Did you know Oasis Face Bar offers facials designed to leave your skin glowing in no time flat? You read that right – no sprawling spa days required. The skincare pros combine speed, effectiveness, and good vibes in a lively environment. Curious about what makes them so special? Buckle up – we’re taking you behind the scenes of this trailblazer in self-care and the software powering their success.
Connections rule
What truly sets Oasis Face Bar apart isn’t just the top-tier facials or the products they use – it’s their approach to relationships. Founder Molly Lyons says the brand operates on the belief that they’re a “relationship business first and then skincare.” While traditional spas often focus on quiet, tucked-away experiences, Oasis shakes things up with their open-concept model that feels more like a friendly gathering than a hushed retreat.
This setup creates an energetic atmosphere that encourages conversations and interaction. Clients feel more like part of a community than passive recipients of a service, and the focus on connecting keeps customers loyal and coming back for more.
Open-concept bliss – skincare and social vibes
Picture this: bright spaces filled with good music and the buzz of happy clients chatting as they receive treatments. Oasis Face Bar isn’t your typical spa. Their layout makes the experience warm and inviting.
Molly chose the model based on her previous experience in skincare. Before launching Oasis Face Bar in 2018, she ran Skin Oasis, a traditional spa. She tweaked the concept to offer a more casual environment, creating a modern facial experience to suit demanding lifestyles. Guests can pop in for quick services ranging from a nourishing Glo2Facial to a cooling cryo treatment and still achieve their self-care goals.
“It feels more like a hair salon or a nail salon with louder music and definitely a different vibe than you would get from a traditional spa.”
Molly Lyons, CEO & Founder, Oasis Face Bar
Scaling smart with Zenoti
Running and growing a franchise operation like Oasis Face Bar is no small feat. With 18 locations open and more on the way, the logistics get complex when you’re overseeing multiple owners and franchises across different cities. Enter Zenoti, all-in-one beauty and wellness software that calms the chaos.
From streamlining client bookings to managing membership programs across locations, the platform does it all. Zenoti solved one of the biggest challenges for Oasis – managing membership redemptions. Previously, Molly would manually sort through cross-location data, but Zenoti automated the process. A push of a button is all it takes now, freeing up time to focus on guest satisfaction and business expansion.
Reporting and growth – the keys to success
One thing Molly can’t stop raving about: the ease of using data in Zenoti. Business insights centralized, she can track each store’s performance and quickly identify areas to improve.
“With the reports and the knowledge, we can support new locations and try to give them the low-hanging fruit, so to speak. ‘What did this store do to achieve those sales numbers, especially in retail?’ … and then how can we implement it at the other stores that were maybe falling a little bit behind?”
This visibility has been crucial as Oasis continues to scale. By analyzing the data and sharing insights across stores, they’re able to replicate successes and tackle areas that need extra attention. This dual focus on opening new locations and improving existing ones keeps Oasis moving upward.
Where beauty meets innovation
Oasis Face Bar isn’t just changing the approach to skincare – it’s showing other spas how technology can drive growth while maintaining quality. With Zenoti’s support, Oasis stays ahead of trends impacting customer experience, with programs like memberships and user-friendly features like online booking. What’s most inspiring is their commitment to helping clients feel good, inside and out. Oasis Face Bar is proof that great skincare can and should fit into your everyday life.
Explore Zenoti for spa management. Simplify operations and supercharge growth.
