Share this article
Wellness industry employee explaining about the product to client
Back

Modify Appointments Quickly From Your Mobile Device

Share this article
Contents
Modify Appointments

Give your employees the ability to add services and manage their appointments. This helps receptionists on a busy day, expedites the process for your customers and empowers your employees to be more productive.Check out just some of the ways your staff could benefit from their own mobile app:

Access the day’s schedule

Service providers access their own schedule, in real-time. Any appointments that the front desk adds or modifies will immediately reflect in the provider’s mobile app. Staff no longer has to call in for their schedule or run to the front desk to stay updated and prepared.

Employee Schedule

Check in guests

When a guest comes in for her appointment, typically your front desk would check them in. However, your service provider can also check in any of their own guests directly from their mobile device. This helps the front desk on busy days where they can’t spare those few seconds.

Add services to an appointment

A service provider can add services during their customer’s visit. This is great for when a provider upsells a service to the customer or adds on an additional service. Because ManageMySpa is a cloud solution, all changes reflect immediately, so the front desk always has an updated schedule for each provider. This also removes the need for physical job cards.

Access customer details

Service providers can access their own customers’ (and no others) details and consultation forms, which help offer more personalized experiences. And, just as easily make updates to the guest’s profile and forms, like recording dosage history for a Botox treatment, recording start and end weights for a slimming treatment or even storing color codes for a hair treatment.

Ensure faster and accurate billing

Employees make changes to the customer’s appointment, which immediately update in the front desk’s appointment book and POS. This ensures the customer has a quick billing experience.

Ensure accurate commissions

Your staff will never have to worry about discrepancies with their commissions. They always have access to their current commission earnings and are assured that appointments are being correctly logged into the salon appointment book.

Employee Commissions

Our mobile app for employees has other exciting features that help employee productivity. To learn more, request a personal demo.

Share

What you should do now

Whenever you’re ready… here are ways we can help you grow.
See us in action
We’d love to demonstrate what we can do for you and grow your business with us.
Get A Free Demo
Get Industry Tips
Sign up for updates delivered directly to your inbox.
Sign Up
Cullie Poseria
Senior Product Marketing Manager, Fitness
Coming from a healthcare family, growing up as a competitive athlete, and being trained as a filmmaker, and MBA, Cullie brings diverse experience to her storytelling and digital business-to-business product marketing. Her writing focuses on sharing trends and insights from her experience in software, entertainment, wellness, and fitness.
Emily Martin
Zenoti Copywriter
A self-confessed bookworm with a passion for languages and weaving together words. Happiest when immersed in nature, either on horseback or skis, or curled up with a good thriller. Emily's writing focuses on sharing trends and insights impacting the beauty and wellness industry.

Recommended Reading

Dominic Blake, Blushes Hair & Beauty
Dominic Blake
Managing Director, Blushes Hair & Beauty
Isabel Steward, Douglas J Companies
Isabel Steward
Director of Guest Service, Douglas J Companies
Brendon Mann, Epic Hair Designs
Brendon Mann
Director, Epic Hair Designs

See us in action

We’d love to demonstrate what we can do for you. Fill in this form & we’ll contact you within 24 hours to schedule your free demo.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Button Text