Zenoti (formerly ManageMySpa) is probably the best spa management software available today! I was reluctant to move my data to a new platform due to the tedious process it involves. However, this wasn’t the case with Zenoti. The process was easy thanks to the efficiency of the team.
The planning and training helped us migrate all our processes in a highly systematic manner with very little effort from our end. Customer support has actually gone from good to excellent since we signed up – this is a huge contrast to other software companies where customer service drops with time.
Continuous follow-up and training on new modules have helped us use the software for most of the functions we used to perform manually. The inventory management tool has helped us reduce costs and wastage, while the marketing tool has helped with customer loyalty and campaigns. And the membership and packages tools help us manage our database of members directly and help with our customer support.
This is a great spa management solution for any owner whether a stand alone or a chain. Having access through the web makes it all the more convenient. Zenoti is a great software packed with all the tools I require to “manage my spa”.
– Kunal Haresh (General Manager, Kenko)