesting features.

It also allows us to look at data very interestingly, with different dimensions. What are the most popular products? What are the fastest-moving products? What are the products which a hairstylist is suggesting or a particular consumer is liking? So, this allows us to order and forecast our requirements in a very beautiful manner. Zenoti has been, always, very innovative, and, I would say it's a software company, but a very, very compassionate company. What makes me say so? In COVID times, they helped the salon industry. With different hairstylists who were not earning a good amount or not earning at all, Zenoti helped them. And then, they are doing different activities at a different level.

Also, not only from this human perspective, as a technology partner, they are very capable and they are evolving by leaps and bounds. So, I see a lot of potency in our alignment. The good part about Zenoti is that they keep evolving and they keep using platforms which are consumer-friendly, like WhatsApp and social media platforms – and now we are able to integrate those apps with our CRM and engaging with our guests in a much more efficient manner.