56 results

MedspaClient Experience

What we're watching at Innergize 2026: The themes reshaping beauty and wellness

What we're watching at Innergize 2026: The themes reshaping beauty and wellness

Beauty and wellness has hit an inflection point. See why Innergize has become the industry's must-attend event for operators serious about growth.

Cheryl ColeCheryl Cole

win-back-lapsed-medspa-patients

How to win back lapsed Medspa patients: the re-engagement system that actually works

Most lapsed medspa patients didn't leave because of a bad experience — they left because no one reached out. Here's the four-stage system for winning them back, with Zenoti's benchmark data on recovery timing and segmentation.

Cheryl ColeCheryl Cole

Aesthetic clinic membership: The revenue model gaining ground

Aesthetic clinic membership: The revenue model gaining ground

New client acquisition is falling across European aesthetic clinics. Here's why aesthetic clinic memberships are the retention model gaining ground — and how to launch one.

Jacob BlackJacob Black

Aesthetics clinic owner prepared for CQC inspection

CQC compliance for aesthetic clinics: How the best operators stay inspection-ready year-round

The regulatory landscape for UK aesthetic clinics is tightening. The clinics staying ahead aren't scrambling before inspection. They're building compliance into every patient interaction, every day.

Cheryl ColeCheryl Cole

Salon owner benefitting from a strong booking flow

Salon booking flow optimization: How top operators are converting more guests in 2026

New guest visits declined across every vertical in 2025. Your booking flow is where you capture new guests or lose them. Here's what the data says smart operators are doing differently.

Cheryl ColeCheryl Cole

Beauty Budget Breakdown: How Americans Prioritize Self-Care

Beauty budget breakdown 2026: How clients prioritize their wellness spending — and what it means for your business

We surveyed 1,000 U.S. adults about beauty and wellness spending to reveal what clients prioritize, sacrifice, and how providers can adapt.

Cheryl ColeCheryl Cole

Infographic: What actually makes a great salon or spa experience in 2026, ranked by real customers

Infographic: What actually makes a great salon or spa experience in 2026, ranked by real customers

Want to improve your salon or spa customer experience? Uncover data-driven insights from real clients and see what truly drives loyalty in our infographic.

Cheryl ColeCheryl Cole

Message templates that work: 2-Way SMS for salons, spas, and medspas at every stage of the client journey 

Message templates that work: 2-Way SMS for salons, spas, and medspas at every stage of the client journey 

Discover proven 2-way SMS templates for salons, spas, and medspas. Improve client experience, reduce no-shows, and automate communication using modern messaging tools.

Michelle Dakota BeckMichelle Dakota Beck

The hidden reason your salon or spa isn’t fully booked (and the data that proves it)

The hidden reason your salon or spa isn’t fully booked (and the data that proves it)

Struggling with slow days? Explore the surprising data behind missed bookings and how smarter guest experiences keep your salon or spa fully booked.

Alyssa VenereAlyssa Venere

Top 10 personalized experience strategies for spas and medspas in 2026

Top 10 personalized experience strategies for spas and medspas in 2026

Want to boost client satisfaction and your bottom line? Here are our top strategies and tips for personalizing spa and medspa appointments.

Rosie GreavesRosie Greaves

Choose Your Business

Topics

Explore

Authors

Get your bi-weekly newsletter with industry tips, trends, and insights to grow your brand.

Subscribe Now