Tangerine Rolls Out Mobile App For Customers

By Emily Martin

April 10, 2015

As one of India's largest day spa and salon, Tangerine handles high volume of customers every day. Front desk is responsible for engaging with and making every customer feel special - a tall order when you have a large premise, constant traffic and a variety of tasks to handle. Tangerine welcomed a solution to help reduce their admin load. With Zenoti's customer mobile app, Tangerine customers can now browse the full service menu and request appointments directly through the app. The fully integrated system automates appointment booking and allows front-desk to focus on customers that are on premise. The mobile app makes it easy for customers to rebook past services, and check balances on memberships, packages and gift cards. And, with built-in promotions, Tangerine can also up-sell and cross-sell services directly through the app. Tangerine's Director of Operations, Balaji Y., sees the app as a business driver and says, "We're excited about the app because it differentiates us from other spas and salons. Competition is increasing every year, and this helps keep us on our customers' minds. So far, feedback has been really good from customers and my own employees. Which, really drives our loyalty efforts to the next level."

Interested to learn more? Book a free demo
Orange color button
Free Demo

Emily Martin

Copywriter, Zenoti

A self-confessed bookworm with a passion for languages and weaving together words. Happiest when immersed in nature, either on horseback or skis, or curled up with a good thriller. Emily's writing focuses on sharing trends and insights impacting the beauty and wellness industry.

Zenoti Appointments

Orange color button
Learn More

Zenoti Payments

Orange color button
Learn More

Latest Post

View All


View All
See how Zenoti can help your business grow
Orange color button
Book A Free Demo
Dominic Blake
Managing Director, Blushes Hair & Beauty

50% increase in self-service booking.

Isabel Steward
Director of Guest Service, Douglas J Companies

500% increase in customers using digital forms prior to treatment.

Brendon Mann
Director, Epic Hair Designs

100% increase in direct mail results.

Theresa Savage
CEO, Inspa

70% drop in cancellations using Connect.

See us in action

We’d love to demonstrate what we can do for you. Fill in this form & we’ll contact you within 24 hours to schedule your free demo.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.