14 results

Client ExperienceMemberships

2026 gym member survey: What today's fitness consumers actually want

2026 gym member survey: What today's fitness consumers actually want

New research from 1,393 U.S. gym and health club members reveals the trends gym owners and operators need to act on now.

Cheryl ColeCheryl Cole

Aesthetic clinic membership: The revenue model gaining ground

Aesthetic clinic membership: The revenue model gaining ground

New client acquisition is falling across European aesthetic clinics. Here's why aesthetic clinic memberships are the retention model gaining ground — and how to launch one.

Jacob BlackJacob Black

How to convert spa gift card users into members: Turning relaxation into recurring revenue 

How to convert spa gift card users into members: Turning relaxation into recurring revenue 

Gift cards bring new guests, but it's thoughtful follow-up and seamless booking experiences that transforms them into valued members. Find out more in our guide.

Melanie FourieMelanie Fourie

Survey reveals the 8 top client retention strategies for wellness brands in 2025

Survey reveals the 8 top client retention strategies for wellness brands in 2025

New survey reveals the 8 proven ways to win clients back to your salon, spa or fitness brand — and keep them for good.

Cheryl ColeCheryl Cole

The psychology of loyalty: Why emotional connections keep clients coming back to salons and spas

The psychology of loyalty: Why emotional connections keep clients coming back to salons and spas

Want to boost client loyalty in salons and spas? Discover the power of psychology to create emotional connections grounded in trust and personalized care.

Grace TrumpfellerGrace Trumpfeller

The future of all-in-one software for massage therapy: How tech is transforming client experience and business growth

The future of all-in-one software for massage therapy: How tech is transforming client experience and business growth

Boost bookings, streamline operations, and grow client loyalty with all-in-one solutions. Explore must-have features of the best massage therapy software.

Grace TrumpfellerGrace Trumpfeller

The ROI of client appreciation for beauty and wellness brands: Why celebrating loyalty builds revenue

The ROI of client appreciation for beauty and wellness brands: Why celebrating loyalty builds revenue

Discover how client appreciation can drive revenue growth for salons, spas and wellness brands and learn strategies to foster stronger long-term relationships.

Rosie GreavesRosie Greaves

Nail the experience, win the loyalty: Nail salon retention tactics that work 

Nail the experience, win the loyalty: Nail salon retention tactics that work 

Learn how these nail salon loyalty strategies can turn your first-time clients into loyal regulars through personal touches and smart follow-ups.

Rosie GreavesRosie Greaves

How to build a gym ambassador program that actually drives growth

How to build a gym ambassador program that actually drives growth

Turn your online presence into a member acquisition machine with a gym ambassador program. Boost conversions, strengthen loyalty, and grow your brand authentically.

Melanie FourieMelanie Fourie

Winning customer loyalty for your barbershop business

Winning customer loyalty for your barbershop business

Discover tips to boost barbershop customer retention and loyalty. Learn how to turn first-time clients into regulars and keep your chairs filled year-round.

Rosie GreavesRosie Greaves

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