Spa Management Software
Beautifully Run. Effortlessly Grown. Loyalty Built.
Running a spa isn’t just about managing day-to-day tasks; it’s about overcoming challenges that stand between you and growth. Zenoti transforms every part of your business, seamlessly.
Integrated tools help you attract new clients through social bookings and referrals, boost revenue with AI-driven marketing and optimized schedules, and deliver personalized guest experiences that build loyalty.
All-in-one, AI-powered spa software trusted by the fastest-growing salons and spas in the world.
What’s Slowing Down Growth in the Spa Industry?
Turnover Disrupts Teams—and Guest Loyalty
When a provider leaves, guests often follow. Without systems to re-book guests or preserve histories, revenue walks out the door. And when staff lack tools to build a book or track earnings, they’re more likely to leave too—fueling a cycle of churn that stalls growth.
Empty Chairs = Lost Revenue
Underbooked schedules drain revenue. Without smart scheduling, waitlists, or upsell prompts, providers sit idle and gaps go unfilled. Outdated tools can’t optimize demand in real-time—leaving profit on the table.
Loyalty Isn’t Automatic
Guests won’t return without a nudge. Businesses that skip rebooking prompts, memberships, or personalized offers see clients drift away. Loyalty requires systems that re-engage automatically—because forgettable experiences rarely lead to repeat visits.
Inventory Chaos Kills Profit
Out-of-stocks hurt the guest experience. Overstocking wastes cash. Manual tracking creates blind spots that lead to theft, spoilage, and missed sales. Without automation, you lose control—and margin.
The Solution
Turn Operational Friction into Measurable Growth
Zenoti simplifies everything, from staff commissions and payouts to inventory and vendor management, giving your team the clarity and tools to perform at their best. With real-time insights and automation at every step, growth becomes not just possible, but predictable.
increase in average ticket size per guest.
improvement in staff utilization.
re-booking rate and guest retention vs. industry average.
Built for Spas
Purpose-built for spas, Zenoti unifies online booking, AI-powered marketing, guest engagement, staff enablement, and operational tools into one seamless platform. From filling every chair to retaining top talent, Zenoti helps you attract more clients, grow revenue, and deliver unforgettable experiences—at scale.
Attract More Clients
Reach more guests with social booking on Facebook, Instagram, and Google. Build trust with automated review management, and turn happy clients into advocates with referrals and gift cards.
Boost Revenue and Create Memorable Experiences
Drive bookings with AI-powered marketing, smart scheduling, and loyalty tools. Personalize every visit using client profiles while AI handles calls—freeing your team to focus on guests.
Empower Your Team to Perform and Thrive
Show staff what they earn in real time and give instant tip access via the myZen card. One app handles scheduling, training, and performance—so teams stay motivated and on track.
Run Seamless, Scalable Operations
Operate smoothly across one or many locations. Automate inventory, manage vendors easily, and get instant insights into sales, staffing, and performance—all in one platform.
Grow Smarter with Built-In Artificial Intelligence
Fill More Slots with Smart Waitlists
Recover Lost Revenue and Bookings
Never Miss a Call with AI Receptionist
Run More Effective Marketing Campaigns
Attract More Clients and Maximize Revenue
Make booking effortless across channels
Reward loyalty and simplify referrals
Fill schedules with smart marketing
Upsell with ease
Empower Your Team to Perform and Grow
Give staff visibility into earnings
Simplify schedules and communication
Motivate with custom incentives
Help providers hit their goals
Unify Operations and Scale Seamlessly
Run everything from one platform
Prevent stockouts automatically
Know what’s working across locations
Scale with confidence
Everything Your Spa Needs – All-in-One
Unified Operations
Integrate marketing, lead management, appointment booking, scheduling, payments, and reporting in one seamless interface
Real-Time Insights
Track performance at your salon and across multiple locations. Spot issues and fix them quickly.
Access & Amenity Control
Manage digital check-ins, facility access, and amenity usage without separate systems.
FEATURED
Meet Your AI Receptionist
Zenoti’s AI Receptionist handles missed calls instantly, turning potential lost revenue into confirmed appointments. Whether your front desk is tied up or offline, the AI steps in with real-time, two-way SMS to engage, answer questions, and complete bookings—delivering convenience to clients and peace of mind to your team.
- Auto-respond to missed calls with personalized text conversations that capture bookings in real time
- Book, reschedule, or waitlist clients instantly—no apps, no downloads, no staff intervention required
- Recover thousands in lost revenue by converting missed calls into appointments without lifting a finger
“Zenoti’s constant innovation has helped our brand grow. From the customer and stylist apps to new features and tips, it’s made it easier to promote our business and keep our artists’ books full.”
Jamie DeMarco
Vice President of Salon and Spa Operations, Gene Juarez Salons and Spas
“Zenoti gives us the ability to build campaigns and reach our consumers in a very personalized way. We see a higher percentage of conversions from the time they hit our site to booking an appointment into our store.”
Dave Mortensen
Co-Founder & President, Waxing the City
“Zenoti makes it easy to book high-end services. Its user-friendly interface and seamless booking process allow clients to quickly schedule appointments, making premium services more accessible and encouraging more people to try them. Easy, seamless booking has been key to our brand’s success.”
Kyla Dufresne
Founder and CEO, FoxyBox Laser and Wax Bars
“We switched to Zenoti to support our aggressive growth. They understand our business, their team and technology are a winning combo. I’m excited to have them as our partner.”
Allie Mallad
Founder & CEO, Massage Green Spa
“We needed more to grow—Zenoti delivered with AI scheduling, smart messaging, and inventory. It keeps us efficient and connected, with reliable support.”
Kailen Echeverry
Founder, The Blowout Bar
“The simple mobile check-in process has helped us attract more clients, improve retention and encourage repeat visits. Zenoti has made an impact at Lashbar.”
Joseph Mai
Founder and CEO, Lashbar
“Zenoti has transformed our operations, reduced no-show losses, and empowered our team and clients—driving real growth.”
Carly Gordineer
General Manager, Van Michael Salons (Aveda)
FAQ
Is Zenoti suitable for small or single-location spas?
Absolutely. Zenoti scales to fit your business—whether you’re a single location or a growing chain.
Does Zenoti help with marketing and client retention?
Yes, Zenoti provides a comprehensive suite of marketing and client retention tools, including AI-powered campaigns, loyalty programs, online booking, and personalized communication, to help you attract new clients and keep them coming back.
Can Zenoti handle walk-ins and appointments equally well?
Yes. Zenoti lets you manage walk-ins, appointments, and last-minute changes with ease—online or in-store.
Does Zenoti help reduce no-shows?
Yes. Automated reminders, deposits, and waitlists all work together to reduce no-shows by up to 40%.
What makes Zenoti different?
Zenoti is the only all-in-one, AI-powered solution purpose-built for the salon and spa industry. Our deep industry expertise, continuous innovation, and proven track record with over 30,000 businesses, including major chains, means we are not just built for now but also for what’s next.
